User's Guide
- 281 -
Scan job was not successful
Action
Yes
No
Step 1
Check the cable connections.
Make sure the Ethernet or USB
cable is securely connected to
the computer and the printer.
Are the cables securely connected?
Go to step 2.
Connect the cables properly.
Step 2
Check if the file name is already in
use.
Is the file name already in use?
Change the file name.
Go to step 3.
Step 3
Check if the document or photo you
want to scan is open in another
application or being used by another
user.
Is the file you want to scan open by
another application or user?
Close the file you are scanning.
Go to step 4.
Step 4
Check if either the
Append time
stamp
or the
Overwrite existing file
check box is selected in the
destination configuration settings.
Is the
Append time stamp
or
Overwrite existing file
check box
selected in the destination
configuration settings?
Contact
technical support
.
Select the
Append time stamp
or
Overwrite existing file
check box in
the destination configuration
settings.
Summary of Contents for ineo 3320
Page 1: ...User s Guide ineo 3320 ...