9. 12BAPPENDIX
Page 161
© 2005 - 2007 DH Instruments, a Fluke Company
9.3
WARRANTY STATEMENT
Except to the extent limited or otherwise provided herein,
DH Instruments, a Fluke Company
(
DHI
)
warrants for one year from purchase, (5 years for ADCS-601-AF systems purchased under AFMETCAL
Contract FY2333-04-M-0021, as labeled on the instrument rear panel) each new product sold by it or one
of its authorized distributors, only against defects in workmanship and/or materials under normal service
and use. Products which have been changed or altered in any manner from their original design, or
which are improperly or defectively installed, serviced or used are not covered by this warranty.
DHI
and any of its Authorized Service Providers’ obligations with respect to this warranty are limited to
the repair or replacement of defective products after their inspection and verification of such defects. All
products to be considered for repair or replacement are to be returned to
DHI
, or its Authorized Service
Provider, freight prepaid, after receiving authorization from
DHI
or its Authorized Service Provider. The
buyer assumes all liability vis-à-vis third parties in respect of its acts or omissions involving use of the
products. In no event shall
DHI
be liable to purchaser for any unforeseeable or indirect damage, it being
expressly stated that, for the purpose of this warranty, such indirect damage includes, but is not limited to,
loss of production, profits, revenue, or goodwill, even if
DHI
has been advised of the possibility thereof,
and regardless of whether such products are used individually or as components in other products.
Items returned to
DHI
under warranty claim but determined to not have a defect covered under warranty
or to not have a defect at all are subject to an evaluation and shipping charge as well as applicable repair
and/or calibration costs.
The provisions of this warranty and limitation may not be modified in any respect except in writing signed
by a duly authorized officer of
DHI.
The above warranty and the obligations and liability of
DHI
and its authorized service providers exclude
any other warranties or liabilities of any kind.
ADCS-601-AF systems delivered under certain US government contracts have extended warranties. In
this case, the warranty period is listed on a sticker on the rear panel. The extended warranty extends
the standard 1 year warranty, providing for remedy of defects in materials, workmanship and
manufacturing. The extended warranty is not an extended service contract. Items returned for service
not covered under the warranty terms are subject to standard service charges including charges for
evaluation and/or analysis when no defect is found.
Table 26. DHI
Authorized Service Providers
DH INSTRUMENTS, A FLUKE COMPANY
AUTHORIZED SERVICE PROVIDERS
COMPANY
ADDRESS
TELEPHONE,
FAX & EMAIL
NORMAL SUPPORT
REGION
DH Instruments,
a Fluke Company
4765 East Beautiful Lane
Phoenix AZ 85044-5318
USA
Tel 602.431.9100
Fax 602.431.9559
[email protected]
Worldwide
Minerva Meettechniek
B.V.
Chrysantstraat 1
3812 WX Amersfoort
the NETHERLANDS
Tel (+31) 33.46.22.000
Fax (+31) 33.46.22.218
European Union
Nippon CalService, Inc.
2-9-1 Sengen, Tsukuba-Shi
Ibaraki Prefecture 305
JAPAN
Tel 0298-55-8778
Fax 0298-55-8700
[email protected]
Japan/Asia