User's Guide
- 231 -
Paper feed problems
Jammed pages are not reprinted
Action
Yes
No
1. Turn on jam recovery.
a. From the printer control panel, navigate to:
Settings
>
General Settings
>
Print Recovery
>
Jam
Recovery
b. Select
On
or
Auto
.
c. Depending on your printer model, press
or touch
Submit
.
2. Resend the pages that did not print.
Were the jammed pages reprinted?
The problem is
solved.
Contact
technical
support
.
Paper frequently jams
Action
Yes
No
Step 1
1. Pull out the tray, and then do one or more of the following:
-
Make sure paper lies flat in the tray.
-
Check if the paper size indicators on the paper guides are aligned
with the paper size indicators on the tray.
-
Check if the paper guides are aligned against the edges of the
paper.
-
Make sure the paper is below the maximum paper fill indicator.
-
Check if you are printing on a recommended paper size and type.
2. Insert the tray properly.
If jam recovery is enabled, then the print jobs will reprint automatically.
Do paper jams still occur frequently?
Go to step 2.
The problem is
solved.
Summary of Contents for ineo 3320
Page 1: ...User s Guide ineo 3320 ...
