66
Troubleshooting
120: User paused the printer
The
printer
was
paused
while
printing.
To
complete
the
current
card
press
the
printer’s
U
SER
button.
On
the
PC,
click
OK
to
clear
the
message
and
complete
the
current
card,
or
click
Cancel
to
cancel
the
card.
H
INTS
&
T
IPS
If
the
user
pressed
the
U
SER
button
for
several
seconds,
the
card
has
been
canceled.
If
this
message
occurs
often,
ask
your
system
administrator
to
set
the
button
sensitivity
to
a
lower
value.
121: Print ribbon not identified
The
printer
cannot
use
the
ribbon
installed.
The
card
will
be
canceled.
Use
ribbon
designed
for
this
printer.
Press
the
U
SER
button
on
the
printer,
or
click
OK
on
the
PC
to
clear
the
message.
H
INTS
&
T
IPS
Ask
your
dealer
or
authorized
reseller
for
a
replacement
ribbon.
122: Magstripe format problem
The
magnetic
stripe
data
sent
does
not
match
the
format
set
in
the
printer.
The
card
will
be
canceled.
Press
the
User
button
on
the
printer,
or
click
OK
on
the
PC
to
clear
the
message.
123: Insert new card side 1 up
1.
Insert
a
new
card
in
the
printer
with
side
1
facing
up.
2.
If
the
card
is
not
immediately
picked,
press
the
printer’s
U
SER
button
or
click
OK
.
Click
Cancel
on
the
PC
if
you
want
to
cancel
the
card.
124: Insert same card side 2 up
1.
Take
the
card
from
the
printer.
2.
Turn
the
card
over
end
to
end
so
side
2
is
facing
up.
3.
Insert
the
card
in
the
printer.
4.
If
the
card
is
not
immediately
picked,
press
the
printer’s
U
SER
button
or
click
OK
.
Click
Cancel
on
the
PC
if
you
want
to
cancel
the
card.
Summary of Contents for SD260L
Page 1: ...Datacard SD260L SD360 SD460 Card Printers User s Guide February 2015 Part No 527400 001 Rev B...
Page 8: ...viii...
Page 14: ...2 Introduction...
Page 22: ...10 About the Printer...
Page 88: ...76 Troubleshooting...