Dell Dimension 8400 Series, Manual

Page: 36 / 148

36
Solving Problems
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Drive Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide .
CD and DVD drive problems
NOTE:
High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a
defect in the drive or the CD or DVD.
NOTE:
Because of different regions worldwide and different disc formats, not all DVD titles work in all
DVD drives.
E NSURE THAT M ICROSOFT® W INDOWS® RECOGNIZES THE DRIVE — Click the Start button and
click My Computer . If the floppy, CD, or DVD drive, is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
T EST THE DRIVE —
• Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.
• Insert a bootable floppy disk and restart the computer.
C
LEAN THE DRIVE OR DISK
—
See "Cleaning Your Computer" on page 121.
C
HECK THE CABLE CONNECTIONS
R
UN THE
H
ARDWARE
T
ROUBLESHOOTER
— See page 61.
R UN THE D ELL D IAGNOSTICS — See page 55.
A
DJUST THE
W
INDOWS VOLUME CONTROL
—
• Click the speaker icon in the lower-right corner of your screen.
• Ensure that the volume is turned up by clicking the slidebar and dragging it up.
• Ensure that the sound is not muted by clicking any boxes that are checked.
C HECK THE SPEAKERS AND SUBWOOFER — See "Sound and Speaker Problems" on page 47.