D-Link DPH-541 User Manual
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Limited Software Warranty:
D-Link warrants that the software portion of the product (“Software”) will substantially conform to D-Link’s then current functional specifications for
the Software, as set forth in the applicable documentation, from the date of original retail purchase of the Software for a period of ninety (90) days
(“Software Warranty Period”), provided that the Software is properly installed on approved hardware and operated as contemplated in its documentation.
D-Link further warrants that, during the Software Warranty Period, the magnetic media on which D-Link delivers the Software will be free of physical
defects. The customer’s sole and exclusive remedy and the entire liability of D-Link and its suppliers under this Limited Warranty will be, at D-Link’s
option, to replace the non-conforming Software (or defective media) with software that substantially conforms to D-Link’s functional specifications for
the Software or to refund the portion of the actual purchase price paid that is attributable to the Software. Except as otherwise agreed by D-Link in
writing, the replacement Software is provided only to the original licensee, and is subject to the terms and conditions of the license granted by D-Link
for the Software. Replacement Software will be warranted for the remainder of the original Warranty Period and is subject to the same limitations
and exclusions. If a material non-conformance is incapable of correction, or if D-Link determines in its sole discretion that it is not practical to replace
the non-conforming Software, the price paid by the original licensee for the non-conforming Software will be refunded by D-Link; provided that the
non-conforming Software (and all copies thereof) is first returned to D-Link. The license granted respecting any Software for which a refund is given
automatically terminates.
Non-Applicability of Warranty:
The Limited Warranty provided hereunder for Hardware and Software portions of D-Link’s products will not be applied to and does not cover any
refurbished product and any product purchased through the inventory clearance or liquidation sale or other sales in which D-Link, the sellers, or the
liquidators expressly disclaim their warranty obligation pertaining to the product and in that case, the product is being sold “As-Is” without any warranty
whatsoever including, without limitation, the Limited Warranty as described herein, notwithstanding anything stated herein to the contrary.
Submitting A Claim
:
The customer shall return the product to the original purchase point based on its return policy. In case the return policy period has expired and the
product is within warranty, the customer shall submit a claim to D-Link as outlined below:
• The customer must submit with the product as part of the claim a written description of the Hardware defect or Software nonconformance in
sufficient detail to allow D-Link to confirm the same, along with proof of purchase of the product (such as a copy of the dated purchase invoice for
the product) if the product is not registered.
• The customer must obtain a Case ID Number from D-Link Technical Support at 1-877-453-5465, who will attempt to assist the customer in resolving
any suspected defects with the product. If the product is considered defective, the customer must obtain a Return Material Authorization (“RMA”)
number by completing the RMA form and entering the assigned Case ID Number at
https://rma.dlink.com/
.
• After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package to ensure that
it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. Do not include any manuals or
accessories in the shipping package. D-Link will only replace the defective portion of the product and will not ship back any accessories.
