Chapter 6
118
If Your Board Needs Factory Service
If your board must be returned to Data Translation, perform the
following steps:
1.
Record the board’s serial number, then contact the Customer
Service Department at (508) 481-3700 (if you are in the USA) and
obtain a Return Material Authorization (RMA).
If you are located outside the USA, call your local distributor for
authorization and shipping instructions. The name and
telephone number of your nearest distributor are listed in your
Data Translation catalog. All return shipments to Data
Translation must be marked with the correct RMA number to
ensure proper processing.
2.
Using the original packing materials, if available, package the
board as follows:
−
Wrap the board in an electrically conductive plastic material.
Handle with ground protection. A static discharge can destroy
components on the board.
−
Place in a secure shipping container.
3.
Return the board to the following address, making sure the RMA
number is visible on the outside of the box.
Customer Service Dept.
Data Translation, Inc.
100 Locke Drive
Marlboro, MA 01752-1192
Summary of Contents for DT9800 Series
Page 1: ...DT9800 Series UM 17473 L User s Manual ...
Page 4: ......
Page 13: ...1 1 Overview Features 2 Supported Software 7 Accessories 9 ...
Page 76: ...Chapter 2 64 ...
Page 77: ...65 3 Supported Device Driver Capabilities ...
Page 88: ...Chapter 3 76 ...
Page 112: ...Chapter 4 100 ...
Page 131: ...119 A Specifications ...
Page 143: ...131 B Connector Pin Assignments ...
Page 162: ...Index 150 ...