Curl or wave
• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperatures and humidity
can cause paper curl. See
"Paper Specifications"
.
• Turn over the stack of paper in the paper tray. Also try rotating the paper
180
°
in the paper tray.
Wrinkles or creases
• Ensure that the paper is loaded properly.
• Check the paper type and quality. See
"Paper Specifications"
.
• Turn over the stack of paper in the paper tray. Also try rotating the paper
180
°
in the paper tray.
Back of printouts are
dirty
• Check for leaks in the toner. Clean the inside of the printer. See
"Cleaning
the Interior"
.
• The transfer roller may be dirty. See
"Cleaning the Interior"
.
Black pages
• The toner cartridge may not be installed properly. Remove the cartridge
and reinsert.
• The toner cartridge may be defective and need replacing. Install a new
toner cartridge. See
"Replacing the Toner Cartridge"
.
• The printer may require repair. Contact a service representative.
Loose toner
• Clean the inside of the printer. See
"Cleaning the Interior"
.
• Check the paper type and quality. See
"Paper Specifications"
.
• Install a new toner cartridge. See
"Replacing the Toner Cartridge"
.
• If the problem persists, the printer may require repair. Contact a service
representative.
Character Voids
Character voids are white areas where they should be solid black:
•
If you are using transparencies,
try another type of transparency. Because
of the composition of the transparency, some character voids are normal.
• You may be printing on the wrong surface of the paper. Turn over the stack
of paper in the paper tray.
• The paper may not meet paper specifications. See
"Paper Specifications"
.
