50
Troubleshooting
There
are
scratches
or
particles
under
the
patch.
The
inside
of
the
printer
is
dirty.
Clean
the
printer.
Refer
to
“Run
a
Printer
Cleaning
Card”
on
page 30
.
The
supplies
have
debris
on
them.
Store
and
handle
supplies
carefully.
Keep
supplies
in
the
original
packaging
until
you
are
ready
to
use
them.
There
are
repeating
marks
on
the
patch.
The
heated
roller
is
dirty.
Clean
the
laminator.
Refer
to
“Clean
the
Laminator”
on
page A
‐
12
.
If
the
problem
continues
to
occur,
contact
your
service
provider.
The
patch
doesn’t
adhere
to
the
trailing
edge
of
the
card.
The
overlay
is
wound
incorrectly
on
the
take
‐
up
spool.
Process
another
card
to
allow
the
overlay
material
to
reset
itself.
If
it
doesn’t,
remove
the
cartridge
and
turn
the
take
‐
up
spool
clockwise
several
turns.
The
patch
is
not
centered
between
the
long
edges
of
the
card.
The
overlay
is
not
loaded
correctly
in
the
cartridge.
Load
the
overlay
material
correctly.
Refer
to
“Load
Laminator
Overlay
Material”
on
page A
‐
8
.
The
laminator
cartridge
is
not
fully
seated
in
the
laminator.
Make
sure
that
the
cartridge
is
seated
in
the
laminator
properly.
The
overlay
material
is
wound
unevenly
on
the
supply
roll.
Process
several
cards
to
allow
the
overlay
material
to
center
itself.
Align
the
edges
of
the
overlay
on
the
take
‐
up
spool.
The
laminator
cartridge
is
damaged.
Replace
the
laminator
cartridge.
The
patch
has
wavy
lines
along
the
length
of
the
card.
The
temperature
for
applying
the
overlay
is
set
too
high.
Decrease
the
laminator
temperature
setting.
Refer
to
the
Printer
Manager
“Laminate
Type”
section
of
the
printer’s
Installation
and
Administrator’s
Guide
.
The
heated
roller
is
damaged.
Power
down
the
system.
Contact
your
service
provider
for
assistance.
The
card
has
features,
such
as
a
smart
card
chip,
that
interfere
with
application
of
the
overlay.
Use
the
correct
patch
material
for
your
card
type.
Refer
to
“Laminator
Overlay
Materials”
on
page A
‐
6
for
a
description
of
overlay
types.
Problem
Probable
Cause
Solution
Summary of Contents for SD260L
Page 1: ...Datacard SD260L SD360 SD460 Card Printers User s Guide February 2015 Part No 527400 001 Rev B...
Page 8: ...viii...
Page 14: ...2 Introduction...
Page 22: ...10 About the Printer...
Page 88: ...76 Troubleshooting...