Dell Dimension 5100 Owner'S Manual Download Page 143

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Appendix

143

U.S.A. (Austin, Texas)

International Access Code:

011

Country Code:

Automated Order-Status Service

toll-free: 1-800-433-9014

AutoTech (portable and desktop computers)

toll-free: 1-800-247-9362

Consumer

(Home and Home Office)

Technical Support

toll-free: 1-800-624-9896

Customer Service

toll-free: 1-800-624-9897

DellNet™ Service and Support

toll-free: 1-877-Dellnet

(1-877-335-5638)

Employee Purchase Program (EPP) Customers

toll-free: 1-800-695-8133

Financial Services website:

www.dellfinancialservices.com

Financial Services (lease/loans)

toll-free: 1-877-577-3355

Financial Services (Dell Preferred Accounts [DPA])

toll-free: 1-800-283-2210

Business

Customer Service and Technical Support

toll-free: 1-800-822-8965

Employee Purchase Program (EPP) Customers

toll-free: 1-800-695-8133

Projectors Technical Support

toll-free: 1-877-459-7298

Public

(government, education, and healthcare)

Customer Service and Technical Support

toll-free: 1-800-456-3355

Employee Purchase Program (EPP) Customers

toll-free: 1-800-234-1490

Dell Sales

toll-free: 1-800-289-3355

or toll-free: 1-800-879-3355

Dell Outlet Store (Dell refurbished computers)

toll-free: 1-888-798-7561

Software and Peripherals Sales

toll-free: 1-800-671-3355

Spare Parts Sales

toll-free: 1-800-357-3355

Extended Service and Warranty Sales

toll-free: 1-800-247-4618

Fax

toll-free: 1-800-727-8320

Dell Services for the Deaf, Hard-of-Hearing, or

Speech-Impaired

toll-free: 1-877-DELLTTY

(1-877-335-5889)

U.S. Virgin Islands

General Support

1-877-673-3355

Venezuela

General Support

8001-3605

Country (City)
International Access Code

Country Code
City Code

Department Name or Service Area,

Website and E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

Summary of Contents for Dimension 5100

Page 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell Inspiron 1100 Owner s Manual ...

Page 2: ...poration All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden Trademarks used in this text Dell the DELL logo AccessDirect Inspiron AccessDirect Dell Precision Dimension OptiPlex Latitude Dell TrueMobile and Dellnet are trademarks of Dell Computer Corporation Intel Pentium and Celeron are registered trademarks o...

Page 3: ...er 15 Ergonomic Computing Habits 16 When Working Inside Your Computer 16 Protecting Against Electrostatic Discharge 17 Battery Disposal 17 1 A Tour of Your Computer Front View 20 Left Side View 23 Right Side View 24 Back View 26 Bottom View 28 2 Setting Up Your Computer Dell QuickSet Features 32 Clicking the QuickSet Icon 32 Double Clicking the QuickSet Icon 32 ...

Page 4: ...Printer 37 Printer Cable 38 Connecting a USB Printer 38 Printer Problems 38 Power Protection Devices 39 Surge Protectors 39 Line Conditioners 40 Uninterruptible Power Supplies 40 Turning Off Your Computer 40 3 Using a Battery Battery Performance 42 Checking the Battery Charge 43 Power Meter 43 Low Battery Warning 43 Charging the Battery 44 Removing a Battery 44 Installing a Battery 45 Storing a Ba...

Page 5: ...ows Logo Key Functions 50 Touch Pad 51 Customizing the Touch Pad 52 Touch Pad or Mouse Problems 52 External Keyboard Problems 53 Unexpected Characters 53 5 Using CDs DVDs and Other Multimedia Using CDs and DVDs 56 CD or DVD Problems 56 If you cannot play a CD CD RW or DVD 56 If you cannot eject the CD CD RW or DVD drive tray 56 If you hear an unfamiliar scraping or grinding sound 56 If the CD RW d...

Page 6: ...67 Connecting to Wireless Local Area Networks 67 Determining Your Network Type 68 Connecting to a Network in Windows XP 68 Finalizing Your Network Connection Security Settings 71 7 Solving Problems Finding Solutions 78 Accessing Help 80 Error Messages 80 Video and Display Problems 81 If the display is blank 81 If the display is difficult to read 82 If only part of the display is readable 83 Scanne...

Page 7: ...89 Reinstalling Drivers 89 Manually Reinstalling Drivers for Windows XP 91 Resolving Software and Hardware Incompatibilities 92 Using System Restore 93 Creating a Restore Point 93 Restoring the Computer to an Earlier Operating State 93 Undoing the Last System Restore 94 Reinstalling Microsoft Windows XP 95 Before You Reinstall 95 Reinstalling Windows XP 95 8 Adding and Replacing Parts Before You A...

Page 8: ...S Only 125 Definition of Dell Installed Software and Peripherals 125 Definition of Third Party Software and Peripherals 126 Contacting Dell 126 Regulatory Notices 144 NOM Information Mexico Only 145 Limited Warranties and Return Policy 147 Limited Warranty for the Dell Branded Hardware Products U S Only 147 Total Satisfaction Return Policy U S Only 150 Limited Warranty Terms for Dell Branded Hardw...

Page 9: ...Contents 9 Intel Warranty Statement for Pentium and Celeron Processors Only U S and Canada Only 157 Index 159 ...

Page 10: ...10 Contents ...

Page 11: ...ay from radiators and heat sources Also do not block cooling vents Avoid placing loose papers underneath your computer do not place your computer in a closed in wall unit or on a bed sofa or rug Place the AC adapter in a ventilated area such as a desk top or on the floor when you use it to run the computer or to charge the battery Do not cover the AC adapter with papers or other items that will re...

Page 12: ... clean your computer disconnect the computer from the electrical outlet Clean your computer with a soft cloth dampened with water Do not use liquid or aerosol cleaners which may contain flammable substances Power Use only the Dell provided AC adapter approved for use with this computer Use of another AC adapter may cause a fire or explosion Before you connect the computer to an electrical outlet c...

Page 13: ...e extremely high temperatures and may result in damage to the battery pack or cause fire or burns The battery poses a burn hazard if you handle it improperly Do not disassemble it Handle a damaged or leaking battery pack with extreme care If the battery is damaged electrolyte may leak from the cells and may cause personal injury Keep the battery away from children Do not store or leave your comput...

Page 14: ...e takeoff and landing Some airlines may further define the critical flight phase as any time the aircraft is below 3050 m 10 000 ft Please follow the airline s specific instructions as to when the use of a PED is allowed EMC Instructions Use shielded signal cables to ensure that you maintain the appropriate EMC classification for the intended environment For parallel printers a cable is available ...

Page 15: ...ive from environmental hazards such as dirt dust food liquids temperature extremes and overexposure to sunlight When you move your computer between environments with very different temperature and or humidity ranges condensation may form on or within the computer To avoid damaging the computer allow sufficient time for the moisture to evaporate before using the computer NOTICE When taking the comp...

Page 16: ... the Tell Me How help file when setting up and using your computer To access the help file see page 80 This portable computer is not designed for continuous operation as office equipment For extended use in an office it is recommended that you connect an external keyboard When Working Inside Your Computer Before removing or installing memory modules Mini PCI cards modems keyboards or CD or DVD dri...

Page 17: ... sensitive component from its shipping carton do not remove the component from the antistatic packing material until you are ready to install the component Just before unwrapping the antistatic packaging be sure to discharge static electricity from your body When transporting a sensitive component first place it in an antistatic container or packaging Handle all sensitive components in a static sa...

Page 18: ...18 When Using Your Computer w w w d e l l c o m s u p p o r t d e l l c o m ...

Page 19: ...1 S E C T IO N 1 A Tour of Your Computer Front View Left Side View Right Side View Back View Bottom View ...

Page 20: ...he display closed DISPLAY For more information about your display see Using the Display in the Tell Me How help file To access the help file see page 80 display latch display speaker keyboard status lights keyboard device status lights touch pad speaker touch pad buttons power button Dell AccessDirect button ...

Page 21: ...s well as the Microsoft Windows logo key For information on supported keyboard shortcuts see page 49 SPEAKERS To adjust the volume of the integrated speakers press the volume control keyboard shortcuts For more information see page 50 Turns on when the numeric keypad is enabled Turns on when Caps Lock is enabled Turns on when the scroll lock function is enabled 9 A ...

Page 22: ... orange The battery charge is low Solid orange The battery charge is critically low TOUCH PAD BUTTONS Touch pad buttons provide the functionality of a mouse See page 51 for more information TOUCH PAD The touch pad and touch pad buttons provide the functionality of a mouse See page 51 for more information Turns on when you turn on the computer Blinks or turns off in power management mode Turns on w...

Page 23: ...e computer stops responding press and hold the power button until the computer turns off completely which may take several seconds DELL ACCESSDIRECT BUTTON Press this button to launch a frequently used program such as support and educational tools You can reprogram the button to launch a program of your choice For more information see page 48 Left Side View PC CARD SLOT Supports one PC Card such a...

Page 24: ...CD RW drive or CD RW DVD combo drive Right Side View BATTERY BATTER Y BAY When a battery is installed you can use the computer without connecting the computer to an electrical outlet See page 41 Attach headphones or speakers to the connector Attach a microphone to the connector battery battery bay modem connector air vents security cable slot ...

Page 25: ...in the air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire SECURITY CABLE SLOT Lets you attach a commercially available antitheft device to the computer For more information see the instructions included with the device NOTICE Before you buy an antitheft device ensure that i...

Page 26: ... does not indicate a problem with the fan or the computer CAUTION Do not block push objects into or allow dust to accumulate in the air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire AC ADAPTER CONNECTOR Attach an AC adapter to the computer USB connectors 2 S video TV out c...

Page 27: ...pter in a ventilated area such as a desk top or on the floor when you use it to run the computer or to charge the battery Do not cover the AC adapter with papers or other items that will reduce cooling also do not use the AC adapter inside a carrying case NOTICE When you disconnect the AC adapter cable from the computer grasp the connector not the cable itself and pull firmly but gently to avoid d...

Page 28: ...MODEM MINI PCI CARD COVER Covers the compartment that contains the modem and Mini PCI card See page 103 Connects the computer to a network The lights next to the connector indicate activity for both wired and wireless network communications For information on using the network adapter see the online network adapter documentation supplied with your computer memory module cover battery latch release...

Page 29: ...an noise is normal and does not indicate a problem with the fan or the computer CAUTION Do not block push objects into or allow dust to accumulate in the air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire BATTER Y LATCH RELEASE Releases the battery See page 44 for instructi...

Page 30: ...30 A Tour of Your Computer w w w d e l l c o m s u p p o r t d e l l c o m ...

Page 31: ...ter Dell QuickSet Features Connecting to the Internet Modem and Internet Connection Problems E Mail Problems Transferring Information to a New Computer Setting Up a Printer Printer Problems Power Protection Devices Turning Off Your Computer ...

Page 32: ...scheme that you set in the Power Management Wizard Turn presentation mode on or off Double Clicking the QuickSet Icon Double click the icon to adjust power management settings using the Power Management Wizard Right Clicking the QuickSet Icon Right click the icon to perform the following tasks Enable or disable the Brightness Meter on the screen Enable or disable the Volume Meter on the screen Tur...

Page 33: ...ed Internet access through your local cable TV line If you are using a dial up connection connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection If you are using a DSL or cable modem connection contact your ISP for setup instructions Setting Up Your Internet Connection To set up an AOL or MSN connection 1 Save and ...

Page 34: ...n Problems If you cannot connect to the Internet but have successfully connected in the past the ISP might have a service outage Contact your ISP to check the service status or try connecting again later Modem and Internet Connection Problems NOTICE Connect the modem to an analog telephone wall jack only Connecting the modem to a digital telephone network damages the modem NOTICE Modem and network...

Page 35: ...perties 1 Click the Start button and click Control Panel 2 Click Printers and Other Hardware click Phone and Modem Options click the Dialing Rules tab and then click Edit 3 In the Edit Location window ensure that To disable call waiting dial is checked and then select the proper code as listed in your telephone directory 4 Click Apply and click OK 5 Close the Phone and Modems Options window 6 Clos...

Page 36: ... All Programs Accessories System Tools and then click Files and Settings Transfer Wizard 2 When the Files and Settings Transfer Wizard welcome screen appears click Next 3 On the Which computer is this screen click New Computer and click Next 4 On the Do you have a Windows XP CD screen click I will use the wizard from the Windows XP CD and click Next 5 When the Now go to your old computer screen ap...

Page 37: ... are the files and settings screen select the method you chose for transferring your settings and files and click Next The wizard reads the collected files and settings and applies them to your new computer When all of the settings and files have been applied the Finished screen appears 3 Click Finished and restart the new computer Setting Up a Printer NOTICE Complete the operating system setup be...

Page 38: ... is turned on 1 Complete the operating system setup if you have not already done so 2 Install the printer driver if necessary See the documentation that came with your printer 3 Attach the USB printer cable to the USB connectors on the computer and the printer The USB connectors fit only one way Printer Problems CHECK THE PRINTER CABLE CONNECTIONS Ensure that the printer cable is properly connecte...

Page 39: ...UPS Surge Protectors Surge protectors and power strips equipped with surge protection help to prevent damage to your computer from voltage spikes that can occur during electrical storms or following power interruptions The level of protection is usually commensurate with the cost of the surge protector Some surge protector manufacturers include warranty coverage for certain types of damage Careful...

Page 40: ... provides surge protection A UPS protects against power fluctuations and interruptions UPS devices contain a battery that provides temporary power to connected devices when AC power is interrupted The battery charges while AC power is available See the UPS manufacturer documentation for information on battery operating time and to ensure that the device is approved by Underwriters Laboratories UL ...

Page 41: ...3 S E C T IO N 3 Using a Battery Battery Performance Checking the Battery Charge Charging the Battery Removing a Battery Installing a Battery Storing a Battery Battery and Power Problems ...

Page 42: ...ms such as 3D games and engineering programs Running the computer in maximum performance mode See Power Management in the Tell Me How help file for more information To access the help file see page 80 You can set power management options to alert you when the battery charge is low CAUTION Using an incompatible battery may increase the risk of fire or explosion Replace the battery only with a compa...

Page 43: ...in the Tell Me How help file To access the help file see page 80 If the computer is connected to an electrical outlet a icon appears Low Battery Warning NOTICE To avoid losing or corrupting data save your work immediately after a low battery warning Then connect the computer to an electrical outlet If the battery runs completely out of power hibernate mode begins automatically A pop up window warn...

Page 44: ...sed in your computer or being in a hot environment the battery may not charge when you connect the computer to an electrical outlet The battery is too hot to start charging if the light flashes alternately green and orange Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature Then connect the computer to an electrical outlet to contin...

Page 45: ...mode To access the help file see page 80 CHECK THE POWER LIGHT When the power light is lit or blinking the computer has power If the power light is blinking the computer is in standby mode press the power button to exit standby mode If the light is off press the power button to turn on the computer or exit a power management mode If the computer does not turn on press and hold the power button for...

Page 46: ... THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET Bypass power protection devices power strips and the extension cable to verify that the computer turns on ELIMINATE POSSIBLE INTER FERENCE Turn off nearby fans fluorescent lights halogen lamps or other appliances ADJUST THE POWER PROPERTIES See the Tell Me How help file or search for the keyword standby in the Help and Support Center To access help se...

Page 47: ...4 S E C T IO N 4 Using the Keyboard and Touch Pad Dell AccessDirect Button Numeric Keypad Keyboard Shortcuts Touch Pad Touch Pad or Mouse Problems External Keyboard Problems Unexpected Characters ...

Page 48: ...information on using the button 1 Click the Start button Control Panel Printers and Other Hardware Keyboard icon 2 Click the AccessDirect tab 3 Click the Help button and follow the instructions on the screen Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard Each key on the keypad has multiple functions The keypad numbers and symbols are marked in blue on t...

Page 49: ...ck Switches the video image to the next display option The options include the integrated display an external monitor and both displays simultaneously NOTE If you are playing a DVD or watching a streaming video is disabled NOTE If the computer is connected to a television you must enable the television through the Windows display settings see page 66 Increases brightness on the integrated display ...

Page 50: ...Me How help file for more information To access the help file see page 80 Increases the volume of the integrated speakers and external speakers if attached Decreases the volume of the integrated speakers and external speakers if attached Enables and disables the integrated speakers and external speakers if attached Minimizes all open windows Maximizes all windows Runs Windows Explorer Opens the Ru...

Page 51: ... move the cursor lightly slide your finger over the touch pad To select an object lightly tap once on the surface of the touch pad or use your thumb to press the left touch pad button To select and move or drag an object position the cursor on the object and tap down up down on the touch pad On the second down motion leave your finger on the touch pad and move the selected object by sliding your f...

Page 52: ... click OK again to exit the Mouse Properties window Touch Pad or Mouse Problems CHECK THE TOUCH PAD SETTINGS 1 Click the Start button click Control Panel and then click Printers and Other Hardware 2 Click Mouse 3 Try adjusting the settings CHECK THE MOUSE CABLE Shut down the computer see page 40 Disconnect the mouse cable and check it for damage Firmly reconnect the cable If you are using a mouse ...

Page 53: ...ccessories and click Notepad 4 Type some characters on the external keyboard and verify that they appear on the display If you cannot verify these steps you may have a defective external keyboard TO VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD CHECK THE INTEGRATED KEYBOARD 1 Shut down the computer see page 40 2 Disconnect the external keyboard 3 Turn on the computer 4 From the Windows des...

Page 54: ...54 Using the Keyboard and Touch Pad w w w d e l l c o m s u p p o r t d e l l c o m ...

Page 55: ...5 S E C T IO N 5 Using CDs DVDs and Other Multimedia Using CDs and DVDs CD or DVD Problems Sound and Speaker Problems Connecting a Television to the Computer ...

Page 56: ... Verify that the light is blinking indicating normal operation TRY ANOTHER DISC Insert another disc to eliminate the possibility that the original disc is defective ENSURE THAT THE CD IS SNAPPED TO THE SPINDLE ON THE CD DRIVE TRAY ADJUST THE WINDOWS VOLUME CONTROL Double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not mu...

Page 57: ... page 89 If you have a problem with external speakers NOTE The volume control in some MP3 players overrides the Windows volume setting If you have been listening to MP3 songs make sure that you did not turn the player volume down or off CHECK THE SPEAKER CABLE CONNECTIONS See the setup diagram supplied with the speakers TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by tes...

Page 58: ...ing your computer to a television are not included with your computer Cables may be purchased at most consumer electronics stores S video for a television with S video input Composite video for a television with only a composite video input also uses the composite TV out adapter cable The audio connector on the side of the computer enables you to connect the computer to your television or audio de...

Page 59: ...ection Before you begin ensure that you have the following cables 1 Turn off the computer and the television and or audio device you want to connect 2 Plug one end of the S video cable into the S video connector on the computer S video cable audio cable ...

Page 60: ...headphone connector on your computer 5 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your television or other audio device 6 Turn on the television turn on any audio device you connected and then turn on the computer 7 See Enabling the Display Settings for a Television on page 63 to ensure that the computer recognizes and works properly with the...

Page 61: ... has a composite video input only use a composite TV out adapter cable 1 Turn off the computer and the television and or audio device you want to connect 2 Connect the composite TV out adapter cable to the S video TV out connector on the computer composite TV out adapter cable composite video cable audio cable ...

Page 62: ...video connector on the composite TV out adapter cable 4 Plug the other end of the composite video cable into the composite video connector on the television 5 Plug the single connector end of the audio cable into the headphone connector on the computer S video TV out connector composite video connector composite TV out adapter cable S video connector ...

Page 63: ...ttings for a Television NOTE Ensure that you properly connect the television before you enable the display settings 1 Click the Start button and click Control Panel 2 Click Appearance and Themes and click Display 3 Click the Settings tab and click Advanced 4 Click the Intel Graphics tab and click Graphics Properties 5 Click the TV icon and click Apply 6 Click Yes to keep the new settings and click...

Page 64: ...64 Using CDs DVDs and Other Multimedia w w w d e l l c o m s u p p o r t d e l l c o m ...

Page 65: ...6 S E C T IO N 6 Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup Wizard Network Problems Connecting to Wireless Local Area Networks ...

Page 66: ... gently pull it to ensure that it is secure 2 Connect the other end of the network cable to a network connection device such as a network wall jack NOTE Do not use a network cable with a telephone wall jack Network Setup Wizard The Microsoft Windows XP operating system provides a Network Setup Wizard to guide you through the process of sharing files printers or an Internet connection between compu...

Page 67: ...is active If the status light is not green try replacing the network cable Amber indicates that the network adapter driver is loaded and the adapter is detecting activity RESTART THE COMPUTER Try to log on to the network again CONTACT YOUR NETWORK ADMINISTRATOR Verify that your network settings are correct and that the network is functioning Connecting to Wireless Local Area Networks NOTE These ne...

Page 68: ...Connecting to a Network in Windows XP Your wireless network card requires proper software and drivers in order to connect to a network This software is pre installed from the factory If the software is removed or corrupted follow the instructions listed in the User s Guide for your wireless card The User s Guide is located on your Drivers Utilities and Applications CD that came with your computer ...

Page 69: ...s in the left hand pane click Change settings of this connection The Wireless Network Connection Properties window appears 5 Select the Wireless Networks tab NOTE The names of wireless networks that your computer can see are listed in the Available Networks area ...

Page 70: ...reless network properties window appears 7 Enter the name of your network in the Network name SSID field 8 If you are connecting to an ad hoc network which does not use any routers or access points click the check box labeled This is a computer to computer ad hoc network wireless access points are not used ...

Page 71: ...rity Settings To finalize your connection you must change your wireless security settings to match the wireless network to which you are trying to connect Choose one of the following connection options based on the security settings for your network Connecting to a Network with no Security Related Requirements Common for home and small office networks ...

Page 72: ...5 Click OK Your network setup is complete Connecting to a Network With Wi Fi Protected Access WPA Security Requirements The following instructions are basic steps for connecting to a WPA network If your network requires a user name password or domain settings consult the setup instructions in the User s Guide for your wireless network card NOTE WPA protocols require that you know the Network Authe...

Page 73: ...strator 5 If your wireless network requires a key enter it in the Network key field NOTE Your computer may take up to a minute to attach to the network 6 Click OK Your network setup is complete Connecting to a Network With Wired Equivalent Protocol WEP Security Requirements 1 In the Preferred networks section click the name of your wireless network ...

Page 74: ...f Dell wireless software may not contain the drop down menus If you are using an earlier version select the check box labeled Data encryption WEP enabled and go to step 5 4 From the Data encryption drop down menu select WEP 5 If the wireless network does not require a network key for example password go to step 8 6 Deselect the check box labeled The key is provided for me automatically ...

Page 75: ...the WEP network key provided by your network administrator in the Network key field 8 Enter this key again in the Confirm network key field NOTE Your computer may take up to a minute to attach to the network 9 Click OK Your network setup is complete ...

Page 76: ...76 Setting Up a Home and Office Network w w w d e l l c o m s u p p o r t d e l l c o m ...

Page 77: ...play Problems Scanner Problems Drive Problems PC Card Problems General Program Problems Resolving Other Technical Problems If Your Computer Gets Wet If You Drop or Damage Your Computer Drivers Resolving Software and Hardware Incompatibilities Using System Restore Reinstalling Microsoft Windows XP ...

Page 78: ...ce documentation or contact the manufacturer Sometimes it s difficult to figure out where to go for answers Use this chart to quickly find the answers to your questions See page 45 See page 80 Get technical assistance from Dell See page 126 Press the power button to exit standby mode See the Tell Me How help file for more information on standby mode ...

Page 79: ...Solving Problems 79 See page 81 See page 57 See page 38 See page 34 See page 83 See page 67 See page 53 See page 86 See page 34 See page 80 See page 35 See page 86 See page 84 85 See page 52 See page 53 ...

Page 80: ...escribes your problem and then click the arrow icon 3 Click the topic that describes your problem 4 Follow the instructions shown on the screen THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE The file that you are trying to copy is too large to fit on the disk or the disk is too full Try copying the file to a different disk or use a larger capacity disk A FILENAME CANNOT CONTAIN ANY O...

Page 81: ...lick Add or Remove Programs 4 Select the program you want to remove 5 Click Remove or Change Remove and follow the prompts on the screen 6 See the program documentation for installation instructions X IS NOT ACCESSIBLE THE DEVICE IS NOT READY Insert a disk into the drive and try again CHECK THE LIGHT When the light is blinking the computer has power If the light is blinking the computer is in stan...

Page 82: ...d Support Center To access the help file see page 80 SWITCH THE VIDEO IMAGE If your computer is attached to an external monitor press to switch the video image to the display NOTE If you are playing a DVD or watching a streaming video is disabled NOTE If the computer is connected to a television you must enable the television through the Windows display settings see page 66 ADJUST THE BRIGHTNESS S...

Page 83: ...rn off your computer and connect an external monitor to the computer 2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls If the external monitor works the computer display or video controller may be defective Contact Dell see page 126 CHECK THE POWER CABLE CONNECTION Ensure that the scanner power cable is firmly connected to a working electrical power sou...

Page 84: ...zing the drive Insert a bootable disk and restart the computer Verify that the light is blinking indicating normal operation ENSURE THAT THE DISK IS NOT WRITE PROTECTED You cannot save data to a write protected disk See the following figure TRY ANOTHER FLOPPY DISK Insert another disk to eliminate the possibility that the original disk is defective RECONNECT THE DRIVE 1 Save and close any open file...

Page 85: ...the drive letter local disk that you want to scan for errors and then click Properties 3 Click the Tools tab 4 Under Error checking click Check Now 5 Click Start CHECK THE PC CARD Ensure that the PC Card is properly inserted into the connector ENSURE THAT THE CARD IS RECOGNIZED BY WINDOWS Double click the Safely Remove Hardware icon in the Windows taskbar Ensure that the card is listed IF YOU HAVE...

Page 86: ...cations tab and then select the program that is no longer responding 3 Click End Task REVIEW ERROR MESSAGES ON PAGE 80 Look up the message and take the appropriate action See the software documentation GO TO THE DELL SUPPORT WEBSITE Go to support dell com for help with general usage installation and troubleshooting questions See Dell Technical Support Policy U S Only on page 125 for a description ...

Page 87: ...move any installed PC Cards and put them in a safe place to dry 5 Remove the battery 6 Wipe off the battery and put it in a safe place to dry 7 Wipe off the display 8 Remove the hard drive see page 104 9 Remove the memory module s see page 100 10 Open the display and place the computer right side up across two books or similar props to let air circulate all around it Let the computer dry for at le...

Page 88: ...pen files exit any open programs and shut down the computer see page 40 2 Disconnect the AC adapter from the computer and from the electrical outlet 3 Turn off any attached external devices and disconnect them from their power sources and then from the computer 4 Remove and reinstall the battery 5 Turn on the computer NOTE See Limited Warranties and Return Policy on page 147 for information on you...

Page 89: ...ormance and Maintenance window click System 4 In the System Properties screen click the Hardware tab 5 Click Device Manager 6 In the Device Manager window scroll down the list to see if any device has an exclamation point a yellow circle with a on the device icon If an exclamation point is next to the device name you may need to reinstall the driver or install a new driver Reinstalling Drivers NOT...

Page 90: ...r operating system to the operating state it was in before you installed the new driver Using the Drivers and Utilities CD If using Device Driver Rollback or System Restore see page 93 does not resolve the problem then reinstall the driver from the Drivers and Utilities CD 1 Save and close any open files and exit any open programs 2 Insert the Drivers and Utilities CD In most cases the CD starts r...

Page 91: ...installation instructions either see the appropriate instructions in the following subsections or click Extract follow the extracting instructions and read the readme file If instructed to navigate to the driver files click the CD directory on the driver information window to display the files associated with that driver Manually Reinstalling Drivers for Windows XP 1 After extracting the driver fi...

Page 92: ...r conflicts with the other devices Conflicts are indicated by a yellow exclamation point beside the conflicting device or a red X if the device has been disabled 5 Double click any conflict to display the Properties window If an IRQ conflict exists the Device status area in the Properties window reports the cards or devices that share the device s IRQ 6 Resolve conflicts by reconfiguring the devic...

Page 93: ...driver use Device Driver Rollback see page 89 to resolve the problem If that is unsuccessful then use System Restore NOTICE Before you restore the computer to an earlier operating state save and close all open files and close all open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click the Start button point to All Programs Accessories System...

Page 94: ...er open or delete any files or programs until the system restoration is complete 1 Click the Start button point to All Programs Accessories System Tools and then click System Restore 2 Click Undo my last restoration and click Next 3 Click Next The System Restore screen appears and the computer restarts 4 After the computer restarts click OK Enabling System Restore If you reinstall Windows XP with ...

Page 95: ...other software NOTICE The Operating System CD provides options for reinstalling Windows XP The options can overwrite files and possibly affect programs installed on your hard drive Therefore do not reinstall Windows XP unless instructed to do so by a Dell technical support representative NOTICE To prevent conflicts with Windows XP disable any virus protection software installed on your computer be...

Page 96: ...rating system begins to copy files and install the devices The computer restarts multiple times Completing the GUI Setup NOTICE When the computer restarts do not press a key when the following message appears Press any key to boot from the CD 1 When the Regional and Language Options screen appears select the settings for your location and click Next 2 Enter your name and organization optional in t...

Page 97: ...e computer restarts do not press a key when the following message appears Press any key to boot from the CD 1 When the Welcome to Microsoft screen appears click Next 2 When the How will this computer connect to the Internet message appears click Skip 3 When the Ready to register with Microsoft screen appears click No not at this time and click Next When the Who will use this computer screen appear...

Page 98: ...98 Solving Problems w w w d e l l c o m s u p p o r t d e l l c o m ...

Page 99: ...8 S E C T IO N 8 Adding and Replacing Parts Before You Add or Replace Parts Memory Modem Hard Drive CD or DVD Drive Keyboard ...

Page 100: ...ttached devices 5 Remove any installed PC Cards and the battery NOTICE Handle components and cards by their edges and avoid touching pins and contacts Ground yourself by touching a metal connector on the back of the computer Continue to ground yourself periodically during this procedure Memory You can increase your computer memory by installing memory modules on the system board See page 115 for i...

Page 101: ...ranty 3 If you are replacing a memory module remove the existing module a Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up b Remove the module from the connector captive screw memory module cover securing clips memory module ...

Page 102: ...t clicks into place If you do not feel the click remove the module and reinstall it 5 Replace the cover NOTICE If the memory module cover is difficult to close remove the module and reinstall it Forcing the cover to close may damage your computer 6 Insert the battery into the battery bay or connect the AC adapter to your computer and an electrical outlet 7 Turn on the computer As the computer boot...

Page 103: ... page 100 2 Turn the computer over loosen the captive screw in the modem cover and lift the cover away from the computer 3 When you replace the modem remove the existing modem a Remove the screws securing the modem to the system board and set them aside b Pull straight up on the attached pull tab to lift the modem out of its connector on the system board and disconnect the modem cable captive scre...

Page 104: ... System CD to install the Microsoft Windows operating system You also need the Drivers and Utilities CD for your computer to install the drivers and utilities on the new hard drive CAUTION If you remove the hard drive from the computer when the drive is hot do not touch the metal housing of the hard drive NOTICE To prevent data loss shut down your computer see page 40 before removing the hard driv...

Page 105: ...ve is not in the computer store it in protective antistatic packaging See Protecting Against Electrostatic Discharge on page 17 3 Slide the hard drive out of the computer 4 Remove the new drive from its packaging Save the original packaging for storing or shipping the hard drive NOTICE Use firm and even pressure to slide the drive into place If you use excessive force you may damage the connector ...

Page 106: ...tilities for your computer see page 89 Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging Otherwise the hard drive may be damaged in transit CD or DVD Drive 1 Complete the instructions in Before You Add or Replace Parts on page 100 2 Turn the computer over loosen the captive screw in the memory module cover and lift the cover away from th...

Page 107: ...screw labeled O next to the memory module cover 4 Press the lever next to the memory module connectors in the direction of the arrow on the lever towards the drive to release the drive captive screw memory module cover screw lever CD or DVD drive ...

Page 108: ...ed in step 3 8 Replace the memory module cover and screw Keyboard 1 Complete the instructions in Before You Add or Replace Parts on page 100 2 Use a small flat blade screwdriver or plastic scribe to lift the notched right edge of the hinge cover and pry the cover loose from the hinges and bottom case 3 Lift the hinge cover up and away from the hinges and bottom case 4 Remove the four keyboard scre...

Page 109: ...nsuming to replace Be careful when removing and handling the keyboard 5 Lift the keyboard out of the bottom case and rest it on the display hinges so that the keyboard connector is exposed 6 Pull up on the keyboard connector to disconnect it from the interface connector on the system board screws 4 keyboard ...

Page 110: ...se NOTICE To avoid damage to the connector pins press the keyboard connector evenly into the interface connector on the system board and do not reverse the keyboard connector 8 Connect the keyboard connector of the replacement keyboard to the interface connector on the system board interface connector keyboard connector ...

Page 111: ...pective slots in the palm rest and lower the keyboard into the bottom case Ensure that all four securing tabs are engaged before trying to completely seat the keyboard 10 Replace the four keyboard screws 11 Replace the hinge cover interface connector keyboard connector screws 4 securing tabs 4 ...

Page 112: ...112 Adding and Replacing Parts w w w d e l l c o m s u p p o r t d e l l c o m ...

Page 113: ... N 9 Appendix Specifications Using the System Setup Program System and Battery Performance Optimization Dell Technical Support Policy U S Only Contacting Dell Regulatory Notices Limited Warranties and Return Policy ...

Page 114: ...Intel Pentium 4 processor or Intel Celeron processor L1 cache 8 KB internal L2 cache 512 KB Intel Pentium 4 128 KB Intel Celeron External bus frequency 400 MHz System Information System chip set Intel 845GL Data bus width 64 bits DRAM bus width 64 bits Microprocessor address bus width 32 bits PC Card CardBus controller TI PCI1510 PC Card connector supports one Type I or Type II card Cards supporte...

Page 115: ... speed 266 MHz Ports and Connectors Video 15 hole connector Audio microphone connector stereo headphone speakers connector USB 2 4 pin USB 2 0 compliant connector Modem RJ 11 connector Ethernet LAN RJ 45 connector optional in some countries S video TV out 7 pin mini DIN connector Communications Modem Type v 92 56K MDC Controller softmodem Interface internal AC 97 bus Network adapter 10 100 Etherne...

Page 116: ...f system memory or 64 MB with 256 MB or more of system memory LCD interface SPWG A Audio Audio type AC97 Soft Audio Audio controller Sigmatel 9750 Stereo conversion 18 bit analog to digital and digital to analog Interfaces Internal PCI bus AC 97 External microphone in connector stereo headphones speakers connector Speaker two 4 ohm speakers Internal speaker amplifier 1 0 W channel into 4 ohms Volu...

Page 117: ...l 14 1 inch 15 inch 359 16 mm 14 1 inches 382 4 mm 15 1 inches Maximum resolutions 1024 x 768 at 16 8 million colors Response time typical 20 ms rise maximum 30 ms fall maximum Refresh rate 60 Hz Operating angle 0 closed to 180 Viewing angles Horizontal 40 Vertical 10 30 Pixel pitch 0 28 x 0 28 mm Power consumption Panel with backlight typical 6 5 W Controls brightness can be controlled through ke...

Page 118: ...88 mm 2 55 inch sensor active area Height 48 88 mm 1 92 inch rectangle Battery Type 12 cell smart lithium ion 94 WHr Dimensions Depth 122 5 mm 4 8 inches Height 19 2 mm 0 76 inch Width 147 5 mm 5 8 inches Weight 0 615 kg 1 35 lb 12 cell Voltage 14 8 VDC Operating life can be significantly reduced under certain power intensive conditions See page 42 for more information on battery life Life span ap...

Page 119: ... 1 15 inches Width 58 mm 2 28 inches Depth 132 mm 5 19 inches Weight with cables 0 45 kg 1 0 lb Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Physical Height 14 1 inch display 43 7 mm 1 72 inches 15 inch display 46 5 mm 1 83 inches Width 274 mm 10 8 inches Depth 328 mm 12 9 inches Weight With CD drive 12 cell battery and 14 1 inch display 3334 g 7 35 lb With CD dr...

Page 120: ...ative humidity maximum Operating 10 to 90 noncondensing Storage 5 to 95 noncondensing Maximum vibration Operating 0 9 GRMS Storage 1 3 GRMS Maximum shock measured with the hard drive in head parked position and 2 ms half sine pulse Operating 122 G Storage 163 G Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft ...

Page 121: ...am Certain changes might make your computer work incorrectly Viewing the System Setup Screens 1 Turn on or restart your computer 2 When the DELL logo appears press immediately If you wait too long and the Windows logo appears continue to wait until you see the Windows desktop Then shut down your computer see page 40 and try again System Setup Screens NOTE For information about a specific item on a...

Page 122: ...kette Drive Modular bay HDD Internal HDD CD DVD CD RW drive During the boot routine the computer starts at the top of the list and scans each enabled device for the operating system start up files When the computer finds the files it stops searching and starts the operating system To control the boot devices select highlight a device by pressing the or key and then enable or disable the device or ...

Page 123: ... want to boot and press The computer boots to the selected device The next time you reboot the computer the previous boot order is restored System and Battery Performance Optimization System Performance Overview System performance may be reduced under specific conditions to prevent automatic system shutdown and potential data loss Conditions under which performance is reduced include PROCESSOR GET...

Page 124: ... for extended periods of time and your battery is not charging try running your system in Low Power Mode Low Power Mode can improve battery charge time and battery life Depending on system activity levels system performance may be reduced To set Low Power Mode NOTE You can also click the power meter icon on the taskbar 1 Click the Start button Control Panel Performance and Maintenance Power Option...

Page 125: ...eadyware and Custom Factory Integration2 1 Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer 2 All Dell standard components included in a Custom Factory Integration CFI project are covered by the standard Dell limited warranty for your computer However Dell also extends a parts replacemen...

Page 126: ...c web addresses for your country find the appropriate country section in the table below NOTE Toll free numbers are for use within the country for which they are listed When you need to contact Dell use the electronic addresses telephone numbers and codes provided in the following table If you need assistance in determining which codes to use contact a local or an international operator Country Ci...

Page 127: ...ustria Vienna International Access Code 900 Country Code 43 City Code 1 Website support euro dell com E mail tech_support_central_europe dell com Home Small Business Sales 01 795 67602 Home Small Business Fax 01 795 67605 Home Small Business Customer Care 01 795 67603 Preferred Accounts Corporate Customer Care 0660 8056 Home Small Business Technical Support 01 795 67604 Preferred Accounts Corporat...

Page 128: ...42 0671 Bolivia General Support toll free 800 10 0238 Brazil International Access Code 00 Country Code 55 City Code 51 Website www dell com br Customer Support Technical Support 0800 90 3355 Tech Support Fax 51 481 5470 Customer Care Fax 51 481 5480 Sales 0800 90 3390 British Virgin Islands General Support toll free 1 866 278 6820 Brunei Country Code 673 Customer Technical Support Penang Malaysia ...

Page 129: ...1 800 847 4096 Technical Support med large bus government toll free 1 800 847 4096 Sales direct sales from outside Toronto toll free 1 800 387 5752 Sales direct sales from within Toronto 416 758 2200 Sales federal government education and medical toll free 1 800 567 7542 Cayman Islands General Support 1 800 805 7541 Chile Santiago Country Code 56 City Code 2 Sales Customer Support and Technical Su...

Page 130: ...ation toll free 800 858 2955 Large Corporate Accounts East toll free 800 858 2020 Large Corporate Accounts East Government and Education toll free 800 858 2669 Large Corporate Accounts Queue Team toll free 800 858 2572 Large Corporate Accounts South toll free 800 858 2355 Large Corporate Accounts West toll free 800 858 2811 Large Corporate Accounts Spare Parts toll free 800 858 2621 Colombia Gener...

Page 131: ...001 Dominica General Support toll free 1 866 278 6821 Dominican Republic General Support 1 800 148 0530 Ecuador General Support toll free 999 119 El Salvador General Support 01 899 753 0777 Finland Helsinki International Access Code 990 Country Code 358 City Code 9 Website support euro dell com E mail fin_support dell com E mail Support servers Nordic_support dell com Technical Support 09 253 313 ...

Page 132: ...55 94 71 00 Fax 01 55 94 71 01 Germany Langen International Access Code 00 Country Code 49 City Code 6103 Website support euro dell com E mail tech_support_central_europe dell com Technical Support 06103 766 7200 Home Small Business Customer Care 0180 5 224400 Global Segment Customer Care 06103 766 9570 Preferred Accounts Customer Care 06103 766 9420 Large Accounts Customer Care 06103 766 9560 Pub...

Page 133: ...onal Access Code 16 Country Code 353 City Code 1 Website support euro dell com E mail dell_direct_support dell com Ireland Technical Support 1850 543 543 U K Technical Support dial within U K only 0870 908 0800 Home User Customer Care 01 204 4095 Small Business Customer Care 01 204 4444 U K Customer Care dial within U K only 0870 906 0010 Corporate Customer Care 01 204 4003 Ireland Sales 01 204 44...

Page 134: ...Support 02 577 826 90 Customer Care 02 696 821 14 Fax 02 696 821 13 Switchboard 02 696 821 12 Corporate Technical Support 02 577 826 90 Customer Care 02 577 825 55 Fax 02 575 035 30 Switchboard 02 577 821 Jamaica General Support dial from within Jamaica only 1 800 682 3639 Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area ...

Page 135: ...on up to 400 employees 044 556 1465 Preferred Accounts Division Sales over 400 employees 044 556 3433 Large Corporate Accounts Sales over 3500 employees 044 556 3430 Public Sales government agencies educational institutions and medical institutions 044 556 1469 Global Segment Japan 044 556 3469 Individual User 044 556 1760 Faxbox Service 044 556 3490 Switchboard 044 556 4300 Korea Seoul Internatio...

Page 136: ...Brussels Belgium toll free 080016884 Corporate Sales Brussels Belgium 02 481 91 00 Customer Care Brussels Belgium 02 481 91 19 Fax Brussels Belgium 02 481 92 99 Switchboard Brussels Belgium 02 481 91 00 Macao Country Code 853 Technical Support toll free 0800 582 Customer Service Penang Malaysia 604 633 4949 Transaction Sales toll free 0800 581 Malaysia Penang International Access Code 00 Country C...

Page 137: ...om Latitude nl_latitude_support dell com Inspiron nl_inspiron_support dell com Dimension nl_dimension_support dell com OptiPlex nl_optiplex_support dell com Dell Precision nl_workstation_support dell com Technical Support 020 674 45 00 Technical Support Fax 020 674 47 66 Home Small Business Customer Care 020 674 42 00 Relational Customer Care 020 674 4325 Home Small Business Sales 020 674 55 00 Re...

Page 138: ...port dell com E mail Support servers nordic_server_support dell com Technical Support 671 16882 Relational Customer Care 671 17514 Home Small Business Customer Care 23162298 Switchboard 671 16800 Fax Switchboard 671 16865 Panama General Support 001 800 507 0962 Peru General Support 0800 50 669 Poland Warsaw International Access Code 011 Country Code 48 City Code 22 Website support euro dell com E ...

Page 139: ...try Code 65 Technical Support toll free 800 6011 051 Customer Service Penang Malaysia 604 633 4949 Transaction Sales toll free 800 6011 054 Corporate Sales toll free 800 6011 053 South Africa Johannesburg International Access Code 09 091 Country Code 27 City Code 11 Website support euro dell com E mail dell_za_support dell com Technical Support 011 709 7710 Customer Care 011 709 7707 Sales 011 709...

Page 140: ... International Access Code 00 Country Code 46 City Code 8 Website support euro dell com E mail swe_support dell com E mail Support for Latitude and Inspiron Swe nbk_kats dell com E mail Support for OptiPlex Swe_kats dell com E mail Support for Servers Nordic_server_support dell com Technical Support 08 590 05 199 Relational Customer Care 08 590 05 642 Home Small Business Customer Care 08 587 70 52...

Page 141: ...002 Country Code 886 Technical Support portable and desktop computers toll free 00801 86 1011 Technical Support servers toll free 0080 60 1256 Transaction Sales toll free 0080 651 228 or 0800 33 556 Corporate Sales toll free 0080 651 227 or 0800 33 555 Thailand International Access Code 001 Country Code 66 Technical Support toll free 0880 060 07 Customer Service Penang Malaysia 604 633 4949 Sales ...

Page 142: ...4 373 185 or 01344 373 186 Home and Small Business Customer Care 0870 906 0010 Corporate Customer Care 0870 908 0500 Preferred Accounts 500 5000 employees Customer Care 01344 373 196 Central Government Customer Care 01344 373 193 Local Government Education Customer Care 01344 373 199 Health Customer Care 01344 373 194 Home and Small Business Sales 0870 907 4000 Corporate Public Sector Sales 01344 ...

Page 143: ...stomers toll free 1 800 695 8133 Projectors Technical Support toll free 1 877 459 7298 Public government education and healthcare Customer Service and Technical Support toll free 1 800 456 3355 Employee Purchase Program EPP Customers toll free 1 800 234 1490 Dell Sales toll free 1 800 289 3355 or toll free 1 800 879 3355 Dell Outlet Store Dell refurbished computers toll free 1 888 798 7561 Softwar...

Page 144: ...pment to function properly together in the electronic environment While this computer has been designed and determined to be compliant with regulatory agency limits for EMI there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference with radio communications services which can be determined by turning the equipment off and on you ar...

Page 145: ...ion One Dell Way Round Rock TX 78682 Importer Dell Computer de México S A de C V Paseo de la Reforma 2620 11 Piso Col Lomas Altas 11950 México D F Ship to Dell Computer de México S A de C V al Cuidado de Kuehne Nagel de México S de R I Avenida Soles No 55 Col Peñon de los Baños 15520 México D F Model number PP07L Supply voltage 100 240 VAC Frequency 50 60 Hz Current Consumption 1 5 A Output voltag...

Page 146: ...146 Appendix w w w d e l l c o m s u p p o r t d e l l c o m ...

Page 147: ...nd Solution Provider Direct products and accessories Problems that result from External causes such as accident abuse misuse or problems with electrical power Servicing not authorized by Dell Usage that is not in accordance with product instructions Failure to follow the product instructions or failure to perform preventive maintenance Problems caused by using accessories parts or components not s...

Page 148: ...ity of limited warranties at its discretion but any changes will not be retroactive What do I do if I need warranty service Before the warranty expires please call us at the relevant number listed in the following table Please also have your Dell Service Tag or order number available What will Dell do During the 90 days of the 90 day limited warranty and the first year of all other limited warrant...

Page 149: ...rt We will pay to ship the part to you if you use an address in the United States excluding Puerto Rico and U S possessions and territories Otherwise we will ship the part freight collect We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us NOTE Before you replace parts make sure to back up the data on the hard drive s and a...

Page 150: ...EMC branded products or enterprise software Reconditioned or Refurbished Dell Branded Hardware Products and Parts All reconditioned or refurbished Dell branded server and storage products may be returned within 30 days from the date on the packing slip or invoice All other reconditioned or refurbished Dell branded hardware products and parts may be returned within 14 days of the date on the packin...

Page 151: ...IMPLIED WARRANTY OR CONDITION LASTS THEREFORE THE FOREGOING EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY STATEMENT OR FOR SPECIAL INDIRECT CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DA...

Page 152: ... on a fee basis NOTE Before you ship the product s to us make sure to back up the data on the hard drive s and any other storage device s in the product s Remove any confidential proprietary or personal information removable media such as floppy disks CDs or PC Cards We are not responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost re...

Page 153: ...ed from repaired products May I transfer the limited warranty Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us The limited warranty on Dell branded memory may not be transferred You may record your transfer by going to Dell s website For Canada purchased computers in country transfers and to transfer from one c...

Page 154: ...t to product Consult your product documentation for specific warranty information More information may also be available from the manufacturer or publisher While Dell offers a wide selection of software and peripheral products we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers nor do we test or guarantee all of th...

Page 155: ...ddress of the seller date of purchase model and serial number name and address of the customer and details of symptoms and configuration at the time of malfunction including peripherals and software used Otherwise Dell may refuse the guarantee claim Upon diagnosis of a warranted defect Dell will make arrangements and pay for ground freight and insurance to and from Dell s repair replacement center...

Page 156: ...omputer de Chile Ltda Coyancura 2283 Piso 3 Of 302 Providencia Santiago Chile Dell Computer de Colombia Corporation Carrera 7 115 33 Oficina 603 Bogota Colombia Dell Computer de Mexico SA de CV Paseo de la Reforma 2620 11 Piso Col Lomas Altas 11950 México D F ...

Page 157: ...st warranty service from Intel you should call Intel at 1 800 628 8686 during the warranty period during normal business hours Pacific Time excluding holidays Please be prepared to provide 1 your name address and telephone numbers 2 proof of purchase 3 this Intel warranty card 4 a description of the computer system including the brand and model and 5 an explanation of the problem Note The Customer...

Page 158: ...monitored for failures as part of our ongoing quality assurance process As a result today s microprocessors from Intel are among the most reliable components in computers What are Errata Exhaustive product testing can highlight differences between the actual behavior of the microprocessor and its specifications Sometimes the discrepancies are caused by a design defect or error which we call errata...

Page 159: ... system view 24 characters unexpected 53 computer crashes 86 specifications 114 conflicts resolving software and hardware incompatibilities 92 crashes 86 Customizing 52 D damaged computer testing 88 device status lights description 22 display adjusting the size of icons 32 adjusting the size of toolbars 32 description 20 system view 20 display latch description 20 system view 20 drivers reinstalli...

Page 160: ... 25 system view 25 modem Mini PCI card cover description 28 system view 28 N network fixing problems 67 network connector description 28 system view 28 O operating system reinstallation 95 P PC Card slot description 23 system view 23 PC Cards fixing problems 85 power fixing problems 45 protection devices 39 turning off your computer 40 power button description 23 system view 23 power management ad...

Page 161: ... pad buttons description 22 system view 22 troubleshooting about 78 cannot save to floppy disk 84 conflicts 92 dropped or damaged computer 88 e mail problems 35 Hardware Troubleshooter 92 network problems 67 PC Card problems 85 power problems 45 program crash 86 program stopped responding 86 reinstalling Windows XP 95 scanner problems 83 System Restore 93 unexpected characters 53 wet computer 87 t...

Page 162: ...62 Index 162 Index ...

Page 163: ..._______________ ___ Frame ___ Word ___ Quark Other___________________ FILE TYPE _X_High Resolution PDF Other______________ ___High Resolution PDF Other_________________ PS DRIVER USED _X_Scitex Dolev400 PSM L2 Adobe PS ___Scitex Dolev400 PSM L2 COLORS SEPARATIONS Book COVER _X_CMYK ___Gray Scale Book INTERIOR _X_ Print all as Gray Scale Graphics Included OTHER ___CMYK ___Gray Scale Pantone s______...

Page 164: ...complete signatures Any document 3 pages or more please add blank pages at the end of book to equal mul tiples of 4 8 16 or 32 Each new language begins on an odd numbered page and ends on an even numbered page If this document contains Hebrew add blank pages at the end of the Hebrew document This would resemble the beginning of the document sec tions for all other languages Keep in mind that Hebre...

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