Chapter 5 -
Help & Troubleshooting
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Possible Causes:
Solution:
DIRECTV
®
Receiver Turns off while playing
Your receiver turns off unexpectedly.
-
Excessive heat may have caused the receiver to go into a standby state.
-
Electronic protection circuit may have been activated due to a power surge.
-
You may have blown a circuit breaker or be experiencing a power outage.
-
Parental viewing limits may have been activated on your DIRECTV
®
Receiver.
-
Ensure that your receiver has plenty of ventilation and that nothing is on top of the receiver.
-
Wait 30 seconds for internal circuits to reset, then turn receiver back on.
-
Consider using a line conditioner or surge protector.
-
Consult an electrician if the problem is frequent or severe, especially if other household appliances or electronics are affected.
-
If parental limits are active, turn your DIRECTV
®
Receiver back on and enter your parental lock code at the prompt.
Frequently Asked Questions
Summary of Contents for D10
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