DataCard CR805, User Manual

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CR805 Retransfer Card Printer User’s Guide 73
Advanced Troubleshooting Tools
Printer Manager provides access to card design settings and additional troubleshooting tools.
Printer Manager also allows you to perform advanced troubleshooting with the guidance of your
service provider. Refer to the “Printer Manager” section in the printer’s Installation and
Administrator’s Guide for more information.
The patch extends
beyond one of the short
edges of the card. There is slack in the
overlay material. Process another card to allow the overlay
material to reset itself.
The overlay material is
wound incorrectly on the
take-up spool. Remove the laminator cartridge and turn the
take-up spool clockwise several turns.
The card or overlay
registration settings are
not correct. Contact your service provider for assistance.
The patch is missing from
the finished card. The supply spool is not
positioned correctly in
the cartridge. Make sure that the overlay is loaded
correctly. Refer to
“Load Laminator Overlay
Material” on page A-8 .
The overlay was moved
on the spool and the
patch was used
previously. Advance the overlay past the used area. If the
problem continues to occur, contact your
service provider.
The Card Printer Driver
Laminate card setting
was set to Do not apply. Change the Laminate card setting to apply
the overlay. Refer to the printer’s Driver
Guide for information about specifying
lamination settings.
Problem Probable Cause Solution