S o l v i n g Pr o b l e m s
29
Problems writing to a CD-RW drive
DVD drive problems
HINT:
Because of
different worldwide file
types, not all DVD titles
work in all DVD drives.
Hard drive problems
C
HANGE
THE
WRITE
SPEED
TO
A
SLOWER
RATE
—
The CD-RW drive
must receive a steady stream of data when writing. If the stream is interrupted, an
error occurs. Try closing all programs before writing to the CD-RW.
S
EE
THE
C D - R W
PROGRAM
’
S
H
ELP
FILE
FOR
C D - R W
RECORDING
INSTRUCTIONS
—
See the CD-RW program’s online help information for
complete instructions on how to use the program to record CD-RWs.
T
EST
THE
DRIVE
WITH
ANOTHER
D V D —
Insert another DVD to
eliminate the possibility that the original DVD is defective.
E
NSURE
THAT
W
INDOWS
RECOGNIZES
THE
DRIVE
—
Double-click
My
Computer
on the desktop. If the DVD drive is not listed, perform a full scan with
your antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive.
C
LEAN
THE
DISC
—
See the
Tell Me How
help file for instructions on
cleaning your DVDs. To access help files, see page 26.
R
UN
C
HECK
D
ISK
1
Double-click
My Computer
on the desktop.
2
Right-click the drive letter (local disk) that you want to scan for errors, and
then click
Properties
.
3
Click the
Tools
tab.
4
Under
Error-checking
, click
Check Now
.
5
Click
Start.
