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Dell PowerEdge 180AS, User Manual

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Managing Your Remote Console Switch Using the On-board Web Interface

166

To save a user database from a Remote Console Switch:

1

Click the 

Tools 

tab in the on-board web interface. The

 Tools

 window 

appears.

2

Click the 

Save Remote Console Switch User Database 

button. The 

Save 

Remote Console Switch User Database

 window appears.

3

Click 

Browse 

and navigate to a location to save the user database file. The 

location appears in the 

Save To

 field.

4

Click 

Save

. The Enter Password window opens.

5

Enter a password in the Password field, then repeat the password in the 

Verify Password field. This password is requested when you restore this 

database to a Remote Console Switch. Click 

OK

. The user database file is 

read from the Remote Console Switch and saved to a location. A progress 

window displays.

6

When complete, a message appears prompting you to confirm the read 

completion. Once confirmed, the 

Save Remote Console Switch User 

Database

 window will close and you are returned to the

 Tools

 window.

To restore a user database file to a Remote Console Switch:

1

Click the 

Tools 

tab in the on-board web interface. The

 Tools

 window 

appears.

2

Click the 

Restore Remote Console Switch User Database 

button. The 

Restore Remote Console Switch User Database

 window appears.

3

Click 

Browse 

and navigate to the location where you stored the saved user 

database file. The file name and location appears in the 

File name

 field.

4

Click 

Restore

. The Enter Password window opens.

5

Enter the password you created when the user database was saved. Click 

OK. 

The user database file is written to the Remote Console Switch. A 

progress window displays.

6

When complete, a message appears prompting you to confirm the write 

completion. Once confirmed, the 

Restore User Database File 

window will 

close and you are returned to the 

Tools 

window.

Summary of Contents for PowerEdge 180AS

Page 1: ... NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem CAUTION A CAUTION indicates a potential for property damage personal injury or death ___________________ Information in this document is subject to change without notice 2008 Dell Inc All rights reserved 2161DS 2 4161DS 2321DS Remote Console Switch ...

Page 2: ...ay out of the use of this software even if advised of the possibility of such damage Reproduction of these materials in any manner whatsoever without written permission of Dell Inc is strictly forbidden Trademarks used in this text Avocent and Cyclades are registered trademarks of Avocent Corporation OSCAR is a registered trademark of Avocent Corporation or its affiliates Dell OpenManage and the D...

Page 3: ...his product are obtained under one or more of the following designations CMN Certification Model Number MPN Manufacturer s Part Number or Sales Level Model designation The designation that is referenced in the EMC and or safety reports and certificates is printed on the label applied to this product Please refer to the Dell Regulatory Technical Bulletin included with your Remote Console Switch for...

Page 4: ...with Avocent IQ Module Intelligent Cabling 2 OSCAR Interface 2 On board Web Interface 2 DSView 3 Management Software Plug in 2 Virtual Media 3 Security 3 Encryption 3 Operation Modes 4 Video 4 FLASH Upgradeable 4 Cascade Tier Expansion 5 Remote Console Switch Software Features and Benefits 5 Easy to Install and Configure 5 Powerful Customization Capabilities 6 Extensive Remote Console Switch Manag...

Page 5: ...Unit 15 Video Optimization 24 Mouse Acceleration 24 Connecting a SIP 24 Adding a Cascade Switch 26 Cascading with Legacy Switches 29 Adding a PEM Optional 30 Connecting to the Network 32 On board Web Interface Installation and Setup 32 Supported Browsers 32 Launching the On board Web Interface 32 Remote Console Switch Software Installation and Setup 33 Installing the Remote Console Switch Software...

Page 6: ... Device Names 50 Configuring Network Settings 51 Displaying Version Information 53 Scanning Your System 53 Setting the Preemption Warning 55 Displaying Configuration Information 56 Running System Diagnostics 57 Broadcasting to Servers 58 Power Controlling Devices 60 Power window 60 PDUs window 61 PDU Settings window 61 PDU Inlets window 62 PDU Outlets window 63 4 Remote Console Switch Software Bas...

Page 7: ...erties 80 Changing Switch Network Properties 81 Changing Information Properties 83 Viewing Server Connections Properties 84 VNC properties 85 RDP properties 87 Accessing a Server via a Browser Window 89 Changing Server and Switch Options 89 General options 89 HTTP HTTPS options 91 VNC options 91 RDP options 92 Organizing Your System 93 Modifying Custom Field Names 95 Creating Folders 95 Assigning ...

Page 8: ...tion 111 Adjusting the Video Quality 112 Minimizing Remote Video Session Discoloration 114 Improving Screen Background Color Display 114 Setting Mouse Scaling 115 Minimizing Mouse Trailing 116 Improving Mouse Performance 116 Reducing Mouse Cursor Flickering 117 Viewing Multiple Servers Using the Scan Mode 117 Scanning Your Servers 117 Thumbnail View Status Indicators 120 Navigating the Thumbnail V...

Page 9: ...33 Enabling Disabling Virtual Media Using the On board Web Interface 133 Setting Virtual Media Options Using the On board Web Interface 135 Launching Virtual Media 135 Virtual Floppy Drive 137 Virtual CD DVD Drive 138 Virtual Media Connection Status 138 Reserving a Virtual Media Session 139 Resetting the USB Bus 139 7 Managing Your Remote Console Switch Using the On board Web Interface 140 Migrati...

Page 10: ...Viewing Remote Console Switch Version Information 155 SIPs Subcategory 156 Upgrading Firmware 159 Controlling User Status 162 Rebooting Your System 164 Managing Remote Console Switch Configuration Files 164 Managing User Databases 165 Installing a Web Certificate 167 Managing PDUs 168 8 Migrating Your Remote Console Switch 171 Accessing the AMP 171 Upgrading Firmware Using the AMP 172 Upgrading Re...

Page 11: ...uring DNS Settings 182 Configuring the Network Time Protocol Settings 183 Configuring the LDAP Authentication Parameters 184 LDAP SSL Certificates 187 Enabling SSL on a Domain Controller 187 Login Timeout 192 CA Certificate Information Display 192 Configuring Group Objects 193 Active Directory Object Overview for Standard Schema 196 Dell Extended Schema Active Directory Object Overview 197 Configu...

Page 12: ...ssociation Object 206 Adding Objects to an Association Object 206 Console Redirection Access Security 207 Using Active Directory to Log In to the Remote Console Switch 208 Target Device Naming Requirements for LDAP Implementation 208 Frequently Asked Questions 209 A Appendix A Updating the Remote Console Switch Software 212 B Appendix B Remote Console Switch Software Keyboard and Mouse Shortcuts 2...

Page 13: ...ents xiii E Appendix E FLASH Upgrades 247 Upgrading the Remote Console Switch 247 Upgrading the SIP module firmware 250 F Appendix F Technical Specifications 253 G Appendix G Technical Support 257 Index 258 ...

Page 14: ...the additional safety instructions The Remote Console Switch Installation Guide included with your rack solution that describes how to install your system into a rack The User s Guide which provides information about setting up and operating your rack mounted server system The appropriate Avocent installer user guide for your product if applicable Visit avocent com manuals for more information Gen...

Page 15: ...ore removing covers or touching internal components Operate the product only from the type of external power source indicated on the electrical ratings label If you are not sure of the type of power source required consult your service provider or local power company NOTICE To help avoid damaging your system be sure the voltage selection switch if provided on the power supply is set for the voltag...

Page 16: ...on statements and procedures System rack kits are intended to be installed in a rack by trained service technicians If a non Dell rack is utilized be sure that the rack meets the specifications of a Dell rack Elevated Ambient Temperature If installed in a closed rack assembly the operation temperature of the rack environment may be greater than room ambient Use care not to exceed the rated maximum...

Page 17: ...d Pay particular attention to supply connections other than direct connections to the branch circuit for example use of power strips LAN Options Do not connect or use during a lightning storm There may be a risk of electrical shock from lightning Never connect or use in a wet environment ...

Page 18: ... Switch also provides SIP intelligent module capability The SIP module with CAT 5 design dramatically reduces cable clutter while providing optimal resolution and video settings The built in memory of the SIP module simplifies configuration by assigning and retaining unique device names and Electronic ID EID numbers for each attached device The SIP module is powered directly from the device and pr...

Page 19: ...o assign unique device names On board Web Interface The on board web interface provides similar management functions as the Remote Console Switch Software but does not require a software server or any installation The on board web interface is launched directly from the switch and any servers connected to the Remote Console Switch are automatically detected You can use the on board web interface t...

Page 20: ...y to USB ports on the switch or the server hosting the on board web interface browser session You can open a virtual media session to a server from the Viewer The Viewer can be opened from either the on board web interface or Remote Console Switch software NOTE To open a virtual media session with a server the server must first be connected to a Remote Console Switch using a virtual media capable ...

Page 21: ... switch and servers Table 1 1 Maximum Resolution Refresh Rate Video Type FLASH Upgradeable Upgrade your Remote Console Switch and SIP modules at any time to ensure you are always running the most current firmware version available Flash Upgrades can be initiated through the OSCAR interface on board web interface or the Serial Console The Remote Console Switch can be configured to perform automatic...

Page 22: ...ication data transfers and username password storage Each switch handles authentication and access control individually for more decentralized system control The Remote Console Switch Software utilizes Explorer like navigation with an intuitive split screen interface providing you with a single point of access for your entire system From here you can manage your existing switches install a new swi...

Page 23: ... and IPv6 Capabilities The Remote Console Switch is compatible with systems using either of the currently used Internet Protocol Versions IPv4 and IPv6 You can change the network settings and choose either IPv4 or IPv6 mode via the serial port OSCAR interface or on board web interface LDAP The Dell Remote Console Switch Software allows permissions for multiple Remote Console Switches to be managed...

Page 24: ...n of support for Avocent IQ modules means that the following connections are now supported PS 2 modules Dell and Avocent modules available USB modules Dell and Avocent modules available Serial modules Avocent modules available Sun modules Avocent modules available PS2M modules Avocent modules available NOTE Dell SIPs are not supported on directly connected Avocent switches ...

Page 25: ... Interface on page 173 NOTE The Remote Console Switch Software can be used to manage some switches For more information please refer to the appropriate installer user Guide for your product NOTE Please ensure that all your Remote Console Switches have been upgraded to their most recent version of Firmware For information on upgrading a Remote Console Switch through the OBWI please see Upgrading Fi...

Page 26: ...sole Switch Software will find the Remote Console Switch and all SIPs attached to it These names display in the Explorer NOTE In addition to adding and managing Dell Remote Console Switches using the Remote Console Switch Software you can also add and manage some Avocent switches 4 Set properties and group servers as desired into locations sites or folders through the Explorer 5 Create user accoun...

Page 27: ...etting Started Before installing your Remote Console Switch refer to the list below to ensure you have all items that shipped with the Remote Console Switch as well as other items necessary for proper installation Supplied with the Remote Console Switch Remote Console Switch unit Local country power cord 0U mounting bracket 1U mounting bracket 1U mounting bracket hardware kit Serial cable Cat5 cab...

Page 28: ...mote Console Switch Unit Obtain a Switch Mounting Bracket Kit 0U or 1U to rack mount your Remote Console Switch unit Before installing the Remote Console Switch and other components in the rack stabilize the rack in a permanent location Start rack mounting your equipment at the bottom of the rack then work to the top Avoid uneven loading or overloading of racks CAUTION Before installing systems in...

Page 29: ... bracket 1 Remove the screws on each side of the 1U four point switch and set them aside to attach to the front 1U bracket pieces later 2 Line up the vent holes in the long side of the kit s front brackets with the vent holes in the switch NOTE The switch vent holes must not be covered by the bracket which will occur if installed on the wrong side of the switch 3 Line up the screw holes in the bra...

Page 30: ...ip nuts to the rack mounting flange of the rack cabinet back so that the nut is positioned on the inside of the rack 8 Slide the rear brackets into the channel of the front brackets adjusting them to fit the rack depth 9 Mount the rear bracket to the rack cabinet by matching the holes in the short side of each bracket to an appropriate set of matching holes on your rack cabinet ensuring the switch...

Page 31: ...tensions with their slotted mounting flanges facing in opposing directions 4 Select a position hole on the lower side of the slide extensions Slide the support rod through the selected hole and the hole on the opposite extension 5 Install the remaining push nut on the other end of the cable support rod 6 Slide the extension assembly into the switch chassis bracket assembly as shown in the illustra...

Page 32: ...ket Installation Installing the Remote Console Switch Unit The diagram below illustrates one possible configuration for your Remote Console Switch appliance Follow the detailed set of procedures following Figure 2 4 to successfully install your Remote Console Switch unit ...

Page 33: ...iguration Table 2 1 Basic Remote Console Switch Configuration Descriptions Number Description Number Description 1 Power Cord 6 Servers 2 16 2 Analog User 7 ARI Port 3 Digital User 8 SIP or Avocent IQ Module 4 Network 9 Server 1 5 USB Devices 4 3 8 2 6 9 7 5 1 ...

Page 34: ...lems NOTE The maximum supported cable length from switch to device is 30 meters To install the Remote Console Switch hardware NOTE The default username is Admin There is no default password 1 Connect a terminal or PC running the terminal emulation software to the configuration port on the back panel of the Remote Console Switch using the supplied serial cable The terminal should be set to 9600 bau...

Page 35: ...Installation 18 Figure 2 5 Main Menu To configure the Remote Console Switch hardware 1 You will see the Main menu with eleven options Select option 1 Network Configuration ...

Page 36: ... Dynamic Dell recommends using a static IP address for ease of configuration 5 Select options 3 5 from the Terminal Applications menu in turn to finish configuring your Remote Console Switch for IP address Netmask and Default Gateway 6 Once this is completed type Ø to return to the main menu NOTE Network configuration can also be performed See Controlling Your System at the Analog Ports on page 36...

Page 37: ...mbers Type the port numbers you wish to use for the HTTP port and the HTTPS port Figure 2 8 Web Interface Port Configuration Menu Set Ports Option 3 If the values are correct for your network type Y and press the Enter key NOTE You will need to reboot the Remote Console Switch to use these port numbers ...

Page 38: ...te Console Switch on page 68 or Changing Switch Network Properties on page 81 or the web interface see Launching the On board Web Interface on page 32 To input and install a web certificate 1 You will see the Main menu with eleven options Select option 11 Input Web Server Certificate to open the Input Web Server Certificate Menu Figure 2 9 Web Server Certificate Input Menu 2 Select option 1 User I...

Page 39: ... optional organization unit name marketing for example d Organization Name the exact legal unabbreviated name of your organization e Locality Name the city where your organization is located f State or Province Name the unabbreviated state or province where your organization is located g Country Name the two letter ISO abbreviation for your country h Email Address the email address for the CA to c...

Page 40: ...lowing text BEGIN CERTIFICATE MIIDJzCCApCgAwIBAgIBADANBgkqhkiG9w0BAQQFADBxMQswC QYDVQQGEwJVUzEQ Text removed from example 3omoTQuBURERxg3vrwEzLqCUanQmw5BQJAVC6LT DP7DNz xi pZoI ZyaTgQEdR0 R0x0yYSaYETpMY53NMAVlCxETVkvkI2F f 1sn 9Ik7GWBuPp LbTmYfMoQ END CERTIFICATE BEGIN RSA PRIVATE KEY MIICXAIBAAKBgQDI6KTaqoPfZhK7Wdd Dzx03IVQlBqp Vslt n34YMDdpJ8mfqND Text removed from example b6KA7VfijVhIt3lKcYsCQE...

Page 41: ...rebuild automatically or Clear the ARP table entry in a video session viewer workstation and ping the appliance at its IP address This can be done from a DOS window a Type ARP d 1 2 3 4 where 1 2 3 4 is the IP address of the Remote Console Switch b Type PING 1 2 3 4 If the PING is successful the Remote Console Switch is ready for operation Mouse Acceleration NOTE Dell highly recommends that all Mi...

Page 42: ...ote Console Switch unit Figure 2 11 4 Connect the other end of the CAT 5 cable to the desired ARI port on the back of your Remote Console Switch unit 5 Repeat steps 2 4 for all servers you wish to attach NOTE Power down the Remote Console Switch unit before servicing Always disconnect the power cord from the wall outlet NOTE In addition to Dell SIPs the Remote Console Switch may also be connected ...

Page 43: ...l NOTE The Remote Console Switch does not support the EL80 DT 1 Mount the switch into your rack Locate a CAT 5 cable to connect your Remote Console Switch unit to the cascade switch Figure 2 13 Table 2 2 Connecting a SIP Descriptions Number Description 1 CAT 5 2 USB Connection 3 PS 2 Connection 1 2 3 ...

Page 44: ...Connect the other end of the CAT 5 cable to the ACI port on the back of your cascade switch 4 Connect the devices to your cascaded switch according to the switch manufacturer s recommendations 5 Repeat steps 1 4 for all the cascade switches you wish to attach to your Remote Console Switch system ...

Page 45: ...nalog Switch NOTE The Remote Console Switch supports only 1 switch per ARI port You cannot cascade another switch under this first switch Table 2 3 Remote Console Switch With a Cat 5 Analog Switch Descriptions Number Description 1 Local User 2 CAT 5 3 ACI Port 1 2 3 ...

Page 46: ...AT 5 cabling to the ARI port on the Console Switch 3 Connect the other end of the CAT 5 cable to a Dell SIP or Avocent IQ module 4 Connect the SIP or IQ module to your legacy switch according to the switch manufacturer s recommendations 5 Repeat steps 1 4 for all the legacy switches you wish to attach to your Remote Console Switch system NOTE The Remote Console Switch supports only 1 switch per AR...

Page 47: ...vices instead of one NOTE The PEM operates passively Therefore once a user accesses a device attached to a PEM any subsequent users attempting to access any of the devices attached to that PEM will be blocked To add a PEM optional 1 Mount the PEM into your rack Using up to nine CAT 5 cables one connects your Remote Console Switch unit to the PEM and the other eight connect the PEM to the SIP attac...

Page 48: ... your Remote Console Switch unit 3 To one of the eight RJ 45 connectors grouped on the back of the PEM attach the CAT 5 cabling that will run between your PEM and each device s SIP 4 Connect the other end of the CAT 5 cable to the first of the SIPs 5 Repeat steps 3 4 for all devices you wish to attach Figure 2 14 Remote Console Switch Configuration With a PEM Table 2 4 Remote Console Switch Config...

Page 49: ...allation and Setup Once you have installed a new Remote Console Switch you can use the on board web interface to configure unit parameters and launch video sessions Supported Browsers The on board web interface supports the following browsers Microsoft Internet Explorer version 6 x SP1 or later Firefox version 2 0 or later Launching the On board Web Interface To launch the on board web interface 1...

Page 50: ... to associate the JNLP file with Java WebStart NOTE Using the on board web interface requires using Java Runtime Environment JRE version 1 6 0_2 or higher NOTE Once you have logged in to the on board web interface you will not have to log in again when launching new sessions unless you have logged out or your session has exceed the inactivity timeout specified by the administrator Remote Console S...

Page 51: ...ess than the recommended requirements are not supported 500 MHz Intel Pentium III 256 MB of RAM 10 or 100BaseT NIC 100 recommended XGA Video with graphics accelerator Desktop size must be a minimum of 800 x 600 Color palette must be a minimum of 65 536 16 bit colors Supported Browsers The Remote Console Switch Software supports the following browsers Microsoft Internet Explorer version 6 x SPI or ...

Page 52: ...into your CD ROM drive 2 If AutoMount is supported and enabled proceed to step 3 or If your system does not support AutoMount Mount the CD ROM volume by executing the following command mount t iso9660 ro mode 0555 device mount point Replace device with the name of the CD ROM on your machine and mount point with the name of the desired mount point For example to mount a CD ROM which is the second I...

Page 53: ...me port or by the unique Electronic ID number EID embedded in each SIP module The Port column indicates the ARI port to which a device is connected If you cascade a switch from the main Remote Console Switch creating another tier the port numbering displays the ARI port first then the switch port to which the device is connected For example in Figure 3 1 devices 06 01 06 02 06 03 and 06 04 are con...

Page 54: ...s chapter Viewing the Status of Your Switch The status of the devices in your system is indicated in the right columns of the Main dialog box Table 3 1 describes the status symbols Table 3 1 OSCAR Interface Status Symbols Symbol Description SIP is online SIP is offline or is not operating properly Connected switch is online Connected switch is offline or is not operating properly SIP is unavailabl...

Page 55: ...elected device by pressing Enter To select the previous device Press Print Screen and then Backspace This key combination toggles between the previous and current connections To disconnect the user from a device Press Print Screen and then Alt 0 or click Disconnect in the OSCAR interface This leaves the user in a free state with no device selected The status flag on your desktop displays Free Soft...

Page 56: ... To select a device press Print Screen If the display order of your device list is by port Port button is depressed type the port number and press Enter or If the display order of your device list is by name or EID number Name or EID button is depressed type the first few characters of the name of the device or the EID number to establish it as unique and press Enter 2 To switch back to the previo...

Page 57: ...log boxes selects or checks options and executes actions when used with underlined letters Alt X Closes the current dialog box and returns to the previous one Alt O Selects the OK button then returns to the previous dialog box Click Enter In a text box selects the text for editing and enables the left and right arrow keys to move the cursor Press Enter to select the entire field contents Enter Com...

Page 58: ...ype from the keyboard or keypad Table 3 3 Setup Features to Manage Routine Tasks for Your devices Feature Purpose Menu Change the device listing between numerically by port or EID number and alphabetically by name Change the Screen Delay Time before the OSCAR interface displays after pressing Print Screen Security Set passwords to restrict device access Enable the screen saver Flag Change display ...

Page 59: ...SCAR launch sequence The display order setting alters how devices display in several screens including the Main Devices and Broadcast dialog boxes Scan Set up a custom scan pattern for up to 100 devices Switch Choose the switch mode and the share mode time out Network Choose your network speed transmission mode and configuration VMedia Set the behavior of the appliance during a virtual media sessi...

Page 60: ...nly one keyboard combination is selected it cannot be de selected until a second one is chosen To choose the default display order of devices 1 Select Name to display devices alphabetically by name or Select EID to display devices numerically by EID number or Select Port to display devices numerically by port number 2 Click OK To set a Screen Delay Time for the OSCAR interface 1 Type in the number...

Page 61: ...cked until you press any key or move the mouse You must type in your password to continue Use the Security dialog box to lock your console with password protection set or change your password and enable the screen saver To access the Security dialog box 1 Press Print Screen to launch the OSCAR interface The Main dialog box appears 2 Click Setup Security The Security dialog box displays Figure 3 4 ...

Page 62: ...re 4 For Mode select Energy if your monitor is ENERGY STAR compliant otherwise select Screen CAUTION Monitor damage can result from the use of Energy mode with monitors not compliant with Energy Star 5 Optional Click Test to activate the screen saver test which lasts 10 seconds then returns you to the Security dialog box 6 Click OK To log in to your console 1 Press any key or move the mouse 2 The ...

Page 63: ...ecurity dialog box 6 Click OK NOTE Activation of the screen saver mode disconnects the user from a device no device is selected The status flag displays the status Free To exit the screen saver mode Press any key or move your mouse The Main dialog box displays and any previous device connection is restored after the password is validated by the appliance To turn off the screen saver 1 In the Secur...

Page 64: ...s flag 3 Optional Select Timed to display the status flag for only five seconds after switching 4 Select a status flag color in Display Color 5 In Display Mode select Opaque for a solid color status flag or select Transparent to see the desktop through the status flag 6 To position the status flag on the desktop a Click Set Position to gain access to the Set Position Flag screen b Click on the tit...

Page 65: ...e 1 Press Print Screen to launch the OSCAR interface The Main dialog box appears 2 Click Setup Language The Language dialog box displays Figure 3 6 Language Dialog Box 3 Click to select the language you want the OSCAR interface to appear in 4 Click OK to accept the change you have made and return to the Setup dialog box The Setup dialog box displays in the language you have selected Assigning Devi...

Page 66: ...tup Devices The Devices dialog box displays Figure 3 7 Devices Dialog Box When the Remote Console Switch discovers a cascaded switch the port numbering changes to accommodate each device under that switch For example if the switch is connected to ARI port 6 the switch port is listed as 06 and each device under it is numbered sequentially 06 01 06 02 and so on NOTE Changes made in the Device Modify...

Page 67: ...red in the SIP module so even if you move the SIP server to another ARI port the name and configuration is recognized by the switch NOTE If a device is turned off the respective SIP module does not appear in the Names list To access the Names dialog box 1 Press Print Screen to launch the OSCAR interface The Main dialog box appears 2 Click Setup Names The Names dialog box displays NOTE If the serve...

Page 68: ...m 5 Click OK in the Names dialog box to save your changes or Click X or press Escape to close the dialog box without saving changes Configuring Network Settings You can change the network settings for your Remote Console Switch via the serial port or from the Network dialog box From the Network dialog box you can choose either IPv4 default or IPv6 mode You will be able to change the following netw...

Page 69: ...IPv4 Mode Dialog Box Figure 3 10 Network IPv6 Mode Dialog Box Once you have made changes to the network settings click OK The Remote Console Switch will reboot Configuring Virtual Media Settings For how to configure virtual media settings see Virtual Media on page 129 ...

Page 70: ...play Versions The Version dialog box displays The top half of the box lists the subsystem versions in the appliance Figure 3 11 Version Dialog Box 3 Click the SIP button to view individual SIP module version information The SIP Select dialog box displays 4 Select a SIP module to view and click the Version button The SIP Version dialog box displays 5 Click X to close the SIP Version dialog box Scan...

Page 71: ...pears 2 Click Setup Scan The Scan dialog box displays Figure 3 12 Scan Dialog Box 3 The dialog box contains a list of all devices attached to your appliance Click the checkbox next to the devices you wish to scan or Double click on a device name or port or Press Alt and the number of the device you wish to scan You can select up to 16 devices from the entire list 4 In the Time box type the number ...

Page 72: ... 1 Select a device if the OSCAR interface is open or Move the mouse or press any key on the keyboard if the OSCAR interface is not open Scanning stops at the currently selected device or Press Print Screen The Main dialog box will appear 2 Click Commands The Commands dialog box displays 3 Clear Scan Enable Setting the Preemption Warning Administrators and users with equal or higher access rights t...

Page 73: ...ied time elapses Figure 3 13 Preempt Dialog Box 4 Click OK to save the settings Displaying Configuration Information You can view the configuration of your Remote Console Switch from the Configuration dialog box This dialog box provides you with quick access to the settings you have entered and allows you to add additional features by clicking the License Key button and typing the license key for ...

Page 74: ...ve a warning indicating that all users remote and local will be disconnected Click OK to confirm and begin the test The Diagnostics dialog box displays The top section of the dialog box displays the hardware tests The bottom portion divides the tested SIP modules into three categories On line Offline or Suspect NOTE A SIP module may appear to be offline while it is being upgraded Figure 3 14 Diagn...

Page 75: ...r in a system to ensure that all selected servers receive identical input You can choose to broadcast keystrokes and or mouse movements independently NOTE You can broadcast up to 16 devices at a time one device per ARI port Remote User Video Reports on whether a digital video channels are installed but not working LAN Connection Indicates whether LAN connection is active and whether traffic has be...

Page 76: ...ons In addition the mouse must be in exactly the same place on all screens Because these conditions are extremely difficult to achieve broadcasting mouse activity to multiple systems may have unpredictable results To access the Broadcast dialog box 1 Press Print Screen to launch the OSCAR interface The Main dialog box appears 2 Click Setup Broadcast The Broadcast dialog box displays Figure 3 15 Br...

Page 77: ...Only devices in the list are accessible NOTE Any other user is disabled when broadcast mode is enabled To turn broadcasting off From the Commands dialog box clear the Broadcast Enable checkbox Power Controlling Devices You can control supported PDUs through the OSCAR interface NOTE This feature is only available on the 2321DS Remote Console Switch Power window Through the Power window you can view...

Page 78: ...nected to your system The status of each PDU is indicated by one or more status symbol in the right column The following table describes the status symbols Table 3 6 PDUs Window Status Symbols To view connected PDUs Open the PDUs window The window contains a listing of all PDUs attached to your system PDU Settings window From the PDUs window you can view the PDU Settings window which allows you to...

Page 79: ...the Cycle Delay field enter the number of seconds you want the Remote Console Switch to wait between turning off and turning on 5 Click OK PDU Inlets window From the Inlets window you can view and modify inlet parameters NOTE You can only modify inlet parameters on a PDU that is currently online To view modify PDU Inlet settings 1 Press Print Screen to launch the OSCAR interface The Main dialog bo...

Page 80: ...g box appears 2 Click Setup PDUs 3 Complete one of the following steps Select a PDU name then click Settings to open the PDU Settings window or Select a PDU name then press Enter to open the PDU Settings window or Double click on the PDU name to open the PDU Settings window 4 Click Outlets 5 Complete one of the following steps Select an outlet then click Settings to open the Outlet Settings window...

Page 81: ... Analog Ports 64 b In the Power On Interval field enter the number of seconds you want the Remote Console Switch to wait between turning off and turning on NOTE The Power On Interval must be an integer between 0 and 7200 8 Click OK ...

Page 82: ...er the following command Dell_Remote_Console_Switch_Software or From user bin enter the following link Dell_Remote_Console_Switch_Software or If the product was installed in a directory other than the default then execute the following command from a shell path Dell_Remote_Console_Switch_Software or If a desktop shortcut was created on installation double click the shortcut The Remote Console Swit...

Page 83: ...ge 103 When you select a Remote Console Switch you can click the Configure Remote Console Switch task button in the Explorer to launch the on board web interface This component enables you to control each individual Remote Console Switch For more information see Managing Your Remote Console Switch Using the On board Web Interface on page 140 Viewing Your System in the Explorer The Explorer is divi...

Page 84: ...ntains a tree view representing the groups that are available for the current View Selector tab The selected group controls what is displayed in the Unit Selector pane when the Remote Console Switches Sites or Folder tabs are selected D Status bar Displays the number of units shown in the Unit list E Unit Selector pane Contains the Search bar Unit list and Task buttons appropriate for the selected...

Page 85: ... Remote Console Switch Software database you will be prompted to select the vendor and product type for the switch you want to add Before you can access a unit through the Remote Console Switch you must add it to the Remote Console Switch Software database Once a Remote Console Switch or Avocent switch is added it appears in the Unit list You may either manually add or discover a Remote Console Sw...

Page 86: ... the New Remote Console Switch Wizard indicates the type of switch you have selected from the Product list 4 Click Next 5 You are prompted to indicate whether the Remote Console Switch has an assigned IP address or not Click Yes and then click Next 6 The Locate window appears Type the hostname or IP address the HTTP port and the HTTPS port and click Next 7 The Remote Console Switch Software search...

Page 87: ...e connected if any When this dialog box first displays all the switches will be set to None Switches detected will have an icon next to the drop down list a The Existing Tiered Switches field contains a list of all the current switches defined in the database Click Add Modify or Delete to alter the list b Associate the appropriate switch from the drop down lists for each SIP or Avocent IQ module t...

Page 88: ...g box appears and prompts you to select the Remote Console Switch vendor and product Figure 4 4 Product Type Dialog Box 3 Select a Vendor For each vendor the supported product names appear in the Product list Select a product If the Remote Console Switch model you wish to add is not available in the Product list select Other Once this switch is discovered it will be available in the Product list t...

Page 89: ... Remote Console Switches that were found Select the product and then click Next 8 The Configuring Remote Console Switch window appears to indicate whether the IP information was successfully configured If the configuration was successful the Remote Console Switch Software will search for the new Remote Console Switch as well as all SIPs Avocent IQ modules and server names associated with it Click ...

Page 90: ...ntinue 2 The Address Range page appears Complete one of the following steps If you are using IPv4 mode select Use IPv4 address range and type the range of IP addresses you wish to search on the network in the To Address and From Address boxes Use the IP address dot notation xxx xxx xxx xxx or If you are using IPv6 mode select Use IPv6 subnet and specify the IPv6 network prefix 3 You may also chang...

Page 91: ...ge From this page you can choose the Remote Console Switches to add to the local database or If no new Remote Console Switches were found or if you clicked Stop the Wizard will show the No New Remote Console Switches Found page and you will need to add the switch manually For more information see the previous procedure 5 Click the Remote Console Switch es you wish to add and click the Add button t...

Page 92: ... why the process failed Click Done when you are finished reviewing the list NOTE If a Remote Console Switch already exists in the database with the same IP address as a discovered unit then the discovered switch will be ignored and will not display on the next Wizard page Accessing Your Remote Console Switch When you click the Remote Console Switches tab in the Remote Console Switch Software you w...

Page 93: ...h from the Unit Selector pane and click the Configure Remote Console Switch task button or Right click on a Remote Console Switch in the Unit Selector pane A pop up menu appears Select Configure Remote Console Switch or Click a Remote Console Switch in the Unit Selector pane and press Enter 3 A login prompt appears Type your username and password If this is the first time you have accessed the Rem...

Page 94: ...e Unit list 4 Review the results of your search or Click the Clear Results button to display the entire list again To auto search by typing in the Unit list 1 Click the Remote Console Switch tab in the Remote Console Switch Software 2 Type the first few characters of a Remote Console Switch name The highlight will move to the first Remote Console Switch beginning with those characters If you pause...

Page 95: ...n alter individual server or switch properties from the Properties dialog box including General Network Information and Connections Changing General Properties The General tab allows you to change the name and display icon for a Remote Console Switch or connected server You can also assign the switch or server to a site location or folder For servers you can change the type To change general prope...

Page 96: ...ervers Only Optional Select the server type If the selection is not in the drop down list type the name of the new server type in the text field Once entered the option becomes available in the drop down list for future assignment 5 Select the icon to display for the unit 6 Optional Assign a unit to a site department or location If an option is not in the drop down list type the name of the new as...

Page 97: ...ching a Viewer session To change network properties 1 In the Remote Console Switch Software click the Server tab and then select an individual server in the Unit Selector list 2 Select View Properties from the Explorer menu or Click the Properties task button or Right click the unit and select Properties The Properties dialog box appears 3 Click the Network tab and type the URL you want to use whe...

Page 98: ...tch Network Properties If you were to reconfigure your network you can use the Network tab to change the IP address for a switch To change network properties 1 In the Remote Console Switch Software click the Remote Console Switches tab and then select an individual unit in the Unit Selector list 2 Select View Properties from the Explorer menu or Click the Properties task button or Right click the ...

Page 99: ... or an IPv6 address 4 Type the HTTP and HTTPS port numbers in the HTTP Port and HTTPS Port fields respectively if you changed the port numbers for the Remote Console Switch in the serial console For more information on changing the port numbers in the serial console see To configure the HTTP and HTTPS ports on page 19 Figure 4 11 Switch Network Properties Tab 5 Click Apply to save the new settings...

Page 100: ...b and then select an individual unit in the Unit Selector list 2 Select View Properties from the Explorer menu or Click the Properties task button or Right click the unit and select Properties The Properties dialog box appears 3 Optional Click the Information tab and type a description of the unit You can enter any information in the following fields a In the Description field enter 0 to 128 chara...

Page 101: ...ions Properties The Connections tab displays the physical connection path that is used to access this server and the connection type such as video To view connection properties 1 In the Remote Console Switch Software click the Server tab and then select an individual server in the Unit Selector list 2 Select View Properties from the Explorer menu or Click the Properties task button or Right click ...

Page 102: ...you indicate a user specified VNC application you may include its command line arguments A selection of macros is available for placement in the command line this may be useful for automatic replacement of variables such as IP address port number user name and password For VNC commands that do not provide their own GUI such as those for computers running Windows Linux and UNIX operating systems yo...

Page 103: ...x When this setting is enabled the default global setting specified in Options will be used and all other portions of the Application to Launch area are disabled 7 Enter the directory path and name or click the Browse button to locate the path and name 8 Enter command line arguments in the box below the path and name or To insert a predefined macro at the cursor location in the command line click ...

Page 104: ...ariables such as IP address port number user name and password For RDP commands that do not provide their own GUI such as those for computers running Windows Linux and UNIX operating systems you may have the RDP application launch from within an OS command window To change RDP properties 1 Select a server in the unit list 2 Select View Properties from the Remote Console Switch Explorer menu or Cli...

Page 105: ...cified in Options will be used and all other portions of the Application to Launch area are disabled 7 Enter the directory path and name or click the Browse button to locate the path and name 8 Enter command line arguments in the box below the path and name or To insert a predefined macro at the cursor location in the command line click the Insert Macro list box and select a macro from the drop do...

Page 106: ... with a service processor management interface such as the integrated Dell Remote Access Card iDRAC To launch the server network in a browser window 1 Select a server in the Unit Selector pane in the Remote Console Switch Software 2 If you have defined a Browser URL on the Network tab for this server in the Properties dialog box the Browse task button appears Click the Browse task button The netwo...

Page 107: ...d Spaces are permitted in the middle but leading and trailing spaces are not allowed 4 Click OK to save the new field label or Click Cancel to exit without saving changes Changing DirectDraw Support Windows Operating Systems Only The Remote Console Switch Software supports DirectDraw a standard that allows direct manipulation of video display memory hardware overlays and page flipping without the ...

Page 108: ...default HTTP port and port 443 as the default HTTPS port You can change the default port numbers used in the HTTP HTTPS Ports tab of the Options dialog box 1 Select Tools Options from the Explorer menu in the Remote Console Switch Software The Options dialog box appears 2 Click the HTTP HTTPS Ports tab 3 Type the new default HTTP and HTTPS port numbers 4 Click OK VNC options The Remote Console Swi...

Page 109: ...hin an OS command window 6 Click OK RDP options The Remote Console Switch Software supports user defined RDP viewers via the properties page In the RDP tabs you can search for a user specific RDP application and you may include its command line arguments A selection of macros is available for placement in the command line this may be useful for automatic replacement of variables such as IP address...

Page 110: ...re your servers are located and refers to the column headings Site and Department which can be customized to suit your needs See Modifying Custom Field Names on page 95 Folders are a way to create a customized organizational system for individual servers For example you might want to create a folder for critical servers or for remote servers You may change the order and sorting of the Unit Selecto...

Page 111: ...Remote Console Switch Software Basic Operations 94 Figure 4 17 Sites View Tab Selected Figure 4 18 Folders View Tab Selected ...

Page 112: ...ew Properties from the Explorer menu in the Remote Console Switch Software or Click the Properties task button The Properties dialog box appears 2 Click the General tab and select the drop down list for Site Department or Location If a name is not in the drop down list type the name you want in the text field The name can be from 1 to 32 characters long Names are not case sensitive and can consist...

Page 113: ...vels 4 Click OK The new folder appears in the Group Selector pane Assigning a Unit to a Site Location or Folder You can assign a Remote Console Switch or server to a Site Department Location or Folder in the Remote Console Switch Software This menu item is only enabled when a single Remote Console Switch or server is selected in the Unit Selector pane These custom targets are defined in the Genera...

Page 114: ...s currently selected in the Group and Unit Selector panes in the Remote Console Switch Software When you select and delete a unit in the Unit list the unit is removed from the local database When you select and delete an item in the tree view of the Group Selector pane you will delete Server Types Sites Departments and Folders However none of the actions result in units being deleted from the loca...

Page 115: ...te or Press the Del key on your keyboard A dialog box appears confirming the number of units that will be affected by this deletion 3 Click Yes to confirm the deletion Additional message prompts may appear depending on your configuration Respond as appropriate The element is deleted or Click No to cancel To rename a unit site department or folder 1 Select the server type site department or folder ...

Page 116: ...xplorer is started the divider will appear in its default location Modifying the Selected View on Startup When Default is checked under the Selected view on startup option the Explorer will determine which view to display If you have one or more servers defined the Servers tab will appear by default If you do not the Remote Console Switches tab will appear When Default is unchecked the Explorer wi...

Page 117: ...on that you enter about your units If you have multiple client workstations you may wish to configure one station and then save a copy of this database and load it into the other stations to avoid having to reconfigure each station You might also wish to export the database for use in another application Saving a Database The Remote Console Switch Software allows you to save a copy of the local da...

Page 118: ...ion Contact Name Contact Phone Comments Browser URL NOTE The Address field only applies to Remote Console Switches and the Browser URL field only applies to servers In the exported file the Address field data will be empty for servers and the Browser URL field data will be empty for Remote Console Switches The first line of the exported file contains the column names for the field data Each additi...

Page 119: ...no other activity is allowed All other windows including Video Session windows and Management Panel windows must be closed If other windows are open a message appears prompting you to either continue and close all open windows or quit and cancel the database save process To load a database 1 Select File Database Load from the Explorer menu in the Remote Console Switch Software The Database Load di...

Page 120: ...chapter applies to both products except where noted NOTE The Remote Console Switch will attempt to detect if Java is already installed on your PC If it is not in order to use the on board web interface you will need to install it You may also need to associate the JNLP file with Java WebStart Accessing Servers from the Remote Console Switch Software The Servers tab in the Remote Console Switch Sof...

Page 121: ... A pop up menu appears Select Connect Video or Double click the server name or Press Enter The Viewer launches in a new window To search for a server in the system 1 Click the Servers tab and insert your cursor in the search text box 2 Type the search information This can be the server name or any information you have entered in the other Unit Selector list headings such as Type or Location 3 Clic...

Page 122: ...tween letters the function will reset itself and you can begin to type the first few characters of the next server Accessing Servers from the On board Web Interface The Connections tab in the on board web interface allows you to view the connected servers and their status You may click on a server name to launch the Viewer For how to launch the on board web interface see Launching the On board Web...

Page 123: ... You may need to align these if they do not move together or adjust the video if they seem to jump about From this window you will be able to access all the normal functions of this server as if you were sitting right in front of it You may also perform Viewer specific tasks such as sending special macro commands to the server NOTE If you are experiencing slow mouse response during a remote video ...

Page 124: ...er Menu bar Figure 5 4 Viewer Menu Bar A Thumbtack Click to lock the menu bar in place This prevents the menu bar from hiding once you have moved the mouse cursor away from the menu bar B Menu Options The menus provides access to functions available through the Viewer C Toolbar Buttons You may add up to 10 buttons to the tool bar These buttons allow you to provide easy access to defined functions ...

Page 125: ... requirements This includes adjustment of the video resolution toolbar settings and keyboard macro settings Adjusting the Viewer Toolbar You may add up to 10 buttons to the toolbar These buttons allow you to provide easy access to defined function and keyboard macros By default the Align Local Cursor Refresh Image and Single Cursor Mode buttons are displayed To add buttons to the toolbar Connectio...

Page 126: ...ay Time Unless the Thumbtack button has been clicked the toolbar will disappear when you remove the mouse cursor You can change the interval between the removal of the mouse cursor and the disappearance of the toolbar by adjusting the Toolbar Hide Delay time To change the Toolbar Hide Delay time 1 From the Tools menu in the Viewer choose Session Options The Session Options toolbar is displayed 2 C...

Page 127: ...or is not displayed NOTE Single Cursor mode operates on Windows platforms only The second button allows you to align the mouse cursors and the third allows you to refresh the video Figure 5 6 Viewer Toolbar Display Adjustment Buttons To set the Viewer to Single Cursor mode In the Viewer toolbar click the Single Cursor Mode button To align the mouse cursors Click the Align Local Cursor button on th...

Page 128: ... access a channel using sharing the display adjusts to match the input resolution selected by the primary user of that channel This prevents the primary user s display from being affected If the resolution changes any time during a session the display is adjusted automatically When Full Scale is selected the Viewer adjusts to the screen resolution of the server and sets the screen size accordingly...

Page 129: ...digital image can be compressed The Remote Console Switches support the Dambrackas Video Compression DVC algorithm which enables the Remote Console Switch Software users to adjust the number of viewable colors in a remote session window You may choose to display more colors for the best fidelity or fewer colors to reduce the volume of data transferred on the network The Viewer window can be viewed...

Page 130: ...ideo Adjust Dialog Box NOTE If you use the on board web interface to launch the Viewer the Manual Video Adjust dialog box will appear as shown above If you use the Remote Console Switch Software to launch the Viewer there will also be a Help button above the Close button A Image Capture Width B Pixel Sampling Fine Adjust C Image Capture Horizontal Position D Image Capture Vertical Position E Contr...

Page 131: ...noise threshold setting is also available under Tools Manual Video Adjust for fine incremental adjustments NOTE Reducing the noise threshold to zero causes constant video refresh high network usage and a flickering video Dell recommends that the noise threshold be set to the highest level that allows efficient system performance while still being able to recover pixel colors over which the mouse c...

Page 132: ...s dialog box Setting Mouse Scaling You can choose between three preset mouse scaling options or set your own custom scaling The three preset settings are Default 1 1 High 2 1 or Low 1 2 In a 1 1 scaling ratio every mouse movement on the desktop window will send an equivalent mouse movement to the server In a 2 1 scaling the same mouse movement will send a 2X mouse movement In a 1 2 scaling the val...

Page 133: ... the slider bar to the center of the scale and then down to zero 4 Use the Plus and Minus buttons at the end of the slider bar to fine adjust the noise threshold to just above zero NOTE Leaving the noise threshold at zero triggers constant video refresh resulting in high network usage and a flickering video It is recommended that the noise threshold be set at the highest level that allows efficien...

Page 134: ... instructions below to enable DirectDraw To enable or disable DirectDraw 1 In the Explorer window select Tools Options 2 Click to enable or disable the DirectDraw check box 3 Click OK 4 Restart the Remote Console Switch Software Viewing Multiple Servers Using the Scan Mode The Viewer allows you to simultaneously view multiple servers through the Thumbnail Viewer of the Scan mode This view contains...

Page 135: ...an an active connection If you have an interactive session with a server that server will be skipped in the scan sequence and the scan mode will proceed to the next server No login error messages will appear Once the interactive session is closed then the thumbnail will be included in the scan sequence again If another user has an active connection to a server the server will be skipped and a red ...

Page 136: ...ss the Scan mode in the Remote Console Switch Software 1 In the Remote Console Switch Software Explorer select the Servers Sites or Folders tab 2 Select two or more servers in the Unit Selector pane by pressing the Shift key or Press the Ctrl key The Scan Mode task button appears 3 Click the Scan Mode task button The Thumbnail Viewer window appears ...

Page 137: ...ick Scan Thumbnail View Status Indicators The green LED indicates that a server is currently being scanned The red X indicates that the last scan of the server was not successful The scan may have failed due to a credential or path failure the server path on the Remote Console Switch was not available or because of some other reason When the mouse pointer is placed on the red X a tool tip appears ...

Page 138: ...use the scan and set the thumbnail size for all servers To launch a server Video session 1 Select a server thumbnail 2 From the Thumbnail Viewer select Thumbnail server name View Interactive Session or Right click a server thumbnail and select View Interactive Session That server s video will be launched in an interactive Viewer window To enable or disable a server in the scan sequence 1 Select a ...

Page 139: ...ver The Macros menu in the Viewer allows you an easy way to send multiple keystrokes to the server The Viewer provides a list of default keystroke selections for both Microsoft Windows systems and Sun systems To choose which system you are using Click the Macro menu in the Viewer Select Display on Menu and select either Windows or Sun To send keystrokes to the server Click the Macro menu in the Vi...

Page 140: ...ptions dialog box allows you to control the Keyboard Passthrough option in non full screen mode the Menu Activation Keystroke and the Background Refresh selection The Keyboard Pass through check box allows you to specify whether Keyboard Pass through mode is enabled or not The Keyboard Pass through option is not selected by default ...

Page 141: ...ether or not a change has occurred on the device To change session options 1 From the Tools menu in the Viewer choose Session Options The Session Options toolbar is displayed 2 Click the General tab 3 Modify the session options as desired 4 Click OK Screen Capturing The Viewer allows you to capture the contents of the screen and to save it to a file or to copy it to the clipboard To capture a scre...

Page 142: ...t the preemption if allowed Table 5 2 outlines the preemption scenarios and detailed scenarios in which preemption requests can be rejected For information about preemption and reserved or locked virtual media sessions see Virtual Media on page 129 Table 5 2 Preemption Scenarios Current User Preempted by Preemption can be rejected Remote User Local User No Remote User Remote Administrator No Remot...

Page 143: ...r reject the preemption request A message appears asking the connected local user or remote administrator whether they want to accept the preemption request If the preemption request is rejected a message appears informing the remote administrator that their request has been rejected and that they cannot access the server NOTE If the server being viewed is attached to an Avocent switch the user is...

Page 144: ... requests for all users sharing a connection The Primary user also maintains control of video parameters and the display resolution of the Video session Secondary users may be either Active users who have the ability to input mouse and keyboard data or Passive users who may not input mouse and keyboard data If Automatic Sharing is enabled on the Remote Console Switch Secondary Users do not need th...

Page 145: ...can request an Exclusive session If other users are sharing at the time Exclusive Mode is requested they are disconnected regardless of the Primary users access level To open a Video session in Exclusive mode In the Viewer choose Tools Exclusive Mode ...

Page 146: ...n to a KVM session To change the media in a virtual media device you must first unmap the virtual media device You can then insert the new media and remap the virtual media device The media will be available in the new virtual media session NOTE To use virtual media on a given server a USB2 SIP or Avocent PS2M or USB2IQ module must be used to connect that server to the KVM NOTE A virtual media ses...

Page 147: ...is anyone that has access to the local user port will be able to enable or disable virtual media on any server connected to a USB2 SIP This control will be maintained in the appliance after a power cycle Enabling Disabling Virtual Media Using the OSCAR Interface Local administrators can enable or disable virtual media on any server on a per SIP basis This control is also maintained in the applianc...

Page 148: ...a for that SIP or Deselect the appropriate checkbox to disable virtual media for that SIP 4 Click OK to accept the options you have selected and return to the Setup dialog box Setting Virtual Media Options Using the OSCAR Interface You can determine the behavior of the appliance during a virtual media session using the options provided in the Virtual Media dialog box Table 6 1 outlines the options...

Page 149: ...ession is disconnected the virtual media session may be disconnected according to the Locked setting in the Virtual Media dialog box CD ROM Allows virtual media sessions to the first detected CD ROM drive Enable this checkbox to establish a virtual media CD ROM connection to a server Disable to end a virtual media CD ROM connection to a server Mass Storage Allows virtual media sessions to the firs...

Page 150: ...log box Configuring Virtual Media Remotely Virtual media can also be configured using the on board web interface The on board web interface includes options similar to those in the OSCAR interface Users can enable or disable virtual media on any server on a per SIP basis This control is also maintained in the appliance after a power cycle Enabling Disabling Virtual Media Using the On board Web Int...

Page 151: ...rface To enable disable virtual media 1 Click the Configure tab then click Remote Console Switch Virtual Media 2 Select the appropriate checkbox to enable virtual media for that SIP or Deselect the appropriate checkbox to disable virtual media for that SIP 3 Click Save ...

Page 152: ... web interface or the Remote Console Switch Software The virtual media client will allow a user to map a local drive to a virtual drive on the target server To launch virtual media Table 6 2 On board Web Interface Virtual Media Options Function Purpose Lock to KVM Session Synchronizes the KVM and virtual media sessions so that when a user disconnects a KVM connection the virtual media connection t...

Page 153: ...Console Switch Software or the on board web interface See Using the Viewer on page 103 for more information 2 Select Tools Virtual Media Figure 6 4 Dell Virtual Media Client Showing No Connection Figure 6 5 Dell Virtual Media Client Showing Two Connections ...

Page 154: ... includes radio buttons for selecting the type of device Floppy Removable or Floppy image as well as a browse button used for selecting the img image file Only one device in the floppy drive section can be connected at one time The user has the option of prohibiting the target server from writing data back to the local drive by selecting the Read Only checkbox If the administrator has configured a...

Page 155: ...ct the desired image iso file NOTE Image files are always read only 3 Click Connect CD DVD To disconnect any device or image file from the virtual media device Click Disconnect CD DVD Virtual Media Connection Status The status section displays specific information about the virtual media connections If there is no current connection the columns will read No connection or n a as applicable If there...

Page 156: ... active when the associated KVM session is closed In addition the virtual media session can only be accessed by the user to which it is reserved To reserve a virtual media session Select the Reserve checkbox Resetting the USB Bus The USB reset feature resets every USB device on the target device including the mouse and keyboard It should only be used when the target device is not responding To res...

Page 157: ...ted See your 2161DS user guide for more information All other Remote Console Switches support the on board web interface and may be migrated See Migrating Remote Console Switches to the On board Web Interface on page 173 for more information Migrating Switches from the Remote Console Switch Software If you have an existing installation of Remote Console Switches that does not support the on board ...

Page 158: ...ou will be able to change the following network settings IP Address Subnet Mask when using IPv4 mode or Prefix Length when using IPv6 mode and Gateway You will also be able to choose a LAN Speed specify up to three IP addresses for DNS servers and choose whether to assign a Static default IP address or when appropriate a Dynamic IP address to the Remote Console Switch NOTE After changing Network s...

Page 159: ... more information see Connection Sharing on page 126 The Input Control Timeout option controls the time period allowed for between inputs from an active session before another session gains control The values range from 1 5 seconds and the option is only available if Share Mode is selected The Login Timeout option specifies the time period allowed for an LDAP server to respond to a log in request ...

Page 160: ...ess levels from the Remote Console Switch You can add modify or delete users in this listing You can assign three access levels User User Administrator and Remote Console Switch Administrator The User Administrator and Remote Console Switch Administrator access levels allows you to assign individual server access rights to a user Table 7 1 User Access Level Rights Operations Remote Console Switch ...

Page 161: ...curity Lock out settings as well as unlock any user through the Users category NOTE A User Administrator cannot add or change a Remote Console Switch Administrator account Configure network global settings security mode time out Simple Network Management Protocol SNMP Yes No No Reboot Yes No No FLASH upgrade Yes No No Administer User Accounts Yes Yes No Monitor server status Yes Yes No Target Devi...

Page 162: ...user 1 Click the Configure tab in the on board web interface then click the Users category in the left column 2 Click the Add User button on the right side of the window to add a new user or Click a user name in the Users column to modify an existing user The Add Modify User window appears Figure 7 3 Add User Window ...

Page 163: ...el you wish for this user from the drop down list If you select the User option the Set User Access Rights button becomes active a Click the Set User Access Rights button to select individual servers for that user The User Access Rights window appears Figure 7 4 User Access Rights Window b To allow the user access to a server select the check box next to the server name Alternatively you may selec...

Page 164: ...web interface then click the Users category in the left column 2 Select the check box next to the user name you wish to delete 3 Click the Delete button on the left side of the window A confirmation window appears 4 Click Yes to confirm the deletion or Click No to exit the window without deleting the user Locking and Unlocking User Accounts If a user enters an invalid password five consecutive tim...

Page 165: ...e then click the Users category in the left column 2 Click to enable the Enable Lock outs check box 3 Type the number of hours that a user will be locked out 1 to 99 NOTE Only Remote Console Switch Administrators may specify lock out parameters To disable the Security Lockout feature 1 Click the Configure tab in the on board web interface then click the Users category in the left column 2 Clear th...

Page 166: ... web interface does not use standard SNMP to control switches and therefore does not use UDP port 161 The on board web interface uses a secure proprietary protocol to communicate with the Remote Console Switches over a different network port Figure 7 5 SNMP Configuration Window To configure general SNMP settings 1 Click the Configure tab in the on board web interface then click the SNMP category i...

Page 167: ...ch will send traps in the Trap Destination fields 7 Click Save to save the settings and close the window or Click Restore to cancel the changes and exit the window The last saved settings will be restored NOTE After changing SNMP settings the Reboot Required button will be displayed on all pages indicating that the switch must be rebooted before the changes will take effect Click the button to reb...

Page 168: ... as information on how the servers are connected to the selected Remote Console Switch The Path column displays the current server connection This can be to either a SIP or a tiered switch If connected to a SIP the SIP s ARI port is displayed If connected to a tiered switch the switch channel is also displayed Clicking on a Server Name displays a dialog that allows you to change the name of the se...

Page 169: ... You can use the on board web interface to rename a server from a remote workstation rather than from the OSCAR of the Remote Console Switch To modify a device name 1 In the Server category click the name of the server whose name you wish to change The Modify Server Name window appears Figure 7 8 Modify Server Name Window ...

Page 170: ...ts you view the tiered switches in your system Clicking on a switch name displays a window that allows you to change the Name or Number of Channels To configure a tiered switch connection 1 Click the Configure tab in the on board web interface then click the Tiered Switches sub category in the left column 2 Click the name of the switch you want to configure The Modify Tiered Switch window opens Fi...

Page 171: ...ar Offline SIPs button is only available for Remote Console Switch Administrators NOTE It is not possible to clear Offline SIPs or Avocent IQ modules that are attached to a tiered analog Console Switch NOTE This operation will clear all offline SIPs on the Remote Console Switch including those associated with any powered down Servers NOTE User access rights will also be updated to remove the Serve...

Page 172: ...tions the addition of Avocent IQ modules provides support for Sun and Serial connections NOTE To determine if an item identified as PS 2 or USB is a Dell SIP or an Avocent IQ module access the SIPs Versions panel For more information see SIPs Subcategory on page 156 Viewing Remote Console Switch Version Information The Versions category displays versions of the Remote Console Switch FPGA and ASIC ...

Page 173: ... firmware and to reset the SIPs if connected to a tiered switch Selecting the Enable Auto Upgrade for all SIPs check box causes all subsequently connected SIPs to have their firmware upgraded to that available on the Remote Console Switch This guarantees that SIP firmware is compatible with Remote Console Switch firmware For information about upgrading SIPs see Upgrading Firmware on page 159 NOTE ...

Page 174: ... 7 12 SIPs Firmware Version Window To view version information for a SIP 1 Click the Configure tab in the on board web interface then click the SIPs subcategory from the Versions category in the left column 2 Click the EID of the SIP for which you want to view the firmware version ...

Page 175: ... SIPs button is only enabled when the SIP type is PS 2 and when a firmware upgrade is not in progress NOTE This procedure is only relevant where your Remote Console Switch system involves a PS 2 SIP attached to a tiered switch On these occasions it may be necessary to reset the SIP when the tiered switch is not recognized NOTE If a reset is performed when a Remote Console Switch is connected direc...

Page 176: ... upgrade at any stage using the Load Firmware button described in the next section NOTE For the 2161DS 2 4161DS and 2321DS you can upload new appliance firmware using ASMP if supported or TFTP file transfer protocols ASMP file transfer allows you to select the firmware from a local file system The 2161DS TFTP file transfer allows you to specify the TFTP server address and the name of the firmware ...

Page 177: ...le Switch while it is upgrading You can upgrade firmware for all SIPs of a given type To simultaneously upgrade multiple SIPs 1 Click the Tools tab in the on board web interface The Tools window appears 2 Click the Upgrade SIP Firmware button The Upgrade SIP Firmware window appears 3 Click the check box in front of each type PS 2 USB USB2 Serial or Sun of SIP you wish to upgrade NOTE A disabled ch...

Page 178: ...essage displays until all of the selected SIP types are upgraded 5 When complete a message appears prompting you to confirm the upgrade completion Once confirmed the Upgrade button is again enabled 6 Click Close to exit the Upgrade Firmware window To upgrade SIP firmware individually 1 Click the Configure tab in the on board web interface 2 Select the SIPs sub category under Versions in the left c...

Page 179: ...irmware Available box and the Load Firmware button will dim When the upgrade is finished a message appears indicating that the upgrade was successful 7 Repeat steps 2 6 for each individual SIP you wish to upgrade 8 When finished click OK Controlling User Status You may view and disconnect the current active user connections using the Status tab in the on board web interface You can view the sessio...

Page 180: ...2 Click the check box for one or more users that you wish to disconnect 3 Click the Disconnect Session button A message appears prompting you to confirm the disconnect command 4 Click OK to disconnect the user or Click Cancel to exit without completing the disconnect command NOTE The appropriate level of access is required to disconnect a user If you do not have permission to disconnect a user the...

Page 181: ... a Remote Console Switch This includes appliance settings SNMP settings LDAP settings and NTP settings You may save your configuration file and should you ever need to replace your Remote Console Switch you can restore the configuration file to the new switch and avoid manually configuring it NOTE User account information is stored in the user database not in the configuration file For more inform...

Page 182: ... and navigate to the location where you stored the saved configuration file The file name and location appears in the File name field 4 Click Restore The Enter Password window opens 5 Optional Enter the password you created when the configuration database was saved Click OK The configuration file is written to the Remote Console Switch A progress window displays NOTE You may leave the password fie...

Page 183: ...mplete a message appears prompting you to confirm the read completion Once confirmed the Save Remote Console Switch User Database window will close and you are returned to the Tools window To restore a user database file to a Remote Console Switch 1 Click the Tools tab in the on board web interface The Tools window appears 2 Click the Restore Remote Console Switch User Database button The Restore ...

Page 184: ...l certificate To install a web certificate 1 Click the Tools tab in the on board web interface The Tools window appears 2 Click the Install Web Server Certificate button The Install Web Server Certificate window appears Figure 7 18 Install Web Server Certificate Window 3 Select Fields and enter the following fields a Public Key Length the number of bits you want the certificate to be b Common Name...

Page 185: ... prompted click to view the certificate and follow the instructions to import the certificate into the Root Certificate Authority folder After the certificate is stored the user should not see the certificate warning Managing PDUs You can control supported PDUs through the on board web interface Chaining of up to nine PDUs per Remote Console Switch PDU port is supported PDU support allows the user...

Page 186: ...in the Server Name column of the table or If the device is not a server click Other Device then enter the appropriate text in the Name text box c Click Save then click Close to return to the Outlet Settings window 5 To modify the power on interval enter the value in seconds in the text box in the Power On Interval column for the outlet being configured 6 Click Save then click Close to return to th...

Page 187: ...Managing Your Remote Console Switch Using the On board Web Interface 170 4 Click Save ...

Page 188: ...Wizard on page 175 NOTE The Dell 2161DS Remote Console Switch cannot support the on board web interface and therefore cannot be migrated Please refer to your 2161DS user documentation for more information on managing your Remote Console Switch Accessing the AMP Once you have installed a new Remote Console Switch you have the ability to access the AMP You must access the AMP in order to be able to ...

Page 189: ...upload new appliance firmware using ASMP if supported FTP or TFTP file transfer protocols ASMP file transfer allows you to select the firmware from a local file system The 2161DS supports the TFTP file transfer which allows you to specify the TFTP server address and the name of the firmware file Upgrading Remote Console Switch Firmware To upgrade Remote Console Switch firmware 1 Click the Tools ta...

Page 190: ...mware dialog box will display a progress message including a message that the reboot is complete or Click No to reboot at a later time You will need to reboot in order to use the new firmware NOTE When upgrading the Remote Console Switch firmware to a version that supports the on board web interface it is recommend not to exit the AMP until the reboot is complete Otherwise you must open the AMP af...

Page 191: ...ed firmware version to be detected When you open the Migration Wizard again the Remote Console Switch will be available 3 Click Next 4 It is recommend to use the Remote Console Switch information stored in the local database when migrating switches To do so select the check box on the Use Local Database Information window or If you do not wish to use local database information clear the check box ...

Page 192: ... Console Switch database NOTE The Resync button is only available for switches with firmware supporting the on board web interface To launch the Resync Wizard 1 Click the Remote Console Switches tab in the Explorer 2 Select a Remote Console Switch from the Unit Selector pane and then click the Resync task button or Right click a Remote Console Switch in the Unit Selector pane A pop up menu appears...

Page 193: ...mes in the local database clear the Replace Database names with the names from the Remote Console Switch check box 7 Click Next The Polling Remote Console Switch window opens 8 Then Detected Changes window opens and lists changes made to the database 9 Click Finish ...

Page 194: ...ows 2008 Server is required to use LDAP in IPv6 mode NOTE Only Microsoft Active Directory is supported by the Remote Console Switches NOTE Using Active Directory to recognize Remote Console Switch users is supported on the Microsoft Windows 2000 and Windows Server 2003 operating systems The Structure of Active Directory An Active Directory AD deployment consists of a distributed database containin...

Page 195: ...esent entities such as network users computers printers or network services Two types of container object classes are of special interest Group and Organizational Unit OU These two object classes allow the AD administrator to define groupings of entities for the purpose of simplifying the application of access controls and other administrative policies For example a domain may be configured to hav...

Page 196: ...nsions are usually referred to as schema extensions and are at the heart of the Dell Extended Schema feature described in this document These schema extensions provide customized object classes to represent Dell Remote Console Switches access control information and a type of container used to associate specific access control information with specific instances of Dell Remote Console Switches and...

Page 197: ...rk on the complete AD database The AD product requires at least one of the Domain Controllers in an enterprise to also be configured to provide GC services and actual deployments of AD can have any or all of the Domain Controllers configured to provide GC services The suite of Dell Remote Console Switches uses DNS to determine the network coordinates of each GC server so that the Dell Remote Conso...

Page 198: ...e Remote Console Switch is not a computer the schema functions will not all apply Care will have to be taken to correctly configure a Remote Console Switch that is designated in this manner In addition using the Dell Schema Extensions makes it easier to search on and identify switch devices A switch that is configured using a computer device object will be searched on along with every computer dev...

Page 199: ...be specified The Network sub category displays the name of the Remote Console Switch and allows you to change the network settings including the IP address Subnet Mask Gateway LAN speed and DHCP BootP setting The name displayed for the Remote Console Switch will be the same as the name given in the System Name field in the SNMP category The Network sub category allows the entry and maintenance of ...

Page 200: ...t time updates from the network time server NTP To configure NTP settings in the on board web interface 1 Click the Configure tab then click Remote Console Switch NTP 2 Click the Enable NTP box 3 Enter the name of your network time source in the provided boxes You may also set an hour interval to specify how often to request time updates If the interval is set to 0 requests will only be made durin...

Page 201: ...Switches and access controlled SIPs in your installation will be configured as Computer Objects within Active Directory To do this you will first need to configure an Organizational Unit to hold group objects that relate users to access controlled Remote Console Switches and their attached SIPs This can be a previously created OU or one created specifically for this purpose but it must be unique a...

Page 202: ...185 LDAP Feature for the Remote Console Switch Figure 9 2 On board Web Interface Authentication Panel Local LDAP and Parameters ...

Page 203: ...n the Active Directory Forest Group Container Standard schema set only This field available when the standard schema is selected contains part of the Distinguished Name of an Organizational Unit OU object in Active Directory The OU is used to hold group objects that relate users to access controlled Remote Console Switches and their attached SIPs For example suppose the Distinguished Name of the c...

Page 204: ...oller if you have not previously done so 1 Install a Microsoft Enterprise Root CA on a Domain Controller Access Control Attribute Standard schema set only The value of this field specifies which attribute in the LDAP directory is to be used to contain discretionary access control information and is only enabled when Standard Schema is selected The Access Control Attribute is chosen from among the ...

Page 205: ...atic Certificate Request Settings and click Automatic Certificate Request c In the Automatic Certificate Request Setup Wizard click Next and select Domain Controller 3 Click Next and click Finish A certificate private key file can be created using openssl using Linux Openssl can be downloaded from openssl org Any instructions below with text in is where a user would need to set a value based on th...

Page 206: ... certificate pem privatekey pem webserver pem then convert the file from UNIX linefeed to DOS carriage return linefeed by typing unix2dos webserver pem To export the CA certificate 1 Within the Windows operating system open the Certificate Authority management tool Start All Programs Administrative Tools Certificate Authority 2 You may view properties of the certificate authority by right clicking...

Page 207: ...d the CA certificate only once however it will have to be uploaded again if the certificate is revoked if it expires or if Restore Factory Defaults is selected from the serial console menu NOTE The instructions above are written for a Microsoft Root CA certificate For other CAs please check with the CA vendor NOTE The Network Time Protocol NTP must be enabled for LDAPS to function Figure 9 3 On bo...

Page 208: ...cate file View Certificate Displays the current Remote Console Switch certificate Send Sends the certificate to the Remote Console Switch Cancel Closes the dialog Field Description File Path and name of the certificate file opened with the browse File Chooser button Subject Subject of the opened certificate Issuer Person or entity that issued the certificate Validity Period Period that the certifi...

Page 209: ...his value to determine the timeout on a LDAP request for authentication To specify the login timeout in the on board web interface 1 Click the Configure tab then click Remote Console Switch Sessions 2 Specify the number of seconds in the Login Timeout menu 3 Click Save Figure 9 5 On board Web Interface Login Timeout CA Certificate Information Display The Remote Console Switch can only display comp...

Page 210: ...instructions for enabling the installation of RCS Software on Microsoft Windows Server 2003 platforms 1 Select the Start menu 2 Right click on My Computer and select Properties 3 Select the Advanced tab 4 Click the Performance Settings button 5 Select the Data Execution Prevention tab 6 Select the radio button for Turn on DEP for essential Windows programs and services only 7 Click OK 8 Click OK a...

Page 211: ... available In increasing order of access they are KVM User KVM User Admin and the most powerful level KVM Appliance Admin NOTE If the KVM User access level is not being used SIP objects will not need configuration as both Administrator permissions have access to all SIPs by default ...

Page 212: ...ters and global settings Yes Permission must be configured for each appliance by including the appliance in the appropriate Group object in the Directory No No Restart Yes Permission must be configured for each appliance by including the appliance in the appropriate Group object in the Directory No No FLASH Upgrade Yes Permission must be configured for each appliance by including the appliance in ...

Page 213: ...only have access to SIPs that are also in the KVM User Group Users with Administrator privileges will have access to all SIPs by default To set up the Group Objects for a Remote Console Switch 1 If you have not already create the Organizational Unit that will contain the Group Objects related to your switch installation Configure port settings Yes Permission must be configured for each appliance b...

Page 214: ... or tab arbitrary text string is any string of alphanumeric characters and may be the null i e empty string Square brackets indicate optional items for example the following template indicates an optional string and delimiter followed by a required privilege level arbitrary text string delimiter privilege level1 4 Create a computer object to represent the Remote Console Switch 5 Create a computer ...

Page 215: ...th its Active Directory name so that users can perform authentication and authorization with Active Directory The Administrator will also need to add the Remote Console Switch to at least one Association Object in order for users to authenticate You can create as many Association Objects as you want and each Association Object can be linked to as many users groups of users or RCS Device Objects as...

Page 216: ...e Objects However the Association Object only has one Privilege Object per Association Object The Association Object connects the Users who have Privileges on the RCSs In addition you can set up Active Directory objects in a single domain or in multiple domains For example you have two Remote Console Switches RCS1 and RCS2 and three existing Active Directory users user1 user2 and user3 You want to...

Page 217: ...d user2 into Group1 5 Add Group1 as Members in Association Object 1 AO1 Priv1 as Privilege Objects in AO1 and RCS1 and RCS2 as RCS Devices in AO1 6 Add user3 as Members in Association Object 2 AO2 Priv2 as Privilege Objects in AO2 and RCS2 as RCS Devices in AO2 See Adding Remote Console Switch Users and Privileges to Active Directory with Dell Schema Extensions for detailed instructions Figure 9 8...

Page 218: ... Native or Windows 2003 mode 2 Create two Association Objects AO1 of Universal scope and AO2 in any domain The figure shows the objects in Domain2 3 Create two RCS Device Objects RCS1 and RCS2 to represent the two Remote Console Switches 4 Create two Privilege Objects Priv1 and Priv2 in which Priv1 has all privileges administrator and Priv2 has login privileges 5 Group user1 and user2 into Group1 ...

Page 219: ...e Active Directory schema NOTE Before you extend the schema you must have Schema Admin privileges on the Schema Master Flexible Single Master Operation FSMO Role Owner of the domain forest You can extend your schema using two different methods You can use the Dell Schema Extender utility or you can use the LDIF script file NOTE The Dell organizational unit will not be added if you use the LDIF scr...

Page 220: ... instructions on installing systems management software NOTE You must install the Administrator Pack on each system that is managing the Active Directory Remote Console Switch Objects The installation is described in the following section Opening the Active Directory Users and Computers Snap In If you do not install the Administrator Pack then you cannot view the Dell SIP Object in the container N...

Page 221: ...ainer 2 Select New Dell SIP Object This opens the New Object window 3 Type a name for the new object This name must match the Remote Console Switch Name that you will type in step 4 of Configuring the Remote Console Switch 4 Select SIP Device Object 5 Click OK Creating a Privilege Object Privilege Objects must be created in the same domain as the Association Object to which it is associated 1 In t...

Page 222: ...sed for nesting and contain information about collections of objects Each KVM Appliance Object represents an individual Remote Console Switch within Active Directory Since these are single entities in the LDAP default language they are User objects rather than Group objects Each Privilege Object defines a distinct composite set of privileges Each set is treated as a discrete entity therefore it is...

Page 223: ...ciation Object 5 Select the scope for the Association Object 6 Click OK Adding Objects to an Association Object By using the Association Object Properties window you can associate users or user groups privilege objects and SIP devices or SIP device groups NOTE When using Windows 2000 mode or higher you must use Universal Groups to span domains with your users or SIP objects You can add groups of U...

Page 224: ...ith Dell Extended Schema adds an extra level of security to appliance management by allowing administrators to limit a user s access to the on board web interface Authorization to use the on board web interface is defined by whether User Privilege level is or is not configured in the KVM Appliance Privileges tab of the Dell Privilege Object DPO The Console Redirection Access checkbox in the KVM SI...

Page 225: ...tep 2 b Add the DPO created in step 3 c Add the SIP objects created in step 1 Using Active Directory to Log In to the Remote Console Switch You can use Active Directory to log in to the Remote Console Switch through the Remote Console Switch Software or on board web interface The login syntax is consistent for all three methods username domain or domain username or domain username where username i...

Page 226: ... need to rename them without spaces or special characters Renaming a target device in a SIP should be done through the on board web interface or OSCAR at the console switch and then resynchronized through the Remote Console Switch Software Instructions for renaming a target device in a SIP can be found in Deleting and Renaming on page 97 and Assigning Device Names on page 50 It is important to not...

Page 227: ...n environments Yes The domain forest function level must be in Native mode or Windows 2003 mode In addition the groups among Association Object Remote Console Switch user objects and SIP Device Objects including Association Object must be universal groups Can these Dell extended objects Dell Association Object Dell Remote Console Switch Device and Dell Privilege Object be in different domains The ...

Page 228: ... on the Remote Console Switch Active Directory configuration page Ensure that the DNS setting is correct on the Remote Console Switch Networking configuration page Ensure Network Time Protocol is enabled on at least one server specified on the NTP panel Ensure that you have uploaded the Active Directory certificate from your Active Directory root CA to the Remote Console Switch Check the Domain Co...

Page 229: ...ystem 3 If no previous version has been detected and a dialog box appears to confirm the upgrade click Continue or If a previous version is detected and a dialog box appears alerting you to another version of the product click Overwrite to confirm the upgrade or Click Cancel to exit without upgrading the software 4 Installation commences Program Files Shortcuts Environment Variables and Registry E...

Page 230: ...he right pane of the split screen all of the area left pane disappears if the divider has the focus End Gives the left pane of the split screen all of the area right pane disappears if the divider has the focus Click Mouse Drag Moves the divider left or right Table B 2 Tree View Control Keyboard and Mouse Shortcuts Operation Description Mouse Single Click Deselects the existing selection and selec...

Page 231: ...ult action for the selected unit Up Arrow Deselects current selection and moves selection up one row Down Arrow Deselects current selection and moves selection down one row Page Up Deselects current selection and scrolls up one page then selects the first item on the page Page Down Deselects current selection and scrolls down one page then selects the last item on the page Delete Performs the Dele...

Page 232: ...nge of rows between the current focus point and the row the mouse pointer is over when the mouse is clicked Ctrl Mouse Click Toggles the selection state of the row the mouse pointer is over without affecting the selection state of any other row Mouse double click Launches the default action for the selected unit Table B 3 Keyboard and Mouse Operations for the Unit List Operation Description ...

Page 233: ...itches that support the on board web interface also send data over the user definable HTTP and HTTPS ports The defaults are ports 80 and 443 All data on ports 2068 and 3211 is encrypted using the Secure Socket Layer SSL protocol The 2161DS Console Switch retains the database of user accounts and permissions The Video Session Viewer performs user authentication over encrypted port 2068 The AMP perf...

Page 234: ...he managed devices The Remote Console Switch MIB definitions use the structure described in the following Request For Comments RFCs RFC 1155 SMI Describes the common structures and identification scheme for the definition of management information for use with TCP IP based Internets RFC 1212 Describes the format for producing concise and descriptive MIB modules RFC 1213 MIB Describes the Internet ...

Page 235: ...n Table D 1 The primary purpose of the Product ID group is for management station to uniquely identify the manufacturer model product version and firmware version of the Remote Console Switch Product ID group object types may be useful for inventory purposes or for automatically detecting incompatibilities or version mismatches between various hardware and software components on a system ...

Page 236: ...8 3 3 1 1 6 dsProductIDStatus Reports the operating state of the product based on a mapping of the private MIB variable dsServerStatus as follows dsServerStatus ready 1 startupInProgress 2 subsystemUpgrading 3 kdbMseSubsystemFailure 4 videoSubsystemFailure 5 1 3 6 1 4 1 10418 3 3 1 1 7 dsProductIDStatus ok 3 the product is operational unknown 2 the product is starting up and is not operational non...

Page 237: ...operating state of the product based on a mapping of the private MIB variable dsServerStatus as follows dsServerStatus ready 1 startupInProgress 2 subsystemUpgrading 3 kdbMseSubsystemFailure 4 videoSubsystemFailure 5 1 3 6 1 4 1 10418 3 3 1 1 7 dsProductIDStatus ok 3 the product is operational unknown 2 the product is starting up and is not operational non critical 4 the product is upgrading its f...

Page 238: ...SIP 1 3 6 1 4 1 10418 3 3 1 2 SIP group objects are shown in Table D 2 The SIP group objects are structured in a table format and contain information on SIPs connected to the Remote Console Switch such as SIP s boot application and hardware version ...

Page 239: ...10418 3 3 1 2 1 1 dsSipTableIndex A unique index representing an entry into the SIP table 1 3 6 1 4 1 10418 3 3 1 2 1 1 1 dsSipTableInputPort An input port number Designates the port to which the SIP is connected 1 3 6 1 4 1 10418 3 3 1 2 1 1 2 dsSipTableEID The EID of the SIP 1 3 6 1 4 1 10418 3 3 1 2 1 1 3 dsSipTableBootImageVersion The SIP s boot image version in UTF8 1 3 6 1 4 1 10418 3 3 1 2 ...

Page 240: ...tify the name of the target user for which a trap condition occurred Syntax UTF8String SIZE 3 16 Image Type Variable Name dsTrapObjectImageType OID 1 3 6 1 4 1 10418 3 2 6 3 Description This object is sent in a trap to identify the type of software image for which the trap condition occurred Syntax UTF8String SIZE 0 64 New Image Version Variable Name dsTrapObjectImageNewVersion OID 1 3 6 1 4 1 104...

Page 241: ...ZE 0 64 Session Identifier Variable Name dsTrapObjectSessionIdentifier OID 1 3 6 1 4 1 10418 3 2 6 7 Description This object is sent in a trap to identify the session for which the trap condition occurred The value will be the name of a server if the server name is known otherwise the value will be the connection path to a server If the value is a connection path it will have the following format ...

Page 242: ...ng SIZE 0 15 Tiered Switch Old Identification Variable Name dsTrapObjectOldTieredSwitchName OID 1 3 6 1 4 1 10418 3 2 6 10 Description This object is sent in a trap to identify the old name of a tiered switch whose name was changed Syntax UTF8String SIZE 0 15 Server Identification Variable Name dsTrapObjectServerName OID 1 3 6 1 4 1 10418 3 2 6 11 Description This object is sent in a trap to ident...

Page 243: ...0418 3 2 6 14 Description This trap message contains data for application specific diagnostics It is designed in provision for diagnostic help for installation specific problems It would require the operator to install firmware provided to isolate their particular problems and to enable the trap to report conditions The contents will be a Dell Application Message Packet with the address size and c...

Page 244: ...OK indicates the condition has cleared up Syntax SyntaxINTEGER alarm 1 ok 2 Warning Alarm Explanation Variable Name dsTrapObjectAlarmDescription OID 1 3 6 1 4 1 10418 3 2 6 17 Description This object is sent in a trap to explain the warning or alarm condition for which the trap condition occurred This is intended for display or logging Syntax UTF8String SIZE 0 64 User Account Lock Reason Variable ...

Page 245: ... trap to identify the IP address for which a trap condition occurred Syntax UTF8String SIZE 0 256 SIP Image Upgrade Result Variable Name dsTrapObjectSipImageUpgradeResult OID 1 3 6 1 4 1 10418 3 2 6 21 Description This object is sent in a trap to report the result of an SIP image upgrade Syntax SyntaxINTEGER sipUpgradeNoFirmwareImage 1 No firmware image present sipUpgradeLostContact 2 Lost communi...

Page 246: ...the access mode associated with a remote virtual drive for which the trap condition occurred Syntax SyntaxINTEGER readonly 1 readwrite 2 Virtual Media Drive Type Variable Name dsTrapObjectVirtualMediaDriveType OID 1 3 6 1 4 1 10418 3 2 6 24 Description This object is sent in a trap to report the type associated with a remote virtual drive for which the trap condition occurred Syntax SyntaxINTEGER ...

Page 247: ...timeout during transfer retries exceeded imageUpgradeAlreadyInProgress 8 Update already in progress imageUpgradeCannotStart 9 Update thread did not start imageUpgradeMemoryError 10 Update memory allocation error imageUpgradeTftpProtocolError 11 TFTP protocol error occurred could not complete transfer imageUpgradeBadType 12 The Image type does not match the region BOOT or APP to update imageUpgrade...

Page 248: ...his section describes the traps that are generated by the Dell 2161DS 2 4161DS SNMP agent The enterprise specific traps described in Table D 3 belong to the MIB enterprise identified by OID 1 3 6 1 4 1 10418 3 2 6 and are sent with the trap variables documented in SNMP Trap Object Group on page 222 Syntax continued imageUpgradeBadHeader 18 Invalid image header imageUpgradeIncompatibleHeader 19 Hea...

Page 249: ...in dsTrapObjectUserName 3 User logged out of the Remote Console Switch User s Informational A user logged out of the Remote Console Switch The name of the user who logged out is contained in dsTrapObjectUserName 4 Video session started User s Server s Informational A video session has started The name of the user who is connected to the session is contained in dsTrapObjectUserName The session iden...

Page 250: ...on the local port Server s Informational A user on the local port has stopped viewing a server The session identifier is contained in dsTrapObjectSessionIdentifier 9 FTP TFTP or ASMP image upgrade started Command issued by user s Image type s New version s Current version s Informational The Remote Console Switch has started an FTP TFTP or ASMP upgrade of an image The name of the user who initiate...

Page 251: ... the user who was deleted is contained in dsTrapObjectTargetUserName 13 User modified in local user database Command issued by user s Modified user s Informational A user was modified The name of the user who modified the user is contained in dsTrapObjectUserName The name of the user who was modified is contained in dsTrapObjectTargetUserName 14 User authentication failed with the Remote Console S...

Page 252: ...D of the SIP the switch was added to is contained in dsTrapObjectSipId 19 Tiered switch removed Tiered switch name s Was attached to SIP s Informational A tiered switch was removed The name of the switch which was removed is contained in dsTrapObjectTieredSwitchName The ID of the SIP the switch was attached to is contained in dsTrapObjectSipId 20 Tiered switch name changed Old name s New name s At...

Page 253: ...aded s Informational The Remote Console Switch has loaded a user database file The name of the user who commanded the Remote Console Switch to load the user database file is contained in dsTrapObjectUserName The name of the file that was loaded is contained in dsTrapObjectFileName 23 Invalid connection detected Device ID s Informational The Remote Console Switch has detected an invalid connection ...

Page 254: ...iguration Device ID s Major The Remote Console Switch has detected communication problems in the system configuration This can be used to indicate install problems that might result in perceived problems with the switch 27 Memory problem Device ID s Critical The Remote Console Switch has detected a memory problem the nature of which has been described in the dsTrapObjectFirmwareCondition object 28...

Page 255: ...sult in unusual behavior but may be precursor to a subsequent urgent condition 32 Urgent condition Device ID s Alarmcondition d Alarm description s Critical The Remote Console Switch has detected a special condition to be trapped for alerting the operator The condition indicates some parameter outside of normal operation that is expected to result in unpredictable system behavior 33 User account h...

Page 256: ... period as specified in the dsTrapObjectUnlockReasonobject the IP address will be blank The name of the user who unlocked the user is contained in dsTrapObjectUserName When the user account is unlocked by an appliance reboot or by the expiration of the lockout period as specified in the dsTrapObjectUnlockReason object the name of the user will be blank The name of the user who was unlocked is cont...

Page 257: ...rName The type of software image being upgraded is contained in dsTrapObjectSipTypeOfImage The software image version the SIP is upgrading to is contained in dsTrapObjectImageNewVersion The software image version the SIP is currently running is contained in dsTrapObjectImageCurrentVersion The name of the server connected to the SIP being upgraded is contained in dsTrapObjectServerName The ID of th...

Page 258: ...to is contained in dsTrapObjectImageNewVersion The software image version the SIP is running is contained in dsTrapObjectImageCurrentVersion If the software image upgrade was successful then this version will match the version reported in dsTrapObjectImageNewVersion The name of the server connected to the SIP is contained in dsTrapObjectServerName The ID of the SIP the result is for is contained i...

Page 259: ... to the VM session is contained in dsTrapObjectUserName The name of the server the user was connected to is contained in dsAvrTrapObjectServerName 40 Remote video session terminated Command issued by user s Terminated user s Server s Informational A remote virtual media session has been terminated or preempted by another user The name of the user who terminated or preempted the VM session is conta...

Page 260: ... has established a non reserved virtual media session is contained in dsTrapObjectUserName The name of the server the user was connected to is contained in dsTrapObjectServerName 43 Remote virtual media drive has been mapped User s Server s Drive Type s Drive Access Mode s Informational A remote virtual media drive has been mapped The name of the user who has established the virtual media session ...

Page 261: ...port Server s Informational A user on the local port has mapped a virtual media drive to the server The session identifier is contained in dsKvmTrapObjectSessionIdentifier The type of drive that has been unmapped is contained in dsTrapObjectVirtualMediaDriveType The access mode for the drive that has been unmapped is contained in dsTrapObjectVirtualMediaDriveAccessMode 46 Virtual Media Drive Unmap...

Page 262: ...ObjectServerName 48 Local virtual media session has been reserved Server s Informational A local user has reserved a virtual media session The name of the server the user was connected to is contained in dsTrapObjectServerName 49 Local virtual media session has been unreserved Server s Informational A user has unreserved a local virtual media session The name of the server the user was connected t...

Page 263: ...nsole Switch Command issued by user s Informational The Remote Console Switch has loaded a CA Certificate file The name of the user who commanded the Remote Console Switch to load the CA Certificate file is contained in dsTrapObjectUserName Trap ID Trap Message Severity Description ...

Page 264: ...oard Web Interface See Upgrading Firmware on page 159 Upgrading Firmware Using a Serial Console Items needed for the upgrade Server running serial terminal application Available serial port COM port on the server Serial cable Firmware update To upload a new FLASH file CAUTION The Remote Console Switch begins the FLASH upgrade process On screen indicators display the upgrade process When the upload...

Page 265: ...ss then enter the correct address c Type 0 to exit the Network Configuration menu If you changed the IP address follow the directions on the screen 7 From the main menu type 2 to select Firmware Management The current version of your firmware displays in the Firmware Management screen 8 From the Firmware Management menu type 1 to select FLASH Download TFTP or type 2 to select FLASH Download FTP 9 ...

Page 266: ...ware FLASH file and if using an FTP server the username and password for the FTP server You will also need to make sure that the file is in the appropriate folder To upgrade the Remote Console Switch firmware 1 Press Print Screen The Main dialog box displays 2 Click Commands Display Versions The Versions dialog box displays 3 Click Upgrade The Download dialog box is displayed Figure E 1 Download D...

Page 267: ...ry mode To recover from a failed Flash upgrade 1 Download the latest Flash firmware 2 Save the Flash upgrade file to the appropriate directory on the TFTP server 3 Set up the TFTP server with the server IP address 10 0 0 3 4 Rename the downloaded file CMN xxxx fl where xxxx is the number on the agency label on the underside of the Remote Console Switch and place it into the TFTP root directory of ...

Page 268: ...anually Figure E 2 SIP Status Dialog Box 3 Click one or more types of modules to upgrade Click Upgrade 4 The SIP Upgrade dialog box displays Click OK to initiate the upgrade and return to the SIP Status dialog box To upgrade SIP module firmware individually 1 Press Print Screen The Main dialog box will appear 2 Click Commands Display Versions The Version dialog box displays Figure E 3 Version Dial...

Page 269: ...K to initiate the upgrade and return to the Status dialog box NOTE During an upgrade the SIP status indicator in the Main dialog box is yellow The SIP module is unavailable while an upgrade is in progress When an upgrade is initiated any current connection to the server via the SIP module is terminated NOTE If you wish to return a SIP to its factory settings click SIP in the Version dialog box The...

Page 270: ...tors RJ 45 Sync Types Separate horizontal and vertical Plug and Play DDC2B Video Resolution Analog Port Maximum 1024 x 768 75 Hz Network Configuration Port Number 1 Type Serial RS 232 Connector DB9 Female Analog Port Sets Number 1 Type PS 2 USB VGA and ACI Connectors PS 2 miniDIN 15 pin D RJ 45 Dimension Dimensions H x W x D 4 45 x 43 18 x 27 94 cm 1U form factor 1 75 x 17 00 x 11 00 in Weight 3 6...

Page 271: ...g Humidity 20 to 80 noncondensing operating 5 to 95 noncondensing nonoperating Safety and EMC Approvals and Markings UL cUL CE EU N Nemko GOST C Tick NOM NYCE MIC BCC SASO TUV GS IRAM FCC ICES VCCI SoNCAP SABS Bellis FIS Kvalitet Koncar CKT INSM Ukrtest STZ Table F 2 2321DS Remote Console Switch Product Specifications Remote Console Switch Product Specifications Server Ports Number 32 Types Dell P...

Page 272: ...U form factor 1 72 x 17 00 x 14 025 in Weight 10 lbs 4 5 kg without cables Heat Dissipation 45 0 BTU hr Airflow 8 cfm Power Consumption 13 2 W AC input power 40 W maximum AC input voltage rating 100 to 240 VAC Autosensing AC input current rating 1 25 A AC input cable 18 AWG three wire cable with a three lead IEC 320 receptacle on the power supply end and a country or region dependent plug on the p...

Page 273: ...midity 20 to 80 noncondensing operating 5 to 95 noncondensing nonoperating Safety and EMC Approvals and Markings UL cUL CE EU N Nemko GOST C Tick NOM NYCE MIC BCC SASO TUV GS IRAM FCC ICES VCCI SoNCAP SABS Bellis FIS Kvalitet Koncar CKT INSM Ukrtest STZ Table F 2 2321DS Remote Console Switch Product Specifications Remote Console Switch Product Specifications ...

Page 274: ...product If an issue should develop follow the steps below for the fastest possible service To resolve an issue 1 Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined 2 Check our web site at dell com support to search the knowledge base or use the on line service request 3 Call the Dell Technical Support location nearest you ...

Page 275: ...ell Schema Extensions 202 frequently asked questions 209 installing 181 logging in to the remote console switch with 208 structure of 177 Address Range page 73 Address Resolution Protocol See ARP AMP accessing 171 migrating switches to the on board web interface with 173 Appliance Management Panel See AMP ARI 1 5 25 30 36 ARP 24 Avocent IQ module 1 7 10 70 72 Avocent switch 68 B Broadcasting 58 Br...

Page 276: ... AD object overview 197 comparing standard schema with 180 using Dell Association Objects syntax 205 Dell Schema Extensions adding remote console switch users and privileges with 204 configuring AD with 202 DirectDraw using the Viewer 117 Display behavior 42 DNS settings 182 DSView 3 software 2 E EID 1 2 Encryption using the on board web interface 142 using virtual media 135 Enterprise Traps 231 E...

Page 277: ...interface 154 LDAP authentication parameters 184 overview 6 177 SSL certificates 187 M Macros 122 Manage Remote Console Switch task button launching the AMP 171 logging into a Remote Console Switch 76 Management Information Bases See MIBs MIBs 217 Mouse acceleration 8 24 shortcuts 213 using the Viewer adjusting 115 improving performance 116 minimizing trailing 116 reducing cursor flickering 117 se...

Page 278: ...verride admin account 182 P PEM 11 30 Port Expansion Module See PEM Power indicator 17 Preemption using OSCAR 55 using the on board web interface 143 using the Viewer 125 Privileges 204 Product list 71 R Rack mounting 11 Reboot system using the on board web interface 164 Registry 212 Remote Console Switch accessing 75 adding 68 basic configuration 16 changing properties 78 85 discovering 73 featur...

Page 279: ...ing to 39 viewing the status of 37 viewing selecting 36 using the on board web interface accessing 105 using the Remote Console Switch Software accessing 103 using the Viewer interacting with 106 scanning 117 Set Position flag 47 SIP connecting to 24 overview 1 viewing using the on board web interface 154 Sites 94 SNMP enterprise Traps 231 MIBs 217 traps 150 217 using the on board web interface co...

Page 280: ...rface 150 U User accounts using OSCAR setting the password 44 using the on board web interface adding modifying 145 changing password 147 controlling status 162 deleting 147 locking unlocking 147 setting up 143 V Version information viewing using OSCAR 53 viewing using the on board web interface 155 Video adjusting using the Viewer 112 overview 4 Video Optimization 24 Video Session Viewer See View...

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