Dell Dimension 5100, Owner'S Manual

Page: 84 / 164

84 Solving Problems
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Drive Problems
NOTE: For information
on saving files to a floppy
disk, see the
Tell Me How
help file. To access the
help file, see page 80.
If you cannot save a file to a floppy drive
E
NSU R E T H A T
W
IN D O W S ® RE C O G NI Z E S THE D R IV E
—
Click the Start
button and click My Computer . If the drive is not listed, perform a full scan with
your antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive. Insert a bootable disk and restart
the computer. Verify that the light is blinking, indicating normal operation.
E
NSU R E T H A T T HE D I S K I S NO T W R I T E
-
P R O T E C T E D
—
You cannot save
data to a write-protected disk. See the following figure.
T
R Y A N O T HE R F L O P P Y D I S K
— Insert another disk to eliminate the
possibility that the original disk is defective.
R
E C O NN E C T T H E D R I V E
—
1
Save and close any open files, exit any open programs, and shut down the
computer.
2
Disconnect and reconnect the drive
3
Turn on the computer.
C
L E A N THE D R IV E
— See "Cleaning Your Computer" in the Tell Me How
help file for instructions. To access the help file, see page 80.
write-protected
not write-
protected
back of floppy disk