Dahua DHI-ARC3008C, Installer Manual

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Alarm Control Panel Installer Manual
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FAQ Appendix 5
1 Q: The Alarm Control Panel does not boot up after it is powered on.
A: Possible reasons as below.
Power input is incorrect. 
AC adapter damage that causes there is no 14.5V DC output. 
No power input. 
Program upgrading error. 
Main board damage. 
2 Q: The Alarm Control Panel automatically reboots several minutes after booting up, or it often
crashes.
A: Possible reasons as below.
The input voltage is not stable or too low. 
Poor heat dissipation, too much dust, or the bad operating environment. 
Hardware fault. 
3 Q: Time display is not correct.
A: Possible reasons as below.
Wrong setting. 
Poor battery contact or low voltage. 
Crystal oscillator working status is abnormal. 
4 Q: Network connection is unstable.
A: Possible reasons as below.
Network is not stable.

IP address conflicts.

5 Q: Alarm is not generated.
A: Possible reasons as below.
Alarm setting is not correct. 
Alarm wiring is not correct. 
Alarm input signal is not correct. 
There is no output activation duration set for the Area that the Zone belongs to. 
6 Q: Keypad does not register correctly.
A: Possible reasons as below.
Wrong connection between the Keypad and the Control Panel. Please connect to 
A1 port and B1 port on the Control Panel.
Check whether the Keypad 485 address is set to 0. 
When multiple Keypads are connected to the Control Panel, their 485 addresses must 
be different.
Keypad hardware fault or Control Panel hardware fault. 
7 Q: I forgot the access code.
A: Restore to the factory default setting by moving both DIP 5 and DIP 6 to the ON position.