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Dahua Technology XVR Series, User Manual

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User’s Manual

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5.15.2.2

Capturing Packet and Backing up

Packet capture means the operations such as capturing, resending, and editing data that are sent and
received during network transmission. When there is network abnormality, you can perform packet
capturing and back up into the USB storage device. This date can be provided to the technical support
for analyzing the network condition.

Select Main Menu > MAINTAIN > Network > Test.

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Summary of Contents for XVR Series

Page 1: ...Digital Video Recorder User s Manual V1 5 0 ZHEJIANG DAHUA VISION TECHNOLOGY CO LTD...

Page 2: ...104HE X DH XVR5104HS X1 DH XVR5104C X1 DH XVR5216AN X DH XVR5232AN X DH XVR5104H X1 DH XVR5104HE X1 DH XVR5208AN 4KL X DH XVR5216AN 4KL X DH XVR5216A X DH XVR5432L X DH XVR5832S X DH XVR5108H 4KL X 8P...

Page 3: ...ls 2 Replaced two PoC images and updated some descriptions July 2019 V1 3 0 Updated safety baseline functions 1 Match language automatically during initialization change GMT time zone to UTC time zone...

Page 4: ...itimate rights and interests of other people by implementing measures which include but are not limited Providing clear and visible identification to inform people of the existence of the surveillance...

Page 5: ...e the reader software or try other mainstream reader software if the manual in PDF format cannot be opened All trademarks registered trademarks and company names in the manual are properties of their...

Page 6: ...Operate the device within the rated range of power input and output Do not dissemble the Device Transport use and store the Device under the allowed humidity and temperature conditions Electrical Saf...

Page 7: ...AN 4KL X DH XVR5216A X DH XVR7208A 4KL X DH XVR7216A 4KL X DH XVR7208A 4K X DH XVR5108H 4KL X 8P DH XVR5208AN 4KL X 8P DH XVR5216AN 4KL X 16P DH XVR5216AN X 16P DH XVR7208A 4K X2 13 2 2 6 DH XVR7416L...

Page 8: ...08HE 4K X DH XVR5104H X DH XVR5104HE X DH XVR5104H X1 DH XVR5104HE X1 DH XVR7108HE 4K X2 29 3 2 5 DH XVR1B04 DH XVR1B04H DH XVR1B08 DH XVR1B08H DH XVR1B04 V2 DH XVR1B08 V2 31 3 2 6 DH XVR4216AN X DH X...

Page 9: ...Functions 108 5 4 4 Calling PTZ Functions 110 5 4 5 Calling OSD Menu 112 Configuring Camera Settings 113 5 5 1 Configuring Image Settings 113 5 5 2 Configuring Encode Settings 116 5 5 3 Configuring O...

Page 10: ...Searching the Transaction Records 230 5 13 2 Configuring POS Settings 231 Configuring Backup Settings 232 5 14 1 Finding USB Device 232 5 14 2 Backing up Files 233 Network Management 235 5 15 1 Confi...

Page 11: ...Viewing Alarm Status Information 305 5 21 4 Viewing Network Information 306 5 21 5 Viewing HDD Information 308 5 21 6 Viewing Channel Information 309 5 21 7 Viewing Data Stream Information 310 5 21 8...

Page 12: ...g Modes 341 Appendix 7 3 Thunder Proof Ground Method in the Monitor System 342 Appendix 7 4 The Shortcut Way to Check the Electric System by Digital Multimeter 343 RJ45 RS 232 Connection Cable Definit...

Page 13: ...bank telecom electricity traffic intelligent residential district factory warehouse resources and water conservancy facilities Functions The functions might be different depending on the software and...

Page 14: ...ew event accurate occurred time Support zooming in the selected area in the live view Network Operation Support network remote real time monitor remote record search and remote PTZ control Alarm Activ...

Page 15: ...No broken or distorted positions that could be caused by hit 2 Labels Labels on the device Not torn up Do not tear up or throw away the labels otherwise the warranty services are not ensured You need...

Page 16: ...104C X DH XVR4108C X DH XVR5104C X1 DH XVR4104C X1 DH XVR4108C X1 Loosen the screws of the bottom of the chassis Loosen screws Step 2 Place the HDD in accordance with the four holes in the bottom Alig...

Page 17: ...5 Secure screws Step 4 Connect the HDD cable and power cable to the HDD and the mainboard respectively Connect cables Step 5 Put the cover back and then fix the screws of the rear panel The installati...

Page 18: ...E 4KL X DH XVR7108E 4KL X DH XVR7104E 4KL B X DH XVR7108E 4KL B X 2 2 2 1 Installing Battery The battery is only provided with some models Pull the battery cable through the hole Pull battery cable th...

Page 19: ...nect to port 2 2 2 2 Installing HDD Loosen the screws to take off the cover Loosen screws Remove the screws to take off the bracket Take off bracket Fix the HDD to the bracket and then connect power c...

Page 20: ...User s Manual 8 Fix HDD Connect cables Install the bracket and then fasten the screws...

Page 21: ...S 4KL X DH XVR5108HS 4KL X DH XVR5108H X DH XVR5116H X DH XVR5104H 4KL X DH XVR5108H 4KL X DH XVR5116H 4KL X DH XVR5108HE X DH XVR5116HE X DH XVR7104HE 4KL X DH XVR7108HE 4KL X DH XVR7116HE 4KL X DH X...

Page 22: ...he upper cover and side panel Loosen screws Remove the cover in the direction of the arrow as shown in the figure below Remove cover Turn over the device and align the HDD to the four holes of bottom...

Page 23: ...rews on the rear panel and side panel Fix screws 2 2 4 DH XVR1B04 DH XVR1B04H DH XVR1B08 DH XVR1B08H DH XVR1B16 DH XVR1B16H DH XVR1B04 V2 DH XVR1B08 V2 Step 1 Loosen the screws of the upper cover Loos...

Page 24: ...over the device and align the HDD to the four holes of bottom panel and then fix the HDD with screws Align HDD Step 4 Connect HDD to the device using data cable and power cable Connect cables Step 5 P...

Page 25: ...VR5216AN 4KL X DH XVR5216A X DH XVR7208A 4KL X DH XVR7216A 4KL X DH XVR7208A 4K X DH XVR5108H 4KL X 8P DH XVR5208AN 4KL X 8P DH XVR5216AN 4KL X 16P DH XVR5216AN X 16P DH XVR7208A 4K X2 Remove the four...

Page 26: ...r holes on the baseboard to place the HDD Place HDD Turn the device upside down match the screws with the holes on the HDD and then fasten them The HDD is fixed to the baseboard Fix HDD Connect the HD...

Page 27: ...ual 15 Connect cables Put back the cover and fasten the four screws on the rear panel to complete the installation Fasten screws 2 2 6 DH XVR7416L 4KL X DH XVR5432L X Remove the fixing screws on the r...

Page 28: ...e following arrow Remove cover Remove the screws on the sides of HDD bracket to take out the bracket Remove bracket Match the four screw holes on the HDD with the four holes on the bracket and then fa...

Page 29: ...the device and then fasten the screws on the sides of the bracket Fasten screws Connect the HDD data cable and power cable to the device Connect cables Put back the cover and fasten the screws on the...

Page 30: ...chassis Remove screws Take off the cover of the chassis Take off cover Remove the screws from the drive bracket to take it off Take off drive bracket Align the four screw holes on the disk to those o...

Page 31: ...s is only needed on models with 8 bays Fix drive brackets Put the drive brackets back and fix them in the DVR Put back drive bracket Connect the disks and the DVR with power cable and data cable The f...

Page 32: ...To install the DVR into rack do the following Check whether the in house temperature is lower than 35 C 95 F and make sure the 15 cm 6 inches spacing around the Device for ventilation Use six screws t...

Page 33: ...e Function HDD status indicator The indicator is off when the HDD is running normally The indicator glows blue when the HDD is in malfunction Power status indicator The indicator is off when the power...

Page 34: ...ercent the No 5 indicator is on and the others are out When the battery remains between one percent and thirty percent the No 6 indicator is on and the others are out When the battery is exhausted the...

Page 35: ...al devices such as USB storage device keyboard and mouse 3 1 4 DH XVR7104HE 4KL X DH XVR7108HE 4KL X DH XVR7116HE 4KL X DH XVR7108HE 4K X DH XVR7108HE 4K X2 Front panel Table 3 4 Front panel descripti...

Page 36: ...s abnormal 3 NET Glows blue when network status is abnormal 4 POWER Glows blue when the power is connected properly 5 USB port Connects to the external devices such as keyboard mouse and USB storage d...

Page 37: ...l description No Port Name Function 1 IR receiver Receives infrared signal from remote control 2 USB port Connects to peripheral devices such as USB storage device keyboard and mouse 3 1 9 DH XVR7816S...

Page 38: ...B port Connects to peripheral devices such as USB storage device keyboard and mouse 3 1 11 DH XVR5832S X DH XVR5808S X DH XVR5816S X Front panel Table 3 10 Front panel description No Port Name Functio...

Page 39: ...s such as USB storage device keyboard and mouse 3 VGA port Outputs analog video data to the connected display with VGA port 4 HDMI port High definition audio and video signal output port The port outp...

Page 40: ...uch as speed dome PTZ RS 485_A port is connected by the cable A and RS 485_B is connected to the cable B 5 HDMI port High definition audio and video signal output port The port outputs the uncompresse...

Page 41: ...t The port outputs the uncompressed high definition video and multi channel audio data to the connected display with HDMI port 5 Network port Connects to Ethernet port 6 RS 485 communication port Conn...

Page 42: ...evice and the Device have the same ground Alarm output port 1 3 NO1 NO3 C1 C3 Three groups of alarm output ports Group 1 port NO1 C1 Group 2 port NO2 C2 Group 3 port NO3 C3 These ports output alarm si...

Page 43: ...Inputs 12 VDC power 11 VGA port Outputs analog video data to the connected display with VGA port 12 Power button Turns on off the DVR 13 Power cable fastener Use a cable tie to secure the power cable...

Page 44: ...XVR4232AN X DH XVR5216AN X DH XVR5232AN X DH XVR5208AN 4KL X DH XVR5216AN 4KL X DH XVR5216A X DH XVR7208A 4KL X DH XVR7216A 4KL X DH XVR7208A 4K X DH XVR5216AN X 16P DH XVR7208A 4K X2 Rear panel Table...

Page 45: ...nition audio and video signal output port The port outputs the uncompressed high definition video and multi channel audio data to the connected display with HDMI port 7 USB port Connects to the extern...

Page 46: ...storage device 8 HDMI port High definition audio and video signal output port The port outputs the uncompressed high definition video and multi channel audio data to the connected display with HDMI p...

Page 47: ...Group 2 port NO2 C2 Group 3 port NO3 C3 Group 4 port NO4 C4 Group 5 port NO5 C5 NC5 These ports output alarm signal to the alarm device Make sure that power supply to the external alarm device NO Norm...

Page 48: ...escription No Port Name Function 1 GND Ground 2 Power button Turns on off the Device 3 Power input port Inputs power 4 Audio input port Receives the analog audio signal output from the devices such as...

Page 49: ...lex RS 485 port T T R R Four wire full duplex 485 port T and T is the output wire R and R is the input wire Control power output CTRL 12V Controls the 6th channel power output for alarm Turns off powe...

Page 50: ...Video output port Connect to video output devices such as TV 9 Alarm input port 1 16 Four groups of alarm output ports Group 1 port 1 to port 4 Group 2 port 5 to port 8 Group 3 port 9 to port 12 Grou...

Page 51: ...Ground 10 Video input port Connect to analog camera to input video signal 11 Network port Connects to Ethernet port 12 VGA video output Outputs analog video signal It can connect to the monitor to vie...

Page 52: ...NC Normally Closed When your alarm input device is using external power make sure that the device and the NVR have the same ground Alarm output port 1 5 NO1 NO5 C1 C5 NC5 Five groups of alarm output p...

Page 53: ...ts to the external devices such as keyboard mouse and USB storage device 16 eSATA port External SATA port which connects to the device with SATA port Perform the jumper configuration when connecting H...

Page 54: ...485_B is connected to the cable B Four wire full duplex RS 485 port T T R R Four wire full duplex 485 port T and T is the output wire R and R is the input wire Control power output CTRL 12V Controls t...

Page 55: ...microphone 3 Audio output port Outputs the analog audio signal to the devices such as the sound box 4 GND Ground 5 Power cable fastener Use clamp to secure the power cable on the DVR in case there is...

Page 56: ...rts 4K resolution output and supports mouse operation and control Note when the HDMI output resolution is 4K the VGA output stops 5 Network port Connects to Ethernet port 6 RS 485 communication port C...

Page 57: ...s VGA It supports 4K resolution output and supports mouse operation and control Note when the HDMI output resolution is 4K the VGA output stops 6 VGA video output Outputs analog video signal It can co...

Page 58: ...his button to play back the next video 6 Previous record In playback state press this button to play back the previous video 7 Play Pause In normal playback state press this button to pause playback I...

Page 59: ...control menu in PTZ control interface In motion detection interface press this button with direction keys to complete setup In text mode press and hold this button to delete the last character To use...

Page 60: ...the video In multiple window mode double click one channel to view in full window Double click current video again to go back to previous multiple window mode Right click Right click in live view win...

Page 61: ...Basics This chapter introduces the typical connection diagrams and ports connections Typical Connection Diagram The following figure is for reference only The actual product shall prevail Typical conn...

Page 62: ...compensation devices or use optical fiber to ensure video quality You should keep the video signal away from the strong electromagnetic interference especially the high tension current Keeping connect...

Page 63: ...ded for alarm input Alarm input needs the low level voltage signal Alarm input mode can be either NC Normally Closed or NO Normally Open When you are connecting two DVRs or you are connecting one DVR...

Page 64: ...elled open the power output 12V Rated current Voltage current 500 mA Ground cable 485 A B 485 communication port They are used to control devices such as decoder 120 should be parallel connected betwe...

Page 65: ...plating AuAg10 AgNi10 CuNi30 Rating Resistance Load Rated switch capacity 30 VDC 1 A 125 VAC 0 5 A 24 VDC 1 A 125 VAC 2 A Maximum switch power 62 5 VA 30 W 250 VA 48 W Maximum switch voltage 125 VAC...

Page 66: ...S 485 Port Connect the RS 485 cable of the PTZ camera to the RS 485 port on the Device Ensure the match of A and B interfaces Connect the video out cable of the PTZ camera to the video input port on t...

Page 67: ...ce Power on the Device after the power cable is properly connected To protect the Device please connect the Device with the power cable first and then connect to the power source To ensure the stable...

Page 68: ...e Device Turn on device Select your location from the drop down list then language and video standard will match your location automatically You can change the language and video standard manually Cli...

Page 69: ...Password setting parameters Parameter Description User By default the user is admin Password In the Password box enter the password for admin Confirm Password Prompt Hint In the Prompt Hint box enter...

Page 70: ...system will require the unlock pattern as the default login method If you skip this setting enter the password for login Password protection Configure the protection parameters for password After conf...

Page 71: ...and agree to all terms check box Click Next The Startup Wizard interface is displayed For details about quick settings during startup see 5 1 4 Setting Up with the Startup Wizard 5 1 3 Resetting Passw...

Page 72: ...ord on local interface make sure that security questions are preset when the device does not support Reset button 5 1 3 2 Resetting Password on Local Interface Enter the login interface If you have co...

Page 73: ...you have set the reserved email address the Prompt message interface is displayed If you did not set the reserved email address the email entering interface is displayed Enter the email address and th...

Page 74: ...the system will collect your information for password reset and the information includes but not limited to email address MAC address and device serial number Read the prompt carefully before clickin...

Page 75: ...e Use the security code received in your email box to reset the password within 24 hours otherwise the security code becomes invalid Security questions 1 On the Reset password interface as shown in St...

Page 76: ...sword box Click Save The password resetting is started After resetting is completed a pop up message is displayed Click OK A pop up message is displayed asking if you want to sync the password with th...

Page 77: ...button on the mainboard to reset the Device to the factory default Not all models are provided with reset button Disconnect the Device frompower source and then remove the cover panel For details abou...

Page 78: ...pdates are available After the auto check function is enabled to notify you to update timely the system will collect the information such as IP address device name firmware version and device serial n...

Page 79: ...the standby time for the Device The Device automatically logs out when it is not working for the configured time period You need to log in to the Device again The value ranges from 0 to 60 0 indicates...

Page 80: ...nded to avoid the recoding period or stop recording first before you change the system time Time Zone In the Time Zone list select a time zone for the system Date Format In the Date Format list select...

Page 81: ...ETWORK TCP IP After you have configured the date and time settings on the Date Time interface click Next Configure the settings for network parameters Table 5 4 Network parameters Parameter Descriptio...

Page 82: ...as below 1500 The biggest value of Ethernet information package This value is typically selected if there is no PPPoE or VPN connection and it is also the default value of some routers network adapte...

Page 83: ...form Then you can access and manage the device in the WAN For details refer to the P2P operation manual You can also enter the QR code of Cell Phone Client and Device SN by clicking on the top right o...

Page 84: ...sure the Device is initialized is displayed 3 Tap OK If the Device has not been initialized Tap Device Initialization to perform initializing by following the onscreen instructions If the Device has b...

Page 85: ...Add device 5 Tap P2P P2P 6 Enter a name for the DVR the username and password scan the QR code under Device SN 7 Tap Start Live Preview The Device is added and displayed on the live view interface of...

Page 86: ...ettings of main stream and sub stream for the Device You can also configure encode settings by selecting Main Menu CAMERA Encode Audio Video After you have configured the P2P settings on the Audio Vid...

Page 87: ...AL format you can select the value from 1 through 25 in NTSC format you can select the value from 1 through 30 However the actual range of frame rate that you can select depends on the capability of t...

Page 88: ...ct the channel that you want to configure the settings for Type In the Mode list you can select Human Face Event or General as the event type for which you want to take a snapshot Scheduled The snapsh...

Page 89: ...recorded video files always from the earliest time The locked recorded video files will not be overwritten Create Video Files Configure the time length and file length for each recorded video Delete...

Page 90: ...then set a HDD as redundant HDD Select Main Menu STORAGE Schedule Record and then select the Redundancy check box If the selected channel is not recording the redundancy function takes effect next tim...

Page 91: ...riods Define for the whole week Click next to All all the icon switches to you can define the period for all the days simultaneously Define for several days of a week Click before each day one by one...

Page 92: ...to other channels After configuring the recording schedule settings you need to perform the following operations to start recording according to the defined schedule Enable the alarm event and cofigu...

Page 93: ...ting is active For details about defining a period see 5 1 4 9 Configuring Recorded Video Storage Schedule Copy Click Copy to to copy the settings to other channels Click OK A pop up message is displa...

Page 94: ...View After you logged in the Device the live view is displayed The number of channels displayed depends on your model To enter the live view screen from other interfaces click on the top right of the...

Page 95: ...on Function Indicates recording status This icon displays when the video is being recorded This icon displays when the motion detection occurs in the scene This icon displays when the video loss is de...

Page 96: ...Analog channel Digital channel Table 5 11 Live control bar description No Function No Function No Function 1 Instant Playback 4 Manual Snapshot 7 Camera Registration 2 Digital Zoom 5 Mute 3 Instant Re...

Page 97: ...nt playback and will not display until exited During playback screen split layout switch is not allowed To change the playback time select Main Menu SYSTEM General Basic in the Instant Play box enter...

Page 98: ...age device By clicking you can take snapshots The snapshots are automatically saved into the connected USB storage device You can view the snapshots on your PC To change the quantity of snapshots sele...

Page 99: ...uring Remote Devices 5 2 3 Navigation Bar You can access the functions to perform operations through the function icons on the navigation bar For example you can access Main Menu and switch window spl...

Page 100: ...details see 5 15 1 Configuring Network Settings Open the Disk Manager interface For details see 5 18 3 Configuring Disk Manager Open the USB Management interface For details about USB operations see...

Page 101: ...the live view screen as a single channel layout or multi channel layout Previous Screen Click Previous Screen to go to the previous screen For example if you are using 4 split mode the first screen is...

Page 102: ...function Image Open the Image interface where you can adjust the video image color Camera Property Click to modify the camera properties Sub Port Click to switch to extra screen control 5 2 5 Channel...

Page 103: ...ce Drag a channel to the target window split Drag a window split to another to change the sequence You can view the channel sequence according to the channel number on the lower right corner of the wi...

Page 104: ...then select Image the Image interface is displayed For details see 5 5 1 Configuring Image Settings Image Table 5 14 Image settings Parameter Description Period Divide 24 hours into two periods and c...

Page 105: ...m 0 to 100 The default value is 50 The recommended range is between 40 and 60 Saturation Adjust the color shades The bigger the value the lighter the color will become This value does not influence th...

Page 106: ...f you select All the configuration will apply to all four customized color modes 3 Click OK 4 On the Image interface in the Color Mode list you can select the customized color mode 5 2 7 Live View Dis...

Page 107: ...nsparency of the graphical user interface GUI The higher the value the more transparent the GUI becomes Resolution Select resolution for the video The default resolution for VGA port and HDMI port is...

Page 108: ...Zero channel Configure the settings for the zero channel parameters Table 5 16 Zero channel parameters Parameter Description Enable Enable zero channel function Compression In the Compression list sel...

Page 109: ...ins in top bottom left and right directions as well as the brightness of the monitor connected to the Video out port of the Device Select Main Menu DISPLAY TV Adjust TV adjustment Configure the parame...

Page 110: ...User s Manual 98 Main screen Sub screen Configure the settings for the tour parameters for both Main Screen and Extra Screen...

Page 111: ...s to form a group and then click Save Delete a channel group Select the check box of any channel group and then click Delete Edit a channel group Select the check box of any channel group and then cli...

Page 112: ...and click OK to complete the settings Modify channel group 5 2 9 Quick Operation Bar You can quickly access to the function modules on function titles and setting menu through shortcut icons on quick...

Page 113: ...rface Click to jump to ALARM interface Click to jump to SMART DETECTION interface Click to jump to POS interface Click to jump to NETWORK interface Click to jump to MAINTAIN interface Click to jump to...

Page 114: ...ERA interface Click to jump to NETWORK interface Click to jump to STORAGE interface Click to jump to SYSTEM interface Click to jump to SECURITY interface Click to jump to ACCOUNT interface Entering Ma...

Page 115: ...User s Manual 103 Main menu...

Page 116: ...nnel function AUDIO Manage audio files and configure the playing schedule The audio file can be played in response to an alarm event if the voice prompts function is enabled 2 Switch icon indicates th...

Page 117: ...ce 5 4 1 Configuring PTZ Connection Settings You need to configure the PTZ connection settings before use Local connection RS 485 Port for connecting speed dome or coaxial cable for connecting coaxial...

Page 118: ...with the address configured on the PTZ camera otherwise the PTZ camera cannot be controlled from the Device Baud Rate In the Baud Rate list select the baud rate for the PTZ camera The default is 9600...

Page 119: ...o this point and move it to the middle of the screen Zooming On the fast positioning screen drag to draw a square on the view The square supports zooming Dragging upward is to zoom out and dragging do...

Page 120: ...ontrol panel Table 5 23 PTZ control panel description Icon Function Icon Function Preset Pan Tour Flip Pattern Reset Autoscan Click the AUX Config icon to open the PTZ functions settings interface AUX...

Page 121: ...k Click the Tour tab Tour In the Tour No box enter the value for the tour route In the Preset box enter the preset value Click Add Preset A preset will be added for this tour You can repeat adding mor...

Page 122: ...ing zoom focus iris and directions On the PTZ interface click End to complete the settings 5 4 3 4 Configuring Scan On the expanded PTZ control panel click Click the Scan tab Scan Click the direction...

Page 123: ...box enter the value of the tour that you want to call Click to call the tour Click again to stop calling the tour 5 4 4 3 Calling Patterns On the expanded PTZ control panel in the No box enter the val...

Page 124: ...6 Using Auxiliary Button On the expanded PTZ control panel click the AUX setting interface is displayed In the Shortcut Aux list select the option that corresponds to the applied protocol In the Aux N...

Page 125: ...ect the onscreen parameters Click Enter to complete the settings Configuring Camera Settings 5 5 1 Configuring Image Settings You can configure the image settings such as saturation contrast brightnes...

Page 126: ...ive Time box enter the start time and end time for the period you selected Saturation Adjusts the color shades The bigger the value the lighter the color will become This value does not influence the...

Page 127: ...he parameters correspondingly Day Apply the configuration during daytime Night Apply the configuration during nighttime Normal Apply the configuration during day and night Switch by Period If you sele...

Page 128: ...image only By Time The camera outputs image according to the configured sunrise time and sunset time Click Apply to complete the settings 5 5 2 Configuring Encode Settings 5 5 2 1 Encode Select Main...

Page 129: ...r the specific range of frame rate that you can select depends on the capability of the Device Quality This function is available if you select VBR in the Bit Rate List The higher the value the better...

Page 130: ...e snapshot is taken when there is an alarm event occurs such as motion detection event video loss and local alarms Face Snapshot The snapshot is taken when the face is detected The face detection func...

Page 131: ...led by default After it is enabled when main stream resolution is 4K the frame rate can be 10 fps Select Main Menu CAMERA Encode Encode Enhancement Encode enhancement Click behind Encode Enhancement t...

Page 132: ...the system time on each channel window in the live view screen In the Time Title list select time display style Channel Title Select the Channel Title check box to display the channel name on each cha...

Page 133: ...apply the configured covered block to the selected channel window during recording To configure covering block do the following 1 Select the Live check box or the Record check box or select the both...

Page 134: ...l 8 in Figure 5 72 The 17 32 channels are only for IP camera and the range changes dependent on the model you purchased The channel selection for analog camera or IP camera are in sequence for example...

Page 135: ...nel that you want to upgrade Click Update If the upgrading is successful the system pops up a message indicating the upgrading is completed Configuring Remote Devices 5 6 1 Adding Remote Devices This...

Page 136: ...list None Display all types of devices IPC Display the front end devices DVR Display all storage devices such as NVR DVR and HCVR OTHER Display the devices that do not belong to IPC or DVR type Search...

Page 137: ...device and then click Delete to delete the added device Import Select the searched devices and then click Import to import the devices in batches Export Select the added devices and then click Export...

Page 138: ...re the password and email information If you select the Using current device password and email info check box the remote device automatically uses the current password and email information so you do...

Page 139: ...aracters and contain at least two types of characters among upper case lower case number and special character excluding and Enter a strong password according to the password strength bar indication C...

Page 140: ...bnet mast default gateway and incremental value The system will allocate the IP address to the remote devices by progressively increasing the last part of the IP address when initializing devices in b...

Page 141: ...129 Device initialization Click Finished 5 6 1 2 Adding Remote Devices Automatically On the Add Camera interface click Search Device The devices found are displayed Search device Select the check box...

Page 142: ...device Manufacturer In the Manufacturer list select the manufacturer of the remote device IP Address In the IP Address box enter the IP address of remote device The default is 192 168 0 0 which the sy...

Page 143: ...DP or MULTICAST If the remote device is added through other manufacturers the system supports TCP and UDP Encryption If the remote device is added through ONVIF protocol enabling the Encryption check...

Page 144: ...ice Select the check box of the devices that you want to delete and then click Delete 5 6 1 5 Modifying IP Address You can modify a single IP address or multiple IP addresses of remote devices at one...

Page 145: ...assword Click OK To modify IP address in batches do the following In the Searched Device list area select the devices that you want to modify IP address in batches Click Incremental value Set incremen...

Page 146: ...to the USB port of the Device Click Export Browse Configure the save path Click OK to save the settings A pop up message indicating Successfully exported is displayed Click OK When exporting IP addre...

Page 147: ...OK to replace the existing one Click Cancel to add it as a separate device in the Added Device area You can edit the exported csv file and be cautious not to change the file format otherwise the file...

Page 148: ...a List Status Status 5 6 2 2 Viewing Firmware Information You can view the device firmware information such as channel number IP address manufacturer system version video input audio input and alarm i...

Page 149: ...User s Manual 137 Firmware 5 6 2 3 Upgrading Remote Devices Select Main Menu CAMERA Camera List Update Update Upgrade the device...

Page 150: ...ate The system will pop up a message to indicate if the upgrading is successful You can use the Type list to filter the devices so that you can find the devices quickly Configuring Record Settings You...

Page 151: ...ording for 24 hours for the selected channel Stop Do not record Snapshot Enable or disable the scheduled snapshot for the corresponding channels Click Apply 5 7 2 Configuring Recorded Video Storage Sc...

Page 152: ...ayed On the shortcut menu select Manual Control Record Control In the Snapshot area enable the snapshot for the channels if needed Snapshot Select Main Menu CAMERA Encode Snapshot In the Type list sel...

Page 153: ...pshot In the Type list select Event and then configure other parameters Event Select Main Menu ALARM Video Detection and select the event type to configure for example select the Motion Detection tab...

Page 154: ...ncode Snapshot In the Type list select Face Snapshot and then configure other parameters Face snapshot Select Main Menu SMART DETECTION Parameters Face Picture storage Select the Picture Storage check...

Page 155: ...r details see 5 18 9 Configuring FTP Storage Settings The snapshots will be uploaded to FTP for backup Playing Back Video 5 9 1 Enabling Record Control Manual recording operation requires the user hav...

Page 156: ...onfigured in the recording schedule Manual Keep general recording for 24 hours for the selected channel Stop Do not record Snapshot Enable or disable the scheduled snapshot for the corresponding chann...

Page 157: ...n single channel 4 channel 9 channel and 16 channel When playing back in a single channel click and hold to select the area that you want to enlarge The area is enlarged after the left mouse button is...

Page 158: ...rded video located Click and hold the time bar and the mouse pointer shall change to a hand icon and then you can drag to view the playback of the target time You can drag the vertical orange line on...

Page 159: ...ideo files For details see 5 9 3 4 Backing up Recorded Video 11 List Display This area includes Tag List and File List Click the Tag List button the marked recorded video list is displayed Double clic...

Page 160: ...on switches to click to stop playing backward During playing back click to start playing forward Previous Frame Next Frame When the playback is paused click or click to play single frame recorded vide...

Page 161: ...the recorded view For details about adding mark see 5 9 5 Marking and Playing Back Video Hide POS Hide During single channel playback click to display or hide POS information on the screen 5 9 3 2 Sel...

Page 162: ...clipping Click The BACKUP dialog box is displayed You can back up the files You can clip the video of a single channel or multiple channels Maximum 1024 files can be backed up at one time The files t...

Page 163: ...nel by selecting Main Menu ALARM Video Detection Motion Detection To use the Smart Search function do the following Select Main Menu SEARCH the video search interface is displayed In the Camera Name l...

Page 164: ...k Video You can mark the recording for somewhere important Then you can easily find the marked recording by searching time and mark name Marking a Video Select Main Menu SEARCH In the playback mode cl...

Page 165: ...of the tagged video before the tagged time In the Tag Name box enter the name of a tagged video In the Interval Before Tag box enter N seconds Click The playback starts from N seconds before the tagge...

Page 166: ...he tagged video and then click Delete After opening the Tag Management interface the playback will pause until exiting this interface If the marked video that was in playing back is deleted the playba...

Page 167: ...yback starts from the beginning Double click anywhere on the time bar the playback starts from where you click Time bar Every recorded video file must be at least five minutes If a recorded video file...

Page 168: ...e you can enter the specific time to search the file that you want to view In the File List area there are 128 files can be displayed File type R indicates general recorded video A indicates recorded...

Page 169: ...be covered To view the locked information click the File Lock interface is displayed The recorded video that is under writing or overwriting cannot be locked To unlock the recorded video in the File L...

Page 170: ...2 Alarm Input Settings Connect the alarm input and output ports by referring to 4 3 Connecting to Alarm Input and Output You can configure the alarm settings for each channel individually or apply the...

Page 171: ...Detection Period section in 5 10 4 1 Configuring Motion Detection Settings Anti Dither Configure the time period from end of event detection to the stop of alarm Alarm out Port Click Setting to displ...

Page 172: ...cord Set a length of time for the Device to delay turning off recording after the alarm is cancelled The value ranges from 10 seconds to 300 seconds and the default value is 10 seconds Tour Select the...

Page 173: ...d then the Device outputs the alarms in the way that you configure in this section Select Main Menu ALARM Alarm in Port Alarm Box Alarm box In the Alarm Box list select the alarm box number correspond...

Page 174: ...settings Click Default to restore the default setting Click Copy to to copy the settings to other channels Click Refresh to refresh configured settings 5 10 2 4 Configuring Alarms for IP Camera Offli...

Page 175: ...ttings from the offline IPC Click Apply to complete the settings Click Default to restore the default setting Click Copy to to copy the settings to other channels 5 10 2 5 Configuring Alarms from HDCV...

Page 176: ...arm Output When the Device activates alarms the connected alarm device generates alarms in the way that you can configure in this section You can connect to the output port of the Device or connect wi...

Page 177: ...address number configured by the DIP switch on the Alarm Box Alarm Type Select the alarm type for each alarm output ports Status Indicates the status of each alarm output port Alarm Reset Click OK to...

Page 178: ...om 5 seconds to 30 seconds and the default value is 5 seconds Mode Set the alarm mode of white light to be Always on or Flicker Flicker Frequency When setting the alarm mode of white light to be Flash...

Page 179: ...lled The value ranges from 5 seconds to 30 seconds and the default value is 5 seconds Audio Clip Select the audio clip for the siren sound The default setting is Clip 1 Volume Select the volume for th...

Page 180: ...nd image processing technology The technology analyzes the video images to detect the obvious changes such as moving objects and blurriness The system activates alarms when such changes are detected 5...

Page 181: ...g leaves flies The detection range by PIR is smaller than the field angle PIR function is enabled by default if it is supported by the cameras Enabling PIR function will get the motion detect to be en...

Page 182: ...system to send an email notification when an alarm event occurs To use this function make sure the email function is enabled in Main Menu NETWORK Email Record Channel Select the channel s that you wa...

Page 183: ...to enable audio broadcast alarm tones in response to a motion detection event White Light Select the check box to enable white light alarm of the camera Siren Select the check box to enable sound ala...

Page 184: ...tting interface On the Motion Detection interface click Apply to complete the settings Setting Motion Detection Period The system only activates the alarm in the defined period Next to Schedule click...

Page 185: ...to enable the settings There are six periods for you to set for each day Under Copy to select All to apply the settings to all the days of a week or select specific day s that you want to apply the se...

Page 186: ...to restore the default setting Click Copy to in the Copy to dialog box select the additional channel s that you want to copy the motion detection settings to and then click Apply 5 10 4 3 Configuring...

Page 187: ...settings Click Default to restore the default setting Click Copy to in the Copy to dialog box select the additional channel s that you want to copy the motion detection settings to and then click App...

Page 188: ...5 10 4 1 Configuring Motion Detection Settings Click Apply to complete the settings Click Default to restore the default setting Setting the Types for Diagnosing Targets Next to Rule click Setting Vi...

Page 189: ...ommon image quality reduction problem and defined as out of focus Overexposure The video brightness refers to the intensity of image pixel The range is between 0 the darkest black and 255 the brightes...

Page 190: ...t Extension Alarm Enable alarm activation through the connected alarm box Wireless Siren Enable alarm activation through devices connected by USB gateway or camera gateway Post Alarm Set a length of t...

Page 191: ...eck box to enable the Device to record a local alarm log Alarm Tone Select to enable audio broadcast alarm tone in response to a HDD alarm event Click Apply to complete the settings 5 10 5 2 Configuri...

Page 192: ...e check box to enable a pop up message in your local host PC Send Email Select the Send Email check box to enable the system to send an email notification when an alarm event occurs To use this functi...

Page 193: ...tects that person vehicle face or behavior matches the detection rule Not all models support this function Only the analog channel 1 supports this function The IP channel does not support this functio...

Page 194: ...cluding high middle and low The higher the sensitivity is the bigger alarm probability will be the bigger false alarm rate will be The system selects middle by default Effective Target Select alarm ob...

Page 195: ...rs The recording for motion detection and auto recording function must be enabled For details see 5 1 4 9 Configuring Recorded Video Storage Schedule and 5 9 1 Enabling Record Control PTZ Linkage Clic...

Page 196: ...Siren Select the check box to enable the sound alarm of the camera Click Apply to save configuration 5 11 1 2 Smart Search Filter SMD videos that meet criteria and play back the videos Select Main Men...

Page 197: ...ion Only the analog channel 1 supports this function The IP channel does not support this function SMD face detection function and IVS function cannot be enabled at the same time 5 11 2 1 Configuring...

Page 198: ...es are connected When an alarm event occurs the system links the peripheral alarm devices connected to the selected output port Post Alarm Set a length of time for the Device to delay turning off alar...

Page 199: ...Select Main Menu CAMERA Encode Snapshot in theType list select Human Face Sub Screen Select the check box to enable the function When an alarm event occurs the extra screen outputs the settings config...

Page 200: ...Time box enter the time Select the display by clicking Diagram or clicking List Click Search The faces searched in the defined period are displayed Click Export to export the search results to the co...

Page 201: ...User s Manual 189 Search result diagram Search result list...

Page 202: ...and analyzes the images to extract the key information to match with the preset rules When the detected behaviors match with the rules the system activates alarms The IVS function and face detection...

Page 203: ...l list select the channel number that you want to configure the IVS function Click Add Add rule Configure the parameters for the rule that you selected Select the check box of the rule to enable it Cl...

Page 204: ...ng Supports multiple tripwires in the same scenario to meet the complexity Supports size filtering for target On the rule line that you added in the Type list select Tripwire Tripwire Draw a tripwire...

Page 205: ...ule preset 3 Configure the settings for the parameters of drawing rules Table 5 46 Rule parameters Parameter Description Name Enter the customized rule name Direction Set the direction of the tripwire...

Page 206: ...the minimum size Preset In the Preset list select the preset that you want to configure the rule for 4 Drag to draw a tripwire The tripwire can be a straight line broken line or polygon 5 Click OK to...

Page 207: ...nd an email notification when an alarm event occurs To use this function make sure the email function is enabled in Main Menu NETWORK Email Record Channel Select the channel s that you want to record...

Page 208: ...in response to an alarm event White Light Select the check box to activate a white light camera to trigger white light alarm Siren Select the check box to activate an audio camera to trigger audio al...

Page 209: ...list select the channel that you want to configure the rules for 2 Click The monitoring screen to configure the intrusion rules is displayed See Figure 5 151 for analog camera and the IP camera witho...

Page 210: ...rule preset 3 Configure the settings for the parameters of drawing rules Table 5 48 Intrusion parameters Parameter Description Name Enter the customized rule name Action Configure the actions that ar...

Page 211: ...the preset that you want to configure the rule for 4 Drag to draw an area 5 Click OK to save the settings Click to set the actions to be triggered For details see 5 11 3 1 2 Configuring Tripwire Rule...

Page 212: ...w an area 1 In the Channel list select the channel that you want to configure the rules for 2 Click The monitoring screen to configure the abandoned rules is displayed See Figure 5 154 for analog came...

Page 213: ...User s Manual 201 Abandoned object rule Abandoned object rule preset 3 Configure the settings for the parameters of drawing rules...

Page 214: ...e no alarms will be activated The maximum size should be larger than the minimum size Preset In the Preset list select the preset that you want to configure the rule for 4 Drag to draw an area 5 Click...

Page 215: ...t the channel that you want to configure the rules for 2 Click The monitoring screen to configure the missing rules is displayed See Figure 5 157 for analog camera and the IP camera without preset and...

Page 216: ...the target that is crossing the tripwire is smaller than the minimum size or larger than the maximum size no alarms will be activated The maximum size should be larger than the minimum size Preset In...

Page 217: ...to enable to apply the configurations For example you have configured the intelligent settings for IP camera as displayed in Figure 5 159 and then click Apply to save the settings IVS Click Smart Pla...

Page 218: ...r s Manual 206 Smart plan For the IP camera without preset see Figure 5 161 IVS without preset Enable the IVS function For the IP camera with preset do the following 1 In the Preset list select 1_Pres...

Page 219: ...e IVS button and Face Detect button are displayed Add IVS 3 Select the line of 1_Preset1 4 Click IVS button to enable the intelligent settings to preset 1 The button is displayed in blue 5 Click Apply...

Page 220: ...for the events In the Type list select the event type that you want to search In the Start Time box and End Time box enter the date and time Select the display mode of the search results by clicking D...

Page 221: ...User s Manual 209 Search results diagram Search results list Double click the video or click...

Page 222: ...ormat are supported IoT Function 5 12 1 Configuring Sensor Settings You can connect external sensors wirelessly through the Device with USB gateway or through connecting to a camera gateway After conn...

Page 223: ...User s Manual 211 Sensor pairing In the Access Type list select USB Gateway Click Add Add gateway Click Pair The Device starts pairing with the sensor After pairing is completed see Figure 5 169...

Page 224: ...ed Click Back to exit the pairing interface The added sensor information is displayed Click to modify the sensor name click to delete sensor information Sensor pairing 5 12 1 2 Connecting Sensor throu...

Page 225: ...unction Select Main Menu IoT Management Sensor Pairing Sensor pairing In the Access Type list select Camera Gateway In the Channel list select the channel that is connected to the camera Click Add Add...

Page 226: ...pleted see Figure 5 173 Paired Click Back to exit the pairing interface Click to modify the sensor name click to delete sensor information Sensor pairing 5 12 1 3 Configuring Alarm Linkage Select Main...

Page 227: ...the Access Type list select USB Gateway Camera Gateway or All When Access Type is Camera Gateway you can select Channel to filter the status of present wireless detector Click Alarm linkage settings C...

Page 228: ...Device to delay turning off alarm after the external alarm is cancelled The value ranges from 0 seconds to 300 seconds and the default value is 10 seconds Post Record Set a length of time for the Dev...

Page 229: ...larm log Extra screen Select the check box to enable the function When an alarm event occurs the extra screen outputs the settings configured in Main Menu DISPLAY Tour Sub Screen Not all models suppor...

Page 230: ...nable IoT function Enable IoT The Device starts detecting the temperature and humidity data from the camera and display on the Realtime Display interface Optional Set temperature displaying mode When...

Page 231: ...can select 5 Sec You can also display the temperature and humidity data in graphical way by selecting the Display Chart check box to See Figure 5 179 for humidity data in graphical way Temperature cha...

Page 232: ...exporting is finished a Message dialog box is displayed Click OK You can find the exported data on your USB device 5 12 2 4 Configuring Alarm Linkage You can configure alarm linkage settings for tempe...

Page 233: ...User s Manual 221 Temperature humidity On the temperature information line click Temperature setting Configure the settings for alarm linkage...

Page 234: ...Enable alarm activation through the alarm devices connected to the selected output port External Alarm Enable alarm activation through the connected alarm box Wireless Siren Enable alarm activation t...

Page 235: ...zzer noise at the Device Video Matrix Select the check box to enable the function When an alarm event occurs the video output port outputs the settings configured in Main Menu DISPLAY Tour Not all mod...

Page 236: ...User s Manual 224 Temperature humidity On the humidity information line click Humidity setting Configure the settings for the following parameters...

Page 237: ...the connected alarm box Wireless Siren Enable alarm activation through devices connected by USB gateway or camera gateway PTZ Linkage Click Setting to display the PTZ interface Enable PTZ linkage act...

Page 238: ...eo Matrix Select the check box to enable the function When an alarm event occurs the video output port outputs the settings configured in Main Menu DISPLAY Tour Not all models support this function Se...

Page 239: ...to search You can select Humidity or Temperature Status Select the information state that you want to search This option is available when you select List in the Display Type list Start Time Enter th...

Page 240: ...User s Manual 228 List For the data displayed in graph see Figure 5 187 Graph...

Page 241: ...ement Wireless Siren Wireless siren Configure the settings for the wireless alarm output Table 5 55 Wireless alarm output Parameter Description USB Gateway Camera Gateway Auto Automatically activate a...

Page 242: ...the POS information in the live view screen only support single channel mode and four channel mode Displaying monitoring screen and playing back in the web support multi channel mode 5 13 1 Searching...

Page 243: ...he POS name supports 21 Chinese characters or 63 English characters Enable Enable the POS function Record Channel Select the channel s that you want to record The selected channel s starts recording a...

Page 244: ...erlay Time Enter the time that how long you want to keep the POS information displaying For example enter 5 the POS information disappear from the screen after 5 seconds Font Size In the Font Size lis...

Page 245: ...ting System Settings and 5 20 6 Updating the Device Find USB device 5 14 2 Backing up Files You can back up the recorded videos and snapshots Select Main Menu Backup Backup Configure the settings for...

Page 246: ...re you want to search for the files Type In the Type list select the file type that you want to search Start Time Enter the start time and end time for the files that you want to search End Time File...

Page 247: ...the settings for the Device such as IP address DNS according to the networking plan Select Main Menu NETWORK TCP IP the TCP IP interface is displayed For details about parameter settings see 5 1 4 4...

Page 248: ...o your actual situation UDP Port The default value setting is 37778 You can enter the value according to your actual situation HTTP Port The default value setting is 80 You can enter the value accordi...

Page 249: ...mplete the settings 5 15 1 3 Configuring Wi Fi Connection Settings You can make wireless connection between the Device and the other devices in the same network through Wi Fi settings facilitating the...

Page 250: ...irst and then reconnect To connect to other hotspot disconnect from the current connected hotspot first and then connect to the other hotspot Disconnect To disconnect from a hotspot click Disconnect C...

Page 251: ...displays the recognized information for the parameters in Area 2 Table 5 60 3G 4G parameters Parameter Description NIC Name Displays the name of Ethernet card Network Type Displays the network type D...

Page 252: ...com or China Mobile 3G network which are defined as private network therefore you cannot log in to the Device through PC that is connected to public internet The Ethernet card names that are displayed...

Page 253: ...sword box enter the user name and password accordingly provided by the Internet Service Provider Click Apply to complete the settings The system pops up a message to indicate the successfully saved Th...

Page 254: ...formation of all the connected devices under this user name Configuring Steps Select Main Menu NETWORK DDNS DDNS Configure the settings for the DDNS parameters Table 5 61 DDNS parameters Parameter Des...

Page 255: ...he amount of time that you want to update the DDNS Click Apply to complete the settings Enter the domain name in the browser on your PC and then press Enter If the web interface of the Device is displ...

Page 256: ...ble the attachment function When there is an alarm event the system can attach snapshots as an attachment to the email Encryption Type Select the encryption type NONE SSL or TLS For SMTP server the de...

Page 257: ...ct into the LAN Select Main Menu NETWORK TCP IP configure the IP address into the router IP address range or enable the DHCP function to obtain an IP address automatically Configuration Steps Select M...

Page 258: ...00 and avoid popular ports from 1 through 255 and system ports from 256 through 1023 When there are several devices in the LAN reasonably arrange the ports mapping to avoid mapping to the same externa...

Page 259: ...he monitoring port on the agent program Read Community Indicates the read write strings supported by the agent program Write Community Trap Address Indicates the destination address for the agent prog...

Page 260: ...er to load in the module from compilation On the MG SOFT MIB Browser enter the Device IP that you want to manage and then select the version number to query On the MG SOFT MIB Browser unfold the tree...

Page 261: ...65000 Click Apply to complete the settings You can use the multicast IP address to log in to the web On the web login dialog box in the Type list select MULTICAST The web will automatically obtain the...

Page 262: ...u want to register to Port Enter the port of the server Sub Service ID This ID is allocated by the server and used for the Device Click Apply to complete the settings 5 15 1 12 Configuring Alarm Cente...

Page 263: ...ER Server Address The IP address and communication port of the PC installed with alarm client Port Auto Report Plan In the Auto Report Plan list select time cycle and specific time for uploading alarm...

Page 264: ...atus between the Device and other devices Select Main Menu MAINTAIN Network Test Network test In the Destination IP box enter the IP address Click Test After testing is completed the test result is di...

Page 265: ...ring resending and editing data that are sent and received during network transmission When there is network abnormality you can perform packet capturing and back up into the USB storage device This d...

Page 266: ...Device Click Refresh The Device starts detecting the USB storage device and displays its name in the Device Name box Select the route of the data that you want to capture and back up 1 In the Packet...

Page 267: ...capturing starts you can exit the Test interface to perform other operations such as web login and monitoring Click to stop capturing The backup data is saved in the selected route under the naming s...

Page 268: ...up and the name cannot be repeated Every user must belong to a group and one user only belongs to one group 5 16 1 Configuring User Account 5 16 1 1 Adding a User Account Select Main Menu ACCOUNT User...

Page 269: ...The new account cannot log in to the device during the time beyond the set period Permission In the Permission area select the check boxes in the System tab Playback tab and Monitor tab To manage the...

Page 270: ...half hour blocks to select the active periods all the days will take the same settings Define the period by editing Take Sunday as an example 1 Click Period 2 Enter the time frame for the period and...

Page 271: ...want to modify Modify Change the settings for password user name user group user MAC memo period and authority The new password can be set from 8 digits through 32 digits and contains at least two typ...

Page 272: ...ock Pattern interface and then click Save to save the setting Enter password hint text in Password Hint box Click OK to complete the settings 5 16 1 3 Deleting a User Account Select Main Menu ACCOUNT...

Page 273: ...k Add Add group Configure the settings for the parameters of adding a group Table 5 69 Parameters of adding a group Parameter Description Group Name Enter a name for the group Remarks Optional Enter a...

Page 274: ...ion In the Permission area select the check boxes in the System tab Playback tab and Monitor tab Click OK to complete the settings 5 16 2 2 Modifying a Group Select Main Menu ACCOUNT Group Group Click...

Page 275: ...User s Manual 263 Modify Change the settings for group name memo and authority Click OK to complete the settings 5 16 2 3 Deleting a Group Select Main Menu ACCOUNT Group Group...

Page 276: ...onfiguring ONVIF Users The device manufactured by other company can connect to the Device through ONVIF protocol by an authorized ONVIF account The admin account is created for ONVIF users right after...

Page 277: ...e the account Audio Management Audio management function manages audio files and configures the playing schedule When there is an alarm event the audio file can be activated 5 17 1 Configuring Audio F...

Page 278: ...es are automatically saved into the HDD so you do not need to connect to the USB storage device to get the file next time Click to play the audio file Click to rename the audio file Click to delete th...

Page 279: ...mes you want to repeat the playing in the defined period Output Port Includes two options MIC and Audio It is MIC by default The MIC function shares the same port with talkback function and the latter...

Page 280: ...red Files Configure whether to delete the old files and if yes configure the days Click Apply to complete the settings 5 18 2 Configuring the Recording and Snapshot Schedule The system starts recordin...

Page 281: ...Write Read Only and then click Apply to save the settings HDD format Select the HDD that you want to format click Format and enable Clear HDD database in the pop up message click OK and enter the pass...

Page 282: ...rrent HDD Mode is Quota Group click Change to HDD Group Mode and then configure HDD group You can enable either HDD Group Mode or Quota Group The system prompts to reboot the device each time when you...

Page 283: ...User s Manual 271 Main stream Sub stream...

Page 284: ...each channel and distribute the storage space of each channel reasonably If the interface displays that Current HDD Mode is HDD Group click Change to Quota Mode and then configure quota You can enabl...

Page 285: ...d select quota from the drop down list of corresponding HDD Click Apply to complete the settings Click Quota Statistics to view the quota of each channel in HDD See Figure 5 239 Quota statistics 5 18...

Page 286: ...no files in HDD the system cannot detect the bad track Global detect Detect the whole HDD through Windows which takes time and might affect the HDD that is recording the video Select Main Menu STORAGE...

Page 287: ...sults After the detecting is completed you can view the detecting reports to find out the problem and replace the defective HDD to avoid data loss Select Main Menu STORAGE Disk Check Check Report Repo...

Page 288: ...8 8 Configuring Record Estimate Record estimate function can calculate how long you can record video according to the HDD capacity and calculate the required HDD capacity according to the record perio...

Page 289: ...settings Then the system will calculate the time period that can be used for storage according to the channels settings and HDD capacity Click Copy to to copy the settings to other channels Calculati...

Page 290: ...space 5 18 9 Configuring FTP Storage Settings You can store and view the recorded videos and snapshots on the FTP server Preparation for Configuration Purchase or download a FTP server and install it...

Page 291: ...the user name and password to log in to the FTP server Enable the anonymity function and then you can login anonymously without entering the user name and password Username Password Storage Path Crea...

Page 292: ...t Channel Select the channel that you want to apply the FTP settings Day Select the week day and set the time period that you want to upload the recorded files You can set two periods for each week da...

Page 293: ...ity Modules This area shows the running status of security modules For details about the security modules move mouse pointer on the icon to see the on screen instructions Scanning Security Status You...

Page 294: ...ifications After enabling this function the alarm triggered by the NVR can be pushed to a mobile phone This function is enabled by default There might be safety risk if this service is enabled Disable...

Page 295: ...SSH service This function is disabled by default There might be safety risk if this service is enabled Disable this function when it is not in use Enable Device Discovery After enabling this function...

Page 296: ...ty between two communications application programs CA Certificate Enable it and click Browse to import CA certificate from flash drive For details about importing and creating a certificate see 5 19 4...

Page 297: ...ificate from USB drive For details about importing or creating a CA certificate see 5 19 4 Step 4 Select a HTTPS certificate Step 5 Click Apply to complete the settings 5 19 3 Attack Defense 5 19 3 1...

Page 298: ...e configured only in Network Access Type Start Port End Port Start Address End Address Enter Start Address and End Address of IP Segment When Type is IP Segment they can be configured MAC Address Ente...

Page 299: ...Add You can add trusted hosts for time synchronization Type Select IP address or IP segment for hosts to be added IP Address Input the IP address of a trusted host When Type is IP Address it can be co...

Page 300: ...ble 5 78 Certificate parameters Parameter Description County This parameter is user defined State This parameter is user defined City Name This parameter is user defined Valid Period Input a valid per...

Page 301: ...and import Insert a USB flash drive before operating CA application and import Import Third Party Certificate Insert the USB flash drive with third party certificate before importing Select Import Th...

Page 302: ...password of encrypted private key When the private key is not encrypted you don t need to this parameter 3 Click Create 5 19 4 2 Trusted CA Certificate Step 1 Select Main Menu SECURITY CA Certificate...

Page 303: ...protocol There might be safety vulnerability if this service is disabled Encryption Type Use the default setting Update Period of Secret Key Secret key update period Value range 0 720 hours 0 means ne...

Page 304: ...urity Warning Security Exception Security exception Step 2 Select Enable and configure parameters Table 5 80 Exception parameters Parameter Description Alarm out Port The alarm device such as lights s...

Page 305: ...formation in the log when an alarm occurs Send Email Select the check box When an alarm occurs the NVR device sends an email to the set mailbox to notify the user To use this function make sure the em...

Page 306: ...to the alarm device Post Alarm When the alarm ends the alarm extended for a period of time The time range is from 0 seconds through 300 seconds Buzzer Select the check box to activate the buzzer when...

Page 307: ...ed in Main Menu NETWORK Email Configuring System Settings 5 20 1 Configuring General System Settings You can configure the device basic settings time settings and holiday settings For details about ba...

Page 308: ...ording to your actual situation Click Add Enable the Add More function so you can continue adding holiday information Added holiday 5 20 2 Configuring RS 232 Settings You can configure serial port fun...

Page 309: ...col COM in order to overlay card number PTZ Matrix Connect matrix control It is Console by default Baud Rate Select Baud rate which is 115200 by default Data Bits It ranges from 5 to 8 which is 8 by d...

Page 310: ...ice temperature Not all models support this function and it is only supported on the local configuration interface Click Apply to complete the settings 5 20 4 Exporting and Importing System Settings Y...

Page 311: ...Exporting System Settings Select Main Menu MAINTAIN Manager Import Export Import export Insert a USB storage device into one of the USB ports on the Device Click Refresh to refresh the interface Conn...

Page 312: ...h to refresh the interface The connected USB storage device is displayed Click on the configuration folder under the name style of Config_ YYYYMMDDhhmmss that you want to import Click Import The Devic...

Page 313: ...of admin user in the prompted dialog box to completely recover device parameters to factory default 5 20 6 Updating the Device 5 20 6 1 Updating File Insert a USB storage device containing the upgrad...

Page 314: ...upgrade the system Before using this function you need to check whether there is any new version by auto check or manual check Auto check The Device checks if there is any new version available at int...

Page 315: ...Uboot Upgrading Under the root directory in the USB storage device there must be u boot bin img file and update img file saved and the USB storage device must be in FAT32 format Make sure the USB sto...

Page 316: ...information If there is no HDD installed the system can save up to 10 000 logs If there is HDD installed and has been formatted the system can save up to 500 000 logs If there is HDD installed the lo...

Page 317: ...arch and then click Search The search results are displayed Click Details or double click the log that you want to view the Detailed Information interface is displayed Click Next or Previous to view m...

Page 318: ...line users network data transmission details and test network For details about testing network see 5 15 2 1 Testing the Network 5 21 4 1 Viewing Online Users You can view the online user information...

Page 319: ...5 The system detects every 5 seconds to check whether there is any user added or deleted and update the user list timely 5 21 4 2 Viewing the Network Load Network load means the data flow which measur...

Page 320: ...the information of data sending speed and receiving speed The default display is LAN1 load Only one LAN load can be displayed at one time 5 21 5 Viewing HDD Information You can view the HDD quantity...

Page 321: ...of HDD Type Indicates HDD type Total Space Indicates the total capacity of HDD Free Space Indicates the usable capacity of HDD Health Status Indicates the health status of HDD Status Indicates the st...

Page 322: ...User s Manual 310 Channel information 5 21 7 Viewing Data Stream Information You can view the real time data stream rate and resolution of each channel Select Main Menu MAINTAIN System Info BPS...

Page 323: ...311 BPS 5 21 8 Viewing PoC Information Not all models support this function You can view the information about PoC camera such as quantity mode and power consumption Select Main Menu MAINTAIN System...

Page 324: ...n PoC camera or no camera is connected Logging out the Device On the top right of the Main Menu interface or on any interface after you have entered the Main Menu click Select Logout you will log out...

Page 325: ...ed information refer to Smart PSS user s manual Connecting to Network The factory default IP of the Device is 192 168 1 108 The Device supports monitoring on different browsers such as Safari Firefox...

Page 326: ...Login Resetting Password You can reset the password by the following methods when you forget the password for admin account If the password reset function is enabled you can use mobile phone to scan...

Page 327: ...User s Manual 315 Login Click Forgot Password Reset password Click OK...

Page 328: ...again refresh the interface Use the security code received in your email box to reset the password within 24 hours otherwise the security code becomes invalid Wrong security code entrance up to five t...

Page 329: ...om number letter and special characters excluding and Click Save The password resetting is started After resetting is completed a pop up message is displayed to indicate the result and you will see th...

Page 330: ...r actual situation 5 Displays Cell Phone Client and Device SN QR Code Cell Phone Client Use your mobile phone to scan the QR code to add the device into the Cell Phone Client and then you can start ac...

Page 331: ...the behavior detections by drawing rules for detecting tripwire intrusion abandoned objects and missing objects IoT You can view search and export the temperature and humidity data of camera and conf...

Page 332: ...ust Hardware malfunction 3 Hard disk cannot be detected There are following possibilities HDD is broken HDD jumper is damaged HDD cable connection is loose Main board SATA port is broken 4 There is no...

Page 333: ...able audio function Corresponding channel has no video input Playback is not continuous when the screen is blue 10 System time is not correct There are following possibilities Setup is not correct Bat...

Page 334: ...not recommend this mode There is privacy mask or channel protection setup Current user has no right to monitor DVR local video output quality is not good 15 Network connection is not stable There are...

Page 335: ...when you play the file transformed to AVI via media player No DivX503Bundle exe or ffdshow 2004 1012 exe in Windows XP OS 23 Forgot local menu operation password or network password Contact your loca...

Page 336: ...he camera is H 264 or not Check the device supports camera main stream resolution or not such as 960H D1 and HD1 Check camera network transmission has reached the threshold or not Check the online use...

Page 337: ...el to the IP channel to connect to the IP camera From Main Menu CAMERA Channel Type select the last channel to switch to the IP channel Some series product products support IP channel extension it sup...

Page 338: ...Video System LAN Local Area Network MAC Media Access Control MTU Maximum Transmission Unit NTP Network Time Protocol NTSC National Television Standards Committee ONVIF Open Network Video Interface Fo...

Page 339: ...User s Manual 327 Abbreviations Full term VBR Variable Bit Rate VGA Video Graphics Array WAN Wide Area Network...

Page 340: ...ideo shall be kept According to Formula 3 to calculate total capacity accumulation T q that is needed for all channels in the DVR during scheduled video recording Formula 3 c i i T m q 1 In the formul...

Page 341: ...Stream Size max File Size Bit Stream Size max File Size 448 Kbps 196 MB 512 Kbps 225 MB 640 Kbps 281 MB 768 Kbps 337 MB 896 Kbps 393 MB 1024 Kbps 450 MB 1280 Kbps 562 MB 1536 Kbps 675 MB 1792 Kbps 78...

Page 342: ...on DataTraveler 1 GB Kingston DataTraveler 2 GB Maxell USB Flash Stick 128 MB Maxell USB Flash Stick 256 MB Maxell USB Flash Stick 512 MB Maxell USB Flash Stick 1 GB Maxell USB Flash Stick 2 GB Kingax...

Page 343: ...anscend SDHC6 16 GB Big Kingston SDHC4 4 GB Big Kingston SD 2 GB Big Kingston SD 1 GB Big Sandisk SDHC2 8 GB Small Sandisk SD 1 GB Small Appendix 3 3 Compatible Portable HDD List Appendix Table 3 3 Co...

Page 344: ...y of the table below Here we recommend HDD of 500GB to 4TB capacity Appendix Table 3 6 Compatible SATA HDD list Manufacturer Series Model Capacity Port Mode Seagate Video 3 5 ST1000VM002 1 TB SATA Sea...

Page 345: ...D ST100000VX0004 10 TB SATA Seagate SkyHawk HDD Support HDD data recovery offered by Seagate ST1000VX003 1 TB SATA Seagate SkyHawk HDD Support HDD data recovery offered by Seagate ST2000VX005 2 TB SAT...

Page 346: ...ce MD03ACA400V 4 TB SATA TOSHIBA Sonance MD04ABA400V 4 TB SATA TOSHIBA Sonance MD04ABA500V 5 TB SATA Seagate Constellation ES series SATA interface ST1000NM0033 1 TB SATA Seagate Constellation ES seri...

Page 347: ...5 2 TB SATA Seagate Constellation ES series SAS interface ST3000NM0025 3 TB SATA Seagate Constellation ES series SAS interface ST4000NM0025 4 TB SATA Seagate Constellation ES series SAS interface ST60...

Page 348: ...HUH728080ALE600 8 TB SATA HITACHI Ultrastar series SAS interface HUS726020AL5210 2 TB SATA HITACHI Ultrastar series SAS interface HUS726040AL5210 4 TB SATA HITACHI Ultrastar series SAS interface HUS72...

Page 349: ...nd you can use the USB cable with the model recommended to set USB burner Appendix Table 4 1 Compatible CD DVD burner list Manufacturer Model Port Type Type Sony DRX S50U USB DVD RW Sony DRX S70U USB...

Page 350: ...reen HFNOVO CRT LXB FD17069HB 17 inch HFNOVO CRT LXB HF769A 17 inch HFNOVO CRT LX GJ556D 17 inch Samsung LCD 2494HS 24 inch Samsung LCD P2350 23 inch Samsung LCD P2250 22 inch Samsung LCD P2370G 23 in...

Page 351: ...rk Working Mode D LinK DES 1016D 10 100 M self adaptive D LinK DES 1008D 10 100 M self adaptive Ruijie RG S1926S Five network modes AUTO HALF 10M FULL 10M HALF 100M FULL 100M H3C H3C S1024 10 100 M se...

Page 352: ...d the measures shall be scientific reliable practical and economic Considering the high voltage during the inductive thundering the International Electrotechnical Commission IEC standard on the energy...

Page 353: ...e point ground In the following figure you can see there is a one point ground This connection provides common point to allow signal to be transmitted in many circuits If there is no common point the...

Page 354: ...ence then there are possibility of interference when the current goes through the chassis and cable In this situation the interference circuit path usually lies in the system ground circuit When consi...

Page 355: ...t Way to Check the Electric System by Digital Multimeter For 220VAC socket from the top to the bottom E ground cable N neutral cable L live cable Please refer to the following figure AC socket There i...

Page 356: ...le connection is not proper or it is not the live cable at all Live cable For N Neutral cable Turn the digital multimeter to 750 VAC use your one hand to hold the metal end and then use the other hand...

Page 357: ...User s Manual 345 Neutral cable...

Page 358: ...32 port and standard RJ 45 T568B Please refer to the following figure for RJ 45 cable definition RJ 45 definition Please refer to the following figure for RS 232 pin definition RS 232 pin definition C...

Page 359: ...e 2 RXD 5 White and blue 3 TXD 3 White and green 5 GND Straight Connection Please refer to the following figure for straight cable connection information Straight connection Please refer to the follow...

Page 360: ...n of firmware updates released by the manufacturer We suggest that you download and use the latest version of client software Nice to have recommendations to improve your device network security 1 Phy...

Page 361: ...ted transmission function to reduce the risk of audio and video data being stolen during transmission Reminder encrypted transmission will cause some loss in transmission efficiency 11 Secure Auditing...

Page 362: ...User s Manual 350 Enable IP MAC address filtering function to limit the range of hosts allowed to access the device...

Page 363: ...User s Manual...

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