Dell Dimension E520, Owner'S Manual

Page: 33 / 162

Solving Problems
33
Problems writing to a CD/DVD-RW drive
Hard drive problems
E-Mail, Modem, and Internet Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide .
NOTE:
Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to
a digital telephone network.
C LOSE OTHER PROGRAMS — The CD/DVD-RW drive must receive a steady stream of data when
writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the
CD/DVD-RW.
T URN OFF S TANDBY MODE IN W INDOWS BEFORE WRITING TO A C D / D V D - R W DISC — Search for
the keyword standby in Windows Help.
R UN C HECK D ISK —
1
Click the Start button and click My Computer .
2
Right-click Local Disk C: .
3
Click Properties .
4
Click the Tools tab.
5
Under Error-checking , click Check Now .
6
Click Scan for and attempt recovery of bad sectors .
7
Click Start .
C HECK THE M ICROSOFT O UTLOOK® E XPRESS S ECURITY S ETTINGS — If you cannot open your
e-mail attachments:
1
In Outlook Express, click Tools , click Options , and then click Security .
2
Click Do not allow attachments to remove the checkmark.