S o l v i n g Pr o b l e m s
35
Other technical problems
General hardware problems
If your computer exhibits one or more of the following symptoms, a device
conflict may exist:
•
Your computer locks up, particularly while using a specific device.
•
A recently added device does not work.
•
A sound card emits noise or demonstrates other problems.
•
Unintelligible characters print from the printer.
•
The mouse pointer does not move or "stutters" when it moves.
•
Messages appear stating that the computer is not operating at
maximum performance.
•
Errors occur and programs crash for no apparent reason.
•
Nothing displays on the monitor.
G
O
TO
THE
D
ELL
|
SUPPORT
WEBSITE
—
Go to
support.dell.com
for
help with general usage, installation, and troubleshooting questions. See "Dell
Technical Support Policy" on page 83 for a description of the hardware and
software support provided by Dell.
E -
D
ELL
—
Go to the Dell | Support website, and then click
Dell
in the
Communicate
list. Send an e-mail message to Dell about your
problem; you can expect to receive an e-mail message from Dell within hours.
See "Dell Technical Support Policy" on page 83 for a description of the hardware
and software support provided by Dell.
C
ALL
D
ELL
—
If you cannot solve your problem by using the Dell | Support
website or e-mail service, call Dell for technical assistance (see page 84). See
"Dell Technical Support Policy" on page 83 for a description of the hardware and
software support provided by Dell.
