3 Troubleshooting
ECO 9099 SOP05-5090F Rev.00 Effective Date: 12/20/18 Page 54 of 58
Message
Cause
Action
Close Door
If sample door is not closed within 20
seconds after measurement
requested or sample door is opened
and no sample is detected in 20
seconds
•
Close door and restart original procedure
•
Check if sample dis not completely closed.
•
This could be caused by probe improperly seated
in in fill port
Door is Closed
If door is opened and then closed
without completing the intended
procedure
•
Restart original procedure
Empty Pack
Pack used to its maximum capacity.
•
Insert new pack
ERR
When displayed in place of sample
results, the analyzer is unable to
obtain valid voltage reading from the
electrode.
•
Ensure the electrode securely plugged in place.
•
Check for proper filling of the reference
electrode.
•
Ensure sufficient sample size and proper filling
of measurement chamber by running a sample
and examining flow when backlight is on.
Expired Fluid
Pack
Inserted Fluid Pack has passed
expiry date..
•
Insert new pack
Inspect electrodes Stable reading of Standard A could
not be obtained within 6 aspirations
for all electrodes.
•
Ensure that electrodes are properly plugged in
and aligned correctly.
•
Check the locking mechanism on electrode tray
to ensure properly engaged.
•
Check Electrodes with STD-A. The mV should
fall between -100 and 100. The stability is
expressed as SD in parenthesis. Expected
value is 0 to 10. If stability of electrodes is out of
range, replace the reference electrode.
•
Perform daily maintenance.
•
If necessary, clean the reference electrode
housing or replace the reference electrode.
•
Replace the Fluid Pack.
•
Check shielding connection to ground for short.
Interface error
Only displayed during
ACTIVE
INTERFACE.
The interface test (see
chapter 8:”Testing the interface”) was
not successful.
•
Check if pins 2 and 3 of the serial port were
connected properly.
•
Check the serial cable.
•
If the error persists, contact Technical Support.
Summary of Contents for SmartLyte Plus
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