Dell Color Laser Printer 2130cn, Service Manual

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Chapter 1 Troubleshooting
Flows 56 Paper Jam 077-901
Do not load a sheet to the SSF while printing with the Paper Cassette as the media
source.
Otherwise, a Jam error occurs.
Yes
Checking for paper and foreign objects
Open the front cover and remove any
paper or foreign objects found around
the Regi roller inside the printer.
Next, remove the CASSETTE ASSY
250 and remove any paper or foreign
objects found around the feed roller.
Does the error still occur when printing?
No
Checking the paper feeding
Was the paper fed from the SSF?
END
Yes
A
No
Checking the status of the paper
Check that SSF paper is placed
correctly. If it is not, reinsert the paper.
Does the error still occur when printing?
Yes
No
END
Checking the paper guides and paper in
Tray 1 or Tray 2
Check that the side and end guides are
adjusted correctly in the CASSETTE
ASSY 250. If incorrect, readjust the side
and end guides.
Does the error still occur when printing?
Yes
No
END
Insert new paper and check the front
cover latch
Insert new paper into the SSF, Tray 1 or
Tray 2.
Open and close the front cover.
Does the error occur when printing?
Yes
No
END
Checking the TRANSFER ASSY
Are there any damage on the belt of the
TRANSFER ASSY?
Yes
No
Call the DELL and replace the
TRANSFER ASSY.