Dell Dimension E520, Owner'S Manual

Page: 52 / 162

52
Troubleshooting Tools
Identifying Drivers
If you experience a problem with any device, identify whether the driver is the source of your problem
and, if necessary, update the driver.
Windows XP
1
Click the Start button and click Control Panel .
2
Under Pick a Category , click Performance and Maintenance .
3
Click System .
4
In the System Properties window, click the Hardware tab.
5
Click Device Manager .
6
Scroll down the list to see if any device has an exclamation point (a yellow circle with a [ ! ]) on the
device icon.
If an exclamation point is next to the device name, you may need to reinstall the driver or install a new
driver.
Reinstalling Drivers
NOTICE:
The Dell Support website at support.dell.com provides approved drivers for Dell™ computers. If you
install drivers obtained from other sources, your computer might not work correctly.
Using Windows XP Device Driver Rollback
If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver
Rollback to replace the driver with the previously installed version.
1
Click the Start button and click Control Panel .
2
Under Pick a Category , click Performance and Maintenance .
3
Click System .
4
In the System Properties window, click the Hardware tab.
5
Click Device Manager .
6
Right-click the device for which the new driver was installed and click Properties .
7
Click the Drivers tab.
8
Click Roll Back Driver .
If Device Driver Rollback does not resolve the problem, then use System Restore to return your
computer to the operating state that existed before you installed the new driver (see "Using Microsoft
Windows XP System Restore" on page 54).