Dell Dimension 5100, Owner'S Manual

Page: 56 / 164

56 Using CDs, DVDs, and Other Multimedia
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Using CDs and DVDs
For information about using CDs and DVDs in your computer, see the
Tell
Me How help file. To access the help file, see page 80.
CD or DVD Problems
If you cannot play a CD, CD-RW, or DVD
NOTE: Because of
different worldwide file
types, not all DVD titles
work in all DVD drives.
High-speed CD drive vibration is normal and may cause noise. This noise
does not indicate a defect with the drive or the CD.
E
NSU R E T H A T
W
IN D O W S ® RE C O G NI Z E S THE D R IV E
—
Click the
Start
button and click My Computer . If the drive is not listed, perform a full scan with
your antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive. Insert a bootable disk and restart the
computer. Verify that the light is blinking, indicating normal operation.
T
R Y A N O T HE R DI S C
— Insert another disc to eliminate the possibility that the
original disc is defective.
E
NSU R E T H A T T HE
CD
IS S N A P P ED T O THE SPI N D LE O N THE
CD
D R I VE
T R A Y
A
D J US T T H E
W
IN D O W S V O L UM E C O NT R O L
— Double-click the speaker icon
in the lower-right corner of your screen. Ensure that the volume is turned up and
that the sound is not muted.
C
L E A N THE D R IV E OR D IS C
—
See "Cleaning Your Computer" in the Tell Me
How help file for instructions. To access the help file, see page 80.
If you cannot eject the CD, CD-RW, or DVD drive tray
1
Ensure that the computer is shut down and turned off (see page 40).
2
Straighten a paper clip and insert one end into the eject hole at the front of the
drive; push firmly until the tray is partially ejected.
3
Gently pull out the tray until it stops.
If you hear an unfamiliar scraping or grinding sound
• Ensure that the sound is not caused by the program that is running.
• Ensure that the disk or disc is inserted properly.