1.
Click
Start
.
2.
In the Start Search box, type
System Restore
and press <Enter>.
3.
Click
Next
and follow the remaining prompts on the screen.
In the event that System Restore did not resolve the issue, you may undo the last system restore.
Undoing the Last System Restore
Windows XP
:
1.
Click
Start
®
All Programs
®
Accessories
®
System Tools
®
System Restore
.
2.
Click
Undo my last restoration
and click
Next
.
Windows Vista
:
1.
Click
Start
.
2.
In the Start Search box, type
System Restore
and press <Enter>.
3.
Click
Undo my last restoration
and click
Next
.
Enabling System Restore
If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled.
To see if System Restore is enabled:
1.
Click
Start
®
Control
Panel
®
Performance and Maintenance
®
System
.
2.
Click the
System Restore
tab and ensure that
Turn off System Restore
is unchecked.
Using Dell PC Restore and Dell Factory Image Restore
Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to restore your operating system. These options
restore your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computer
—
including data files
—
are permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files,
and so on. If possible, back up all data before using PC Restore or Factory Image Restore.
Windows XP: Dell PC Restore
Using PC Restore:
1.
Turn on the computer.
During the boot process, a blue bar with
www.dell.com
appears at the top of the screen.
2.
Immediately upon seeing the blue bar, press <Ctrl><F11>.
NOTE:
The
User Account Control
window may appear. If you are an administrator on the computer, click
Continue
; otherwise, contact your
administrator to continue the desired action.
NOTICE:
Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or
programs until the system restoration is complete.
NOTE:
Windows Vista does not disable System Restore; regardless of low disk space. Therefore, the steps below apply only to Windows XP.
NOTICE:
Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers
installed after you received your computer. If possible, back up the data before using these options. Use PC Restore or Dell Factory Image Restore only
if System Restore did not resolve your operating system problem.
NOTE:
Dell PC Restore by Symantec and Dell Factory Image Restore may not be available in certain countries or on certain computers.
