Dibal Mistral M-510, User Manual

Page: 131 / 165

500 Range
49-M500WMEN25
123
THE EURO FIELD IS EITHER INCORRECT OR FAILS TO
APPEAR
•
Check section 5.1.3 CONF. TYPE OF RECEIPT in the
MANUAL.
•
Check that the label format incorporates the sections dealing
with the Euro. (See section 9.1.1 PROGRAMMING LABEL
FORMATS).
•
Check the current phase of the EURO. (See section 11.1.7
PROGRAMMING EURO)
LABEL ERROR
•
Replace the reel of self-adhesive labels with a new one.
PAPER ERROR
•
Change the thermal paper reel.
15.1.5.Problems with the screen and keyboard
The following problems may arise in relation to the display and the
keyboard:
THE SALES ASSISTANTS’ KEYS DO NOT WORK
•
Register the sales assistants. (See section 4.1
REGISTERING SALES ASSISTANTS)
•
Check that the articles used in the operation are all registered.
THE F3 KEY (FREE PRICE) DOES NOT WORK
•
Set the parameter 08:FREE PRICE to YES (See section
5.1.2.3. FREE PRICE).
A PLU CANNOT BE TRACED BY ITS CODE
•
Check the number of significant figures with which your scale
works: consult section 5.1.7.2 CODE FIGURES
THE
◊ ◊ ◊ ◊
(SUBTOTAL) KEY DOES NOT WORK
•
Enable the subtotal function. See section 5.1.2.8 SUBTOTAL.
15.1.6.Programming Problems
The following difficulties may arise when trying to program the
scale:
THE SCALE CANNOT BE PROGRAMMED
•
Ensure the scale is set up as a MASTER.. (See section
7.4.1.1 .SET UP AS MASTER-OR SLAVE.)
•
Ensure the function you wish to program is activated in the
scale test mode.
If the problem is not solved by following these different possible
solutions, consult the ASSISTANCE BY PHONE section to obtain
the available resources for the support and maintenance of the
scale.