The file may have blank pages.
Check the file to ensure that it does not
contain blank pages.
Some parts, such as the controller
or the board, may be defective.
Contact a service representative.
When you are using
Window 98, the
illustrations print
incorrectly in Adobe
Illustrator.
The setting in the software
application is wrong.
Print the document by selecting
Download
as Bit Image
in the
Advanced Options
window of
Graphics
properties.
Solving Print Quality Problems
Print Quality Checklist
Print quality problems can be resolved by following the checklist below.
Redistribute toner in the toner cartridge (see
"Redistributing Toner"
).
Clean the inside of the printer (see
"Cleaning the Interior"
).
Adjust the print resolution from the printer properties window (see
"Graphics Tab"
).
Ensure that the Toner Save mode is off (see
"Graphics Tab"
).
Clear general printing problems (see
"Solving General Printing Problems"
).
Install a new toner cartridge and check print quality (see
"Replacing the Toner Cartridge"
).
Printing Quality Problems
The inside of the printer may be dirty or improper paper loading may reduce print quality. See the
table below to clear the problem.
Condition
Suggested Solutions
Light or faded print
If a vertical white streak or faded area appears on the page:
• The toner supply is low. You may be able to temporarily extend the life of
the toner cartridge. See
"Redistributing Toner"
.
If this does not improve
print quality,
install a new toner cartridge.
