Getting Help
187
Getting Help
Obtaining Assistance
CAUTION:
If you need to remove the computer cover, first disconnect the
computer power and modem cables from all electrical outlets.
If you experience a problem with your computer, you can complete the
following steps to diagnose and troubleshoot the problem:
1
See "Troubleshooting" on page 107 for information and procedures that
pertain to the problem your computer is experiencing.
2
See "Dell Diagnostics" on page 107 for procedures on how to run Dell
Diagnostics.
3
Fill out the "Diagnostics Checklist" on page 191.
4
Use Dell's extensive suite of online services available at Dell Support
(
support.dell.com
) for help with installation and troubleshooting
procedures. See "Online Services" on page 188 for a more extensive list of
Dell Support online.
5
If the preceding steps have not resolved the problem, see "Contacting
Dell" on page 192.
NOTE:
Call Dell Support from a telephone near or at the computer so that the
support staff can assist you with any necessary procedures.
NOTE:
Dell's Express Service Code system may not be available in all countries.
When prompted by Dell's automated telephone system, enter your Express
Service Code to route the call directly to the proper support personnel. If you
do not have an Express Service Code, open the
Dell Accessories
folder,
double-click the
Express Service Code
icon, and follow the directions.
For instructions on using the Dell Support, see "Technical Support and
Customer Service" on page 188.
NOTE:
Some of the following services are not always available in all locations
outside the continental U.S. Call your local Dell representative for information on
availability.
Summary of Contents for Inspiron 1520
Page 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell Inspiron 1520 Owner s Manual Model PP22L ...
Page 14: ...14 Contents ...
Page 20: ...20 Finding Information ...
Page 34: ...34 About Your Computer ...
Page 46: ...46 Using the Display ...
Page 52: ...52 Using the Keyboard and Touchpad ...
Page 86: ...86 Using Multimedia ...
Page 90: ...90 Using ExpressCards ...
Page 106: ...106 Securing Your Computer ...
Page 152: ...152 Troubleshooting ...
Page 184: ...184 Dell QuickSet Features ...
Page 202: ...202 Specifications ...
Page 228: ...228 Glossary ...