DragonWave AirPair 100-UL, Product Manual, Page: 18 / 130

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Dragon Wave Inc.
(f) In no event will DragonWave Inc. be liable for damage to the Equipment resulting
from improper handling during or after shipment, misuse, neglect, improper
installation, operation or repair (other than by authorized DragonWave Inc.
personnel), alteration, accident, or for any other cause not attributable to defects
in materials or workmanship on the part of DragonWave Inc.
3.3. Software
(a) DragonWave Inc. warrants that any software supplied as a Product or as part of a
Product will function substantially in accordance with the functional description set
out in the software documentation provided to the Customer for a period of ninety
(90) days from the date of shipment to the Customer.
(b) DragonWave Inc.’s sole obligation and the Customer’s sole remedy for a breach
of this warranty shall be DragonWave Inc.’s good faith efforts to rectify the non-
conformity, or, if after reasonable efforts, DragonWave Inc. is unable to rectify the
non-conformity, DragonWave Inc. shall accept return of the software and refund
to Customer the purchase price thereof.
This warranty is available only once in respect of each licensed software program.
DragonWave Inc. shall have no obligation under this warranty if the software is
modified or if the software is used with hardware or software not supplied or
approved by DragonWave Inc.
(c) In no event shall DragonWave Inc.’s liability to the Customer or to any other party
for breach of any of the foregoing warranties exceed the purchase price paid by
the Customer to DragonWave Inc. for the defective hardware or software product.
(d) The express warranties set out in this warranty statement are in lieu of all other
warranties, representations or conditions, expressed or implied, including implied
warranties of merchantability or fitness for a particular purpose, or those arising
from statute or usage of trade. The Customer shall not make any representations
or warranties of any kind whatsoever relating to the Equipment or to DragonWave
Inc. which exceed those made by DragonWave Inc. in this warranty statement.
3.4. Return of Equipment Under Warranty
(a) If an item of Equipment malfunctions or fails in normal intended usage and
maintenance within the applicable Warranty Period:
(b) the Customer shall promptly notify DragonWave Inc. of the problem and the serial
number of the defective item; and
(c) DragonWave Inc. shall, at its sole option, either resolve the problem over the
telephone or provide the Customer with a Returned Materials Authorization
(RMA) number and the address of the location to which the Customer can ship
the defective item.
(d) If the problem is not resolved over the telephone, the Customer shall attach a
DragonWave Repair and Return Form to each returned item describing the fault
and the Customer’s return address. The Customer shall, at its cost, properly pack
the item to be returned, prepay the insurance and shipping charges, and ship the
item to the specified location.
AirPair 100 UL 24 GHz Product Manual