Getting Help: Dell Latitude D620 User's Guide
(Asian/Pacific countries only)
[email protected] (Canada only)
AutoTech Service
Dell's automated support serviceAutoTechprovides recorded answers to the questions most frequently
asked by Dell customers about their portable and desktop computers.
When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your
questions.
The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service
through the support service. For the telephone number to call, see the contact numbers for your region.
Automated Order-Status Service
To check on the status of any Dell products that you have ordered, you can go to
support.dell.com
,
or you can call the automated order-status service. A recording prompts you for the information
needed to locate and report on your order. For the telephone number to call, see the contact numbers
for your region.
Support Service
Dell's support service is available 24 hours a day, 7 days a week, to answer your questions about Dell
hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers.
To contact Dell's support service, see
Obtaining Assistance
and then call the number for your country
as listed in
Contacting Dell
.
Problems With Your Order
If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact
Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone
number to call, see the contact numbers for your region.
Product Information
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