into place.
18.
Slide the standard tray back into the printer.
19.
24x Paper Jam Check Tray x
Jams in four areas result in a
24x Paper Jam
message, where
x
represents the tray number where the jam
has occurred.
NOTE:
To resolve the message, you must clear all print media from the print media path.
For instructions on clearing the jam, click the area where the jam occurred:
On the incline surface of a tray or across two trays
Across three trays
(This may happen if you are using legal-size print media in the trays or if you have an optional 250-
sheet drawer installed with other optional drawers.)
Across an optional tray, the duplex unit, and the standard tray
Between the envelope feeder and the printer
On the incline surface of a tray or across two trays
Pull the tray halfway out of the support unit.
1.
Remove the print media based on how it is jammed:
If the print media is lying on the incline or wall surface at the front of the tray, pull the print
media straight out.
2.