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Barcode Handy Terminal
9.2 When File Transfer is Not Possible Using the
Transfer Utility
This section describes the causes and remedies when file transfer is not possible using the Transfer Utility.
Error No.
Cause Details
Remedy
Illegal field information specification option
when transmitting data file.
Set a correct value for the field information option.
The name of the file being downloaded is a
long file name.
Long file names are not supported.
Change to an 8.3 format file name.
2
Illegal characters have been used in the file
name.
Change the file name.
Refer to QBdirect (page 165, Note 1) for details of
characters that can be used in file names.
3
6
8
BHT-Ir/BHT protocol was used for transfer
for a BHT-BASIC 4.0 format data file.
Use Ymodem protocol or restrict data files to
BHT-BASIC 3.6 format.
Power is not being supplied to the CU.
Supply power with an AC adapter or via a USB bus
when using a CU with USB connection.
Defect or abnormality with the cable
between the PC and CU.
Use a properly functioning RS-232C cross-cable.
The DIP switch on the reverse side of the
CU has been set incorrectly.
Set the correct transmission speed with the DIP
switch on the reverse side of the CU.
Defect or abnormality with the USB cable
between the PC and CU.
Use a properly functioning USB cable.
Unstable signal wire due to such reasons as
a USB cable extension.
Connect directly to a PC USB port or self-powered
hub.
Connection may not be possible depending on the
hub model, and if operation is unstable, connect
directly to a PC USB port.
The CU can be removed. (The device
remains stopped.)
Disconnect the device and then reconnect.
The CU is not recognized by the PC.
There is a ! mark at the Device Manager or
the device is unknown.
Disconnect the device and then reconnect.
If the problem is still not resolved, uninstall the
driver and then reinstall.
The
power
supply
is
insufficient.
The USB power supply performance may be
insufficient depending on the PC model.
Furthermore, if another USB device consuming
power exceeding the maximum standard (500mA
or more) is connected to the adjacent port,
insufficient current may be supplied.
Use an AC adapter to supply power directly.
51
52
Defect or abnormality with the cable
between the PC and CU.
Use a properly functioning RS-232C cross-cable.
The BHT communication interface
specification is illegal.
Specify IrDA (Optical) if connected to the PC via
the CU. Refer to QBdirect (page 165, Note 1) for
details of the setting method.
163
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