Dell Inspiron 1520, Owner'S Manual

Page: 140 / 236

140
Troubleshooting
Identifying Drivers
If you experience a problem with any device, identify whether the driver is the
source of your problem and, if necessary, update the driver.
Windows XP
1
Click Start
→
Control Panel .
2
Under Pick a Category , click Performance and Maintenance , and click System .
3
In the System Properties window, click the Hardware tab, and click
Device Manager .
Windows Vista
1
Click the Windows Vista start button , and right-click Computer .
2
Click Properties
→
Device Manager .
NOTE:
The User Account Control window may appear. If you are an
administrator on the computer, click
Continue
; otherwise, contact your
administrator to continue.
NOTE:
Scroll down the list of devices and check for an exclamation point (a circle
with a [
!]
) next to the device name . If an exclamation point is next to the device
name, you may need to reinstall the driver or install a new driver (see "Reinstalling
Drivers and Utilities" on page 140).
Reinstalling Drivers and Utilities
NOTICE:
The Dell Support website at support.dell.com and your
Drivers and
Utilities
media provide approved drivers for Dell computers. If you install drivers
obtained from other sources, your computer might not work correctly.
Using Windows Device Driver Rollback
If a problem occurs on your computer after you install or update a driver, use
Windows Device Driver Rollback to replace the driver with the previously
installed version.
Windows XP
1
Click Start
→
My Computer
→
Properties
→
Hardware
→
Device Manager .
2
Right-click the device for which the new driver was installed and click Properties .
3
Click the Drivers tab
→
Roll Back Driver .