RS20i Installation and Operating Guide
Page 108
RS20i Installation & Operating Guide
Document # 9301H52900 Ver. 1.00
Most networks connect together using a small box called a switch. This is the central point
where all the network cables connect together. Check that all network cables connect to the
switch. If there is more than one network, make sure you are looking at the relevant switch.
Make sure that the switch is powered on. Check each network connection; most switches
have LEDs that show a good connection.
3.
Is there an Internet Connection?
Some local area networks (LANs) have a connection to the internet, some do not. In order to
update the RS20i from the Datasat server, there must be an internet connection. To test this,
select ‘Net Diag’ and use the Ping Test utility. Select the destination ‘Datasat’ in the ‘Dest:’
box. Press ‘Ping Test’, and check the reply ‘OK’.
If the network administrator says that there should be an internet connection but the ping to
Datasat is not OK:
Check the power and network cables to the switch and the internet router (gateway)
