3 Troubleshooting
ECO 9099 SOP05-5090F Rev.00 Effective Date: 12/20/18 Page 55 of 58
Message
Cause
Action
Invalid Na Cal
Invalid K Cal
Invalid Cl Cal
Invalid Ca Cal
Invalid Li Cal
Message displayed when specific
electrode does not calibrate
successfully due to low Calibration
Values, mV out of range.
For Li, if Na A-C is out of range, Li
will not have a valid calibration
•
Recall last calibration result on analyzer.
MAIN
OPERATIONS MENU>>>RESULTS>>> LAST
CALIBRATIONS
•
Verify electrode is plugged in properly
•
Check electrode tray slide mechanism correctly
engaged and electrodes interface is secure.
•
Verify electrode mV response
•
Perform Daily Maintenance
•
For Li, if Na A-C is out of range, Condition the
instrument.
MAIN OPERATIONS MENU>>>
DIAGNOSTICS>>> CONDITION
•
Check or replace CPU
Invalid Calibration Displayed when a calibration has
been interrupted by pressing NO,
Opening sample door or none of the
electrodes calibrated
•
Perform Calibration
•
Run Check electrodes to diagnose if problem is
stability of the readings (SD) or mV values
within -100 to 100.
Invalid Fluid Pack
Fluid Pack is not authentic.
•
Ensure Fluid Pack is for SmartLyte
®
Plus.
•
Go to
[PACK STATUS]
in Main Operations
Menu and verify pack information.
•
Ensure pack is properly inserted.
•
Ensure RFID tag is detected. Under
[DIAGNOSTICS],
press
[CHECK RFID]
•
Contact Customer Support
**Li Calculation
out of range
Lithium result can only be calculated
for Na+ range: 89.6 – 169.5 mmol/L.
If Na+ value is outside this range, this
message will be displayed & printed
instead of Li+ value.
•
Ensure Na value is between 89.6 – 169.5
mmol/L range
•
Recalibrate and try running sample again
•
Contact Customer Support
No
Acknowledgement
Action is requested, but the analyzer
does not respond to the request.
•
Check and verify door closed and fluid pack
inserted correctly.
•
Wait for instrument to stop performing any
functions. Proceed to previous screen and try
again.
•
Press SmartLyte
®
Plus on top left corner of the
screen to reset.
•
If resetting does not clear the error, reboot the
analyzer,
MAIN OPERATIONS
MENU>>>INSTRUMENT
SETTINGS>>>SYSTEM>>>REBOOT
Summary of Contents for SmartLyte Plus
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