48
Troubleshooting
The
magnetic
stripe
data
was
sent
in
an
encoding
format
not
supported
by
the
track.
Review
the
encoding
format
setting
for
the
tracks
in
Printer
Manager.
Refer
to
the
Printer
Manager
“Printer
Setting
Menu”
in
the
Installation
and
Administrator’s
Guide
.
Make
sure
that
the
application
is
using
the
selected
encoding
format
for
the
track.
If
the
application
and
track
are
set
to
the
same
format,
and
the
error
message
displays
repeatedly,
contact
the
application
provider
for
assistance.
The
application
sent
track
data
for
a
track
not
supported
by
the
magnetic
stripe
module.
Verify
the
type
of
magnetic
stripe
option
in
the
printer.
If
the
printer
label
indicates
a
3
‐
track
ISO
module,
you
can
send
data
for
tracks
1,
2,
and
3.
If
the
printer
label
indicates
a
single
‐
track
JIS
module,
you
can
send
data
for
track
1.
The
magnetic
stripe
option
and
cards
must
be
capable
of
accepting
and
encoding
each
track
of
data
sent
by
the
card
production
software.
Problem
Solution
Summary of Contents for SD260L
Page 1: ...Datacard SD260L SD360 SD460 Card Printers User s Guide February 2015 Part No 527400 001 Rev B...
Page 8: ...viii...
Page 14: ...2 Introduction...
Page 22: ...10 About the Printer...
Page 88: ...76 Troubleshooting...