29
12 Limited Warranty
Dabir Surfaces, Inc. warrants that the product (“Dabir Product”) accompanied by this Limited Warranty,
shall be free from defects in material and workmanship under normal use for a period of one (1) year.
Except where prohibited by applicable law, this warranty is valid, beginning from date of original purchase,
for the specific period associated with the Dabir Product purchased, and is nontransferable and is limited to
the original, end user purchaser. This warranty gives you specific legal rights, and you may also have other
rights which vary under local laws.
Remedies
Dabir Surfaces, Inc. entire liability and your exclusive remedy for any breach of warranty shall be, at Dabir
Surfaces, Inc. option, (1) to replace the Dabir Product, or (2) to refund the price paid, provided that the
Dabir Product is returned to a location as specified by Dabir Surfaces, Inc. with a copy of the sales receipt,
or dated itemized receipt, from an authorized reseller, and with a return authorization number provided by
Dabir Surfaces, Inc. Shipping and handling charges may apply except where prohibited by applicable law.
Dabir Surfaces, Inc. may, at its option, use new or refurbished or used parts in good working condition to
replace any hardware product. Any replacement Dabir Product will be warranted for the remainder of the
original warranty period or thirty (30) days, whichever is longer or for any additional period of time that
may be required in the end user’s jurisdiction.
This warranty does not cover problems or damage resulting from (a) accident, abuse, misapplication, or any
unauthorized repair, modification or disassembly; (b) improper operation or maintenance, usage not in
accordance with product instructions or connection to improper voltage supply; or (c) use of consumables,
such as replacement batteries, not supplied by Dabir Surfaces, Inc. except where such restriction is prohib
-
ited by applicable law.
How to Obtain Warranty Support
Before submitting a warranty claim, you must contact Dabir technical support at:
[email protected] or by calling (885) 478-0694 to verify the product failure and to receive a
Return Material Authorization (RMA) number. Returns will not be accepted without an RMA number. The
addresses and customer service contact information for the Dabir Product can be found in the documenta
-
tion accompanying your Dabir Product and on the web at www.dabir-surfaces.com. You must include a
copy of the sales receipt, or dated itemized receipt, from an authorized reseller, along with a return autho-
rization number provided by Dabir Surfaces, Inc. with your return. You must report any defect to Dabir
Surfaces Inc. within the one (1) year period of the warranty.
The following information must be marked on the outside of each carton and/or pallet:
- Shipper’s name and address:
- Dabir Surfaces’ Ship to address as listed below:
Dabir Surfaces, Inc.
Attention: Repair Dept. / RMA #
7447 W. Wilson
Harwood Heights, IL 60706 USA
DOC# R01-0006-00004-AA
Summary of Contents for DabirAIR CA-1001
Page 32: ...DOC R01 0006 00004 AA...