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In the case of a failure ................... what to do if...?
All
ergometer bikes undergo a detailed test before they are shipped.
ergo_bike
Should you, in spite of this, face a functional failure, the following recommendations should tell you what to do.
General procedure to identify the cause of a failure
The
bikes consist essentially of two functional units
- the dashboard and the drive unit.
ergo_bike
The dashboard contains the electronic circuits used for system control, display and data processing. The dashboard
and the drive unit communicate via a cable, which is routed through the handlebars column, having a connector on the
dashboard, on the drive unit and in the handlebars column.
Should the assembled
fail to function, the defect would generally be found either on the dashboard, the drive
unit or the cable connecting them.
ergo_bike
ergo_bike
The most frequent cause of complaint turns out to be jamming the connecting cable during the assembly
process of the
, or not properly plugging the cable connector.
In the event of a failure, check carefully first if
The cable connector located on the lower end of the handlebars column is properly connected, and that the cable
was not jammed or cut when the handlebars column was mounted onto the frame. To do this you need to
disassemble the handlebars column.
The cable was not jammed or cut while mounting the dashboard on the handlebars column, or if the cable connector
to the circuit board inside the dashboard is loose. To do this you need to disassemble the dashboard.
Fastening screws
Contacting your dealer or the service department of the ergo_bike
We need the following information:
1. The
(this number is on the silver label on the rear lower part of the frame).
device number
3. The
.
proof of purchase and the device reference sheet
4.
ergometer bikes have a built-in failure diagnostic system, which signals device functionality using a red
and a yellow LED.
These LEDs are located behind the transparent side cover (to the right side looking in the front direction) in the upper
right section on the circuit board of the drive unit, and can be seen from the outside (through the grid). With the device
switched on, the yellow LED should blink when pedalling slowly, and blink faster when pedalling fast.
ergo_bike
With the device switched on, the red LED should light with high intensity when pedalling against a low load, and
decrease in intensity as the load increases.
Please inform us of the status of these LEDs for all complaints concerning “the device is not braking” or “the device is
not braking properly.” This enables us to draw relatively concrete conclusions about the cause of the failure.
If you wish to obtain more information on your device, please visit our service and repair hints web site on Internet
(
). You can also call our service and repair hotline
(telephone +49 / (0) 911 / 97 536-0).
www.daum-electronic.de
The drive unit is located inside the device, behind the saddle column. It contains the power supply, the eddy current
brake and the related electronic circuits.
All the fastening screws must be tightened from time to time. We recommend tightening them at least after the first
50 km and then once every 500 km.
2. The
(you can access this number under the “Menu”, “Information”, “Version Data”,
"Serial Number” on the graphic display).
dashboard version number
If the cause of the failure could not be identified, you should contact your dealer or the repair hotline of
daum electronic gmbh (telephone +49 / (0) 911 / 97 536-0).
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What to do, if ...?