D-Link DCS-100 User Manual Download Page 134

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134

D-Link D-ViewCam User Manual

Section 4 - FAQs

You will receive this error message when Mainconsole

experienced a critical error when loading the

database.

This problem is frequently observed on Windows Vista

due to its tightened security system.

There are two ways to fix.

1.) Turn off UAC in control panel on Windows Vista.

2.) Enable the privilege level option in compatibility tab

in Mainconsole properties.

This error message occurs when the software failed to execute the

necessary file for the requested operation.

（

）

Occur when loading Mainconsole

The skin files or database may be corrupted to cause this error message.

Please uninstall the software, remove D-ViewCam folder in C:\Program Files\ and install the latest version.

（

）

Occur when loading ActiveX of web live viewer/ playback

Please follow below instrument for troubleshooting.

10. Why do I get “Cannot load database template.

Please re-install the system to solve the problem”?

11. Why do I get “Missing or corrupted resource files. Please re-install

the system to solve the problem”?

Summary of Contents for DCS-100

Page 1: ......

Page 2: ...mera 29 IP Camera Video Server Setting Panel 30 Camera Parameter 31 OSD On Screen Display Settings 32 I O Device 33 PTZ Config 34 Hotline 36 Address Book 37 Monitor Display 38 User Account Setting 39 Save Load Configuration 41 Network Service 42 Live Streaming Server 42 Remote Playback Server 46 About Main Console 50 Schedule 51 Day Mode 52 Load Preset Modes 53 Insert a New Schedule Manually 54 Co...

Page 3: ...p 85 Add Rotate Delete Device Indicator 86 Operate Mode 88 Device and Map Tree list 88 Layout Adjustment 89 Adjust layout Window 89 Log Viewer 90 Unusual Event 91 System Log 92 Export 93 Backup 94 Backup Recorded File s 95 Delete Recorded File s 97 Remote Live Viewer 98 Setting 99 General Settings 99 Server Settings 100 Group Setting 101 OSD Setting 102 Monitor Display Setting 103 Notification Set...

Page 4: ... Playback Site 111 Web View 112 Server IP 113 Remote Live Viewer 113 Remote Playback 113 Utilities 114 Verification Tool 114 Overview 115 Verifying Image Video 116 DB Tools 117 Repair Database 118 Export Configurations 123 Frequently Asked Questions 124 Open Source Software Notification 158 Minimum Hardware Requirement How to calculate S value 170 ...

Page 5: ...e minimum system requirement should be raised to CPU Intel P 4 3 4GhZ or above with 1GB of memory due to the resources required to process and store large amounts of image data D C B A S of All Cam 2200 1400 1400 1050 1050 550 550 0 CPU Intel Core I7 Intel Core I5 Intel Core 2 Quad Q9400 Intel Core 2 Duo E5300 RAM 2 GB 2 GB 2GB 1GB Motherboard Intel P55 or H57 chip or above MB vendor Asus Gigabyte...

Page 6: ...business surveillance system by using D Link IP cameras and the latest features offered by the D ViewCam application software D ViewCam can automatically locate and add IP cameras in the local network Storage management for recording files Single and multiple video stream monitoring up to 32 video channels Two way audio communication Intelligent filter and search capabilities for scheduling record...

Page 7: ...you are able to view the video images from the IP camera s by accessing the camera s web based configuration utility It is recommended that all IP cameras be installed in the same subnet as your management PC running the D ViewCam software Step 3 Please refer to page 14 to add IP camera s to the D ViewCam system Note D ViewCam is optimized for a small scale LAN environment To protect the system an...

Page 8: ... XP However similar instructions and screens will also be provided for other Windows operating systems When the autorun screen starts click Install D ViewCam Note If the Installation Wizard does not start automatically you can manually start the wizard by double clicking the setup exe file from the CD 1 Select a language and click Next to continue 2 Click Next to continue Software Installation ...

Page 9: ... Link D ViewCam User Manual Section 2 Installation 3 Click I accept the terms of the license agreement radio button and then click Next to continue 4 Enter your name and company name Click Next to continue ...

Page 10: ...ion 2 Installation 5 Select Complete to install the entire D ViewCam software package or select Custom to choose which programs to install Click Next to continue 6 Click Install to continue The installation process may take a few minutes ...

Page 11: ...wCam User Manual Section 2 Installation 7 You may be prompted to install Visual C Runtime Libraries Click Yes to install 8 Click Yes to accept the license agreement 9 Click Finish to complete the installation process ...

Page 12: ...llation 10 To start D ViewCam select Start All Programs D Link D ViewCam Main Console 11 The first time you launch the Main Console you will need to create the admin password Enter the password and then enter it again to confirm Click OK to continue ...

Page 13: ... loads click on the General Settings icon and then click Setting 13 Click on the Camera tab Note If your IP cameras support UPnP follow step 14 Otherwise skip to step 16 14 Click Search to automatically find the IP camera s that are on your local area network LAN Add Camera s ...

Page 14: ...may enter a new name for this camera and then enter the username and password assigned to this camera Click OK to add the camera 16 If your camera s do not support UPnP or your camera s were not found you can manually add a camera Click Insert to manually add IP Camera s that are on your local area network LAN ...

Page 15: ... is the default port User Name Enter the user name for the camera Password Enter the password for the camera Protocol Select TCP UDP or HTTP Enter the following Device information for your camera Auto Detect Click the Auto Detect button to detect the vender and model information Vendor Select the brand name vendor from the drop down menu Camera Model Select the camera model from the drop down menu...

Page 16: ... ViewCam Interface Overview This section will show you how to start and configure D ViewCam Enter Admin as the default username and enter your password Click OK to log into the system To start D ViewCam select Start All Programs D Link D ViewCam Main Console ...

Page 17: ...le 2 3 4 5 6 7 8 1 Main Display Area 4 Start Monitor 7 Configure Smart Guard System 10 Split Screen Options 2 Log out Exit Program 5 Start Playback 8 General Settings and Utilities 11 PTZ Features 3 Minimize Window 6 Configure Schedule 9 System Time and Date 10 11 9 1 ...

Page 18: ...mera s image To return to the previous configuration screen press the Esc key or double click on the screen again Split Screen Options Displays 1 screen Divides into 9 screens Divides into 32 screens Divides into 4 screens Divides into 10 screens Switch to full screen Divides into 6 screens Divides into 16 screens Rotate all screens Exit Minimize Click to log the current user out or to close the D...

Page 19: ...he recording schedule Start Stop Smart Guard System Click to start or stop the smart guard system Open Event Report Click to open the event report which will log any events Open E Map Click to open E Map which monitors all devices with map indicators Open I O Control Panel Click to open the I O control panel which montors the DI DO and manual triggering the DO devices Lock System Click to lock the...

Page 20: ...d data save video pictures print images check log information and event records and set up recording function configuration See PlayBack on page 61 for details Schedule Organize the recording time schedule and configure recorder settings See Schedule on page 52 for details Guard Add edit type s of events that you want to detect and setup action s responding to events See Guard on page 75 for detai...

Page 21: ...neral Setting and Utilities Setting PTZ Config Zoom Click on the sign to zoom in or click the sign to zoom out Focus You can select to have the camera focused near or far To focus near means objects that are closer will be clearer than the objects that are further away On contrast to focus far means objects that are further will be clearer than the objects that are closer Click on the Focus icon a...

Page 22: ...is function right click on the screen and select Disable Move Enable Talk With cameras that support two way audio select Enable Talk to utilize the function Connect Disconnect Right click on the display screen and select Connect Disconnect to modify the connecting status of the camera Show Camera Select the camera from the Show Camera menu to display video on selected screen The list of cameras wi...

Page 23: ...rrent video You have the option to copy the image to clipboard or to save it You may select the OSD option to export the image with date time and camera number name text If the digital PTZ function is enabled you can decide either Full size or Selected region as your snapshot region Manual Record Select to start recording video Toggle Fullscreen Select it to view live video s in fullscreen Press E...

Page 24: ...24 D Link D ViewCam User Manual Section 3 Configuration Configuration Click on the General Setting and Utilities icon Click Setting to configure your settings ...

Page 25: ...onsole system is starting including Schedule Recording System Smart Guard System Live Streaming Server and Remote Playback Server Full Screen Check to launch video at full screen when launched Setup Auto login Enable Auto login and click the Setup button to open the Auto Login Setup panel Enter the User Account and Password to login automatically when the system starts Enable Minimize after login ...

Page 26: ...urly period Log Recycling Click to set the days that you want to keep specific event logs or keep all event logs within interval of video files 1 Event Log Delete the event log data that is older than the number of days set 2 System Log Delete the system log data that is older than the number of days set Storage New Click to add a new location Click the button to browse to a folder Click OK to sav...

Page 27: ...icking the minimize button Note Enter the username and password of Main Console again when clicking the minimized Main Console icon in notification area of windows task bar to start monitoring Synchronize video frames Select to prevent tearing that may occur in the video display However this will increase the CPU processing load Status Display Select the information that you wish to display in the...

Page 28: ... Active Channel Select the Enable Audio on Active Channel option to hear the audio from the selected video channel on each video grid of the Main Console The default channel plays if the video channel isn t selected Volume Adjust the volume with the volume bar System plays the audio of default channel System plays the audio of left top selected channel ...

Page 29: ...The system will start scanning automatically once the panel is opened You may manually stop scanning by clicking on the Stop Scan button Fill in the user name and password for each IP camera found and click OK to add it to the camera list Note Drag the mouse to multi select the cameras and then insert the username and password The username and password will be applied to all the selected cameras a...

Page 30: ...ting panel You can modify the IP camera settings with the Setting panel IP Camera Video Server Setting Panel Network Fill up the Network field including Name IP Address Http Port User Name Password and Protocol referring to the instruction provided by the camera manufacturer Check Use DNS to use domain name instead of IP address Device Choose the IP camera manufacturer from the drop down menu Clic...

Page 31: ...amera to edit the settings Camera Name Name the camera for your convenience Go to Web Interface Go to the web based interface of your camera to configure the settings optional Camera Settings Edit the camera s parameters offered by camera vendor Video Parameter Adjusts the video s brightness contrast saturation and color hue values Camera Parameter ...

Page 32: ...32 D Link D ViewCam User Manual Section 3 Configuration Select the information that you wish to see on the on screen display Click the Font button to select the font style OSD On Screen Display Settings ...

Page 33: ...if the dot is in red By triggering the digital input device the related icon will light up This is used to check if the device is correctly connected or not Output Monitor The device s is turned on if the dot is in red By clicking on the icon you may trigger the digital device connecting to the system This can be used to test if the output device is correctly connected Device Setting Name Insert t...

Page 34: ...elect the camera model com port baud rate and address of your PTZ camera Note If your camera model is an IP camera the PTZ function will work directly without the com port baud rate and address settings Advanced Setting You may setup the pan speed tilt speed and zoom speed Adjust the settings by dragging the bars Miscellaneous Patrol Group You can setup a Patrol Group ...

Page 35: ...of camera etc You can refer the detail description of each speed dome on it s user manual Step 1 Type a Preset Name Step 2 Type the Preset Number Step 3 Click OK to save your preset You may click Add to add a new preset highlight a preset in the list and click Delete to remove it or highlight a preset and change the preset name and or preset number and then click Update to save ...

Page 36: ...e Hotline settings including E mail once an unusual event is detected E mail Input the following information Server Port Sender s E mail address E mail s subject title Body content and SSL option for encrypted transmission Click on the Send Test Mail button to test the settings ...

Page 37: ...37 D Link D ViewCam User Manual Section 3 Configuration Address Book Address Book Manage the address book from which you may send out an E mail when an unusual event is detected ...

Page 38: ... secondary cameras These cameras will be available for the auto scan function Auto Scan Activate auto scan to rotate the channels cameras on the display screen For instance you may select to show only 4 sub screens on the Main Console while having 16 channels connected to the system With auto scan function you will be able to see all 16 channels by turns You can set up a primary channel that will ...

Page 39: ...default privilege profiles of account groups Admin Have privileges to all system functions and devices except add delete update privileges of other users Power User Have limited privileges of system functions and complete privileges of assigned devices User All the privileges of system functions are forbidden user can only manage assigned devices Add Click it to create a new account after insertin...

Page 40: ...sword Disable User Account Check Disable User Account to block this account Note Only the default admin account cannot be disabled Keep remote login for___minutes Insert the duration to autolog off an account after logging in from remote LiveViewer or Remote Playback server Privilege Check each privilege of functions and devices for each user account Function Check the settings and operations rela...

Page 41: ...tting and Utilities Save Load Configuration Save In the popup window type in the file name and then save it as a cfg file Load Configuration To load a specific setting go to General Setting and Utilities Save Load Configuration Load In the popup window go to the directory that you saved the cfg files at select any one of them and then click OK to load the file Note Main Console will be automatical...

Page 42: ...nel Live Streaming Server When starting the live streaming function of computer the system allows remote users to log in to the specific computer and view cameras that are connected to it As system administrator user could be able to monitor these accounts in order to maintain the system efficiency Main On Live Streaming Server panel administrator can see all the clients who are currently logging ...

Page 43: ...when the server is stopped Port Assign a port for the clients to connect to your system via Remote Live Viewer Default port is 5150 Maximum Connections Number of connections that are allowed to connect to the system Default is 64 channels and maximum is 64 one camera video counts as one connection Use Default Web Server Activate the Web server by checking this box Clients will be able to watch liv...

Page 44: ... to activate the black list filter IPs from the black list will be blocked IP Address Enter an IP address into the IP address field on the left To add an IP address range to the system enter 2 sets of IP address to indicate a series of IP s Add Delete Add the IP s onto the list or remove it from the list Apply to All Network Servers Apply the settings to both live streaming server and remote playb...

Page 45: ...45 D Link D ViewCam User Manual Section 3 Configuration Performance ...

Page 46: ...Main On the Remote Playback Server panel all the clients who are currently logged into the computer and watching the playback video from the remote side Remote Playback Server Client List User Count Show the amount of users that are connecting to system Kill Client Highlight an IP address and click on the Kill Client button to block the client from your client list Kill All Clients Click on this b...

Page 47: ...d to connect to the system Default is 16 users and maximum is 16 Note One user counts as one account that is logging in to the server Use Default Web Server Activate the Web server by checking this box Clients will be able to watch live video via Internet Explorer The port for live streaming server is set to 80 by default Save Log Save the current log information Note The server must be stopped be...

Page 48: ...le Black List box to activate the black list filter IPs from the black list will be blocked IP Address Enter an IP address into the IP address field on the left To add an IP address range to the system enter 2 sets of IP address to indicate a series of IP s Add Delete Add the IP s onto the list or remove it from the list Apply to All Network Servers Apply the settings to both live streaming server...

Page 49: ...49 D Link D ViewCam User Manual Section 3 Configuration Performance ...

Page 50: ...50 D Link D ViewCam User Manual Section 3 Configuration About Main Console Go to About Main Console to view the version of your D ViewCam software and model name information ...

Page 51: ...51 D Link D ViewCam User Manual Section 3 Configuration Schedule Click on the Schedule icon on the Main Console to set up the time duration for video recording ...

Page 52: ...tion Day Mode Schedule the camera s to record video at the same time every day There are three ways to setup the time schedule for each camera 1 Load a preset mode or 2 Insert a new schedule manually or 3 Copy to other cameras after manually setup 1 2 3 ...

Page 53: ... Always Max Max Max MPEG 4 Max Highly Secure M PEG 0 00 24 00 Always Max Max Max MPEG 4 Max Disk Saving M PEG 0 00 24 00 Motion 10 Max Max MPEG 4 i frame Minor M PEG 0 00 24 00 Motion 5 Max Max MPEG 4 i frame Load Preset Modes The system provides six modes to quickly setup recording schedule Click on the button to bring up the drop down menu to select the preset mode Refer below tables for the def...

Page 54: ...table The scheduled time will show as a grey bar Step 2 Click the Insert icon and add a new schedule in the Regular Mode i e to record video during the time period you set with 30 FPS Normal video quality and Normal resolution Step 3 Change the settings by clicking on the Configure icon or double click the schedule information Step 4 Click OK 1 2 3 4 ...

Page 55: ...n on the top of the display window Week Mode Schedule the camera s for each day of the week In addition you may assign holidays under the Week Mode Default Follow the same process to setup the schedule for every day in a week Holiday You may assign holidays where the system will work according to the Sunday setting Custom You can assign a particular date s on which the system will work according t...

Page 56: ... after you insert or load a schedule Option 1 Move the cursor to the Time Bar and slide the bar to the left or right to change the start and end points Option 2 Click on the Configure icon or double click on the schedule information on the screen highlighted in blue to open the Encoding Option panel next page and change the settings ...

Page 57: ...ecord Post record Time The pre record post record function saves the recording data accordingly For instance to set up a 5 second pre record time means the system will start saving the recording data 5 seconds before the event happens Note The maximum record period is 60 seconds ...

Page 58: ...t motion To setup a single detection zone left click and drag the mouse to draw a rectangle To setup more than one detection zones simply repeat the same process You may create up to 10 detection zones Click All to select the entire detection zone Encoded Options This option is to configure the quality of video The Original Video window is the original stream from the camera and the Encoded Video ...

Page 59: ... MJPEG video frame rate Use the slider to reduce or increase the frame rate Note The maximum FPS move the slider to the right will be correspond with original video stream set up on camera configuration Keep key frame only System will only record key frames of video streaming Note The key frame interval is controlled by each camera manufacturer and cannot be adjusted ...

Page 60: ... and view recorded system information 1 Exit Playback 5 Speed 9 Information Window 13 Enhancement 2 Minimize Window 6 Play Rewind Fast Forward 10 Open Record 14 Setting Save Video 3 Cue Start Stop Point 7 Zoom 11 Volume Control 15 Snapshot Print 4 Control Play Stop Pause 8 Scroll Bar 12 Screen Division 16 Backup Log Viewer 1 2 3 5 6 7 8 9 11 10 12 13 14 15 16 4 ...

Page 61: ... Information Window Display video date and time current video status cue in out points time and speed 10 Open Record Click on the Open Record button to access the Date Time Panel 11 Audio Volume Control Adjust the sound level 12 Screen Division Allocate the sub screen display by clicking on the desired layout To switch to a single camera display double click on a particular sub screen Double click...

Page 62: ...g could select to access local machine or set up remote playback server Select Folder option could directly access recorded data folder or use Recent List to access previous browser recorded folders Note To use Select Folder function need password of Main Console Refresh To refresh the record display window Log Viewer To access the Log Viewer Tool Previous Days To show recorded video from the prev...

Page 63: ...iew Check the Enable Preview box to view the selected video Event Type You can change the color by clicking on the color bar and then click the down arrow Time Table Click the icon to select all channels or the icon to deselect all channels Finally utilize the scale bar to modify the scale of the time table Check the Show Records box to display the time period of recording data ...

Page 64: ...a calendar view or b list control view To modify the settings of the record display window click on the Settings button at the right of the Playback Console Refer to the next page for more details Step 2 Use color bars to differentiate event types from each other Step 3 Highlight the video clip you want to review by left clicking and dragging the time period You may also utilize the Start Time and...

Page 65: ...eck the box to activate Move the slider control to the right to sharpen the image or to the left to soften it Brightness Check the box to activate Move the slider control to the right to make the image brighter Contrast Check the box to activate the function Move the slider control to the right to increase contrast Grey Scale Check the box to show the record in grey scale mode so the image display...

Page 66: ...ep 5 Select the profile to use from the Use Profile drop down Step 6 Select to export i e save the recorded video with Audio OSD On Screen Display or export video only Step 7 Click OK to save the video Save Video Step 1 Click on the display screen to select the camera display that you want to save as a video clip Step 2 Click the cue buttons to select the start and end points The cue in and cue ou...

Page 67: ... Step Forward Step Backward buttons to find the picture that you want to save Step 3 Check the OSD box to export the image with the date time and camera number name displayed If the digital PTZ function is enabled in the display view you can also select either Full size or Selected Region as your image region Step 4 You have the option to copy the image to the clipboard or to save it to your compu...

Page 68: ...nction Playback Console and load the backup files into it on any PC with Windows operating system This means you may monitor the real time video and work on the backup files on separate computers simultaneously Step 1 Press the Open Record button and click Backup Step 2 In the Date Time Period section select the Start Time and End Time you want to backup Step 3 In the Select Camera s section selec...

Page 69: ...channels available Step 3 View the events that happened on a particular date or during a given time period by selecting the search period For a particular data check the Date box right and indicate the date For a period check the Date Time and then enter the date and time Step 4 Click Search Note When working with a video record Log Viewer will search for Unusual Event in the video record in Date ...

Page 70: ...rt Live Streaming Server 16 Stop Live Streaming Server 17 Modify Live Streaming Server 18 Start Remote Playback Server 19 Stop Remote Playback Server 20 Modify Remote Playback Server 21 IP Camera Connection Lost 22 Auto Restart Windows 23 Modify E Map Step 1 Select the type of event you want to check or select All from the drop down menu Step 2 View the events that happened on a particular date or...

Page 71: ...hich the video goes forward when you click on the Next icon on the control panel Previous interval Set the interval with which the video goes backward when you click on the Previous icon on the control panel Capture Image Save in clipboard The image will be saved in the clipboard and can be pasted to other applications Manually save the image file You can manually select where you want to save the...

Page 72: ...ing that may occur in the video display However this will increase the CPU processing load OSD Setting Check the Enable Camera OSD box to display video information on recording video Information includes camera name camera number date and time Users also can set up the font size font color and any font effects desired ...

Page 73: ...Server icon to add and setup a remote playback site Step 1 Enter the IP address or DNS Port Username and Password Step 2 Click Add to add the server Step 3 Click OK to exit Access Remote Playback Site Go to the Date Time Panel and click the icon on the top of the display window to access the Remote Playback Site ...

Page 74: ... Guard icon on the Main Console to start the Event and Action Configuration panel You need to specify an event to be detected and set up an action in which the system will take when the specified event is detected Note To access the Event Report click Start Open Event Report ...

Page 75: ... events by following the instructions below Event Assign a Camera Event Step 1 Select a channel from the camera list and click the Insert Event icon Step 2 There are two types of events Signal Lost and General Motion Select the event you want in the Event Type list and click OK Step 3 Configure the setting of the Event Type Refer to the next page ...

Page 76: ...nually cancel event or event continues triggered The alarm action will continue until canceled from the Main Console To cancel the event click Start Open Event Report Cancel All Events Cancel event after timeout xx seconds Click the checkbox and enter the time in seconds to cancel the event after the time that you set whatever the events disappear or not Always Activated Select to have the event e...

Page 77: ...ity to avoid the alarm being triggered by a swinging tree in the breeze Interval Click and move the slider control to the right to increase interval time so that the alarm will only be triggered when the movement lasts longer Move to the left to reduce the interval time Region Definition Define detection zone To detect General Motion you have to define a detection zone Left click and drag the mous...

Page 78: ... User Manual Section 3 Configuration Digital Input Event Step 1 Click and highlight the Digital Input on the event type list and then click the Insert Event icon Step 2 Select the device that is connected to your camera s ...

Page 79: ...pe Insert Action To configure actions responding to an unusual event Step 1 Select an event and click the Insert Action icon Step 2 Select one of the three actions you want and then click OK 1 Play Sound 2 Send E mail 3 DI DO Step 3 Configure the setting of the Action Type if needed ...

Page 80: ...ion Play Sound The system will play the sound when an unusual event is detected Step 1 Select the Play Sound action and then click OK Step 2 The window below will appear Select a Wave file wav and then click the Play Sound indicator to modify the setting ...

Page 81: ... indicating the type of event the time and attaching a picture taken while the event is detected Step 1 Select the Send E mail action and then click OK Step 2 From the Select Contactor window select the email address es you want to send alerts to Edit Address Book Click the Edit Address Book button to add delete or edit contacts ...

Page 82: ...etting Step 3 Select the device that is connected to your system that is the PC you are working with You can enable the Automatically popup I O control panel check box to obtain the correspondent panel to monitor the I O status You should adjust the setting of I O device in General Setting and Utilities Setting I O Device first the I O control panel will display the device status based on it You c...

Page 83: ...se icons will turn red once they are triggered by alarms To launch E Map application simply click on Start and select Open E Map from start menu to open E Map window There are 2 modes in E Map application Edit mode Allow users to add edit maps and indicators of devices In Edit mode the function buttons on the bottom of the window will be active and then setup the configuration before running E map...

Page 84: ...84 D Link D ViewCam User Manual Section 3 Configuration You will need to be in Edit Mode to activate the function buttons Edit Mode Function Buttons Edit mode Operate mode Switch button ...

Page 85: ...ted Step 2 Click the Add Map button to load a map image Step 3 Select the map file and insert the map name Click OK and then the map you added appears in the tree structure in the device and map list Step 4 The map indicator appears on the left up corner of parent map Drag it to the position you want on the map Add Edit Delete Map ...

Page 86: ...e connected Step 2 Right click on the Map icon to open the option menu to delete map or just click Delete to remove the map from the list Note The root map cannot be deleted Add Rotate Delete Device Indicator Add Indicator Step 1 Make sure you are in Edit Mode and all devices are connected Step 2 Select on the Map icon which you want add device indicator to Step 3 Before adding indicator ensure th...

Page 87: ...icator will be marked with a green ring Step 2 Click the Rotate button the indicator will rotate 45 degree Note Only camera indicators are allowed to be rotated Delete Indicator Step 1 Make sure you are in Edit Mode and all devices are connected Select device indicator from map or form Device and Map list The device indicator will be marked with a green ring Step 2 Click the Delete button the indi...

Page 88: ... camera you want to preview video from in the preview window Digital Input Select to highlight the device with a green ring on the map and show its status in the Information window If the Digital Input is from an IP camera the preview window will display live video from the camera Digital Output Select to highlight the device with a green ring on the map and show its status on the Information wind...

Page 89: ...r again to go back to the default setting Full screen display For a computer system with dual monitors you can view the Main Console on primary monitor and view the full size E Map on a secondary monitor Step 1 Click the triangular indicators to hide the Device and Information windows on the right and left side Step 2 Click on located on the upper right of the window to switch to full screen mode ...

Page 90: ...User Manual Section 3 Configuration Log Viewer To launch Log Viewer Click on General Setting and Utilities and select Log Viewer from the menu View the unusual event history that had been detected by the Smart Guard System ...

Page 91: ...n Signal Lost and Digital Input Triggered Step 2 Select the camera channel you wish to view or select All for all available channels Step 3 View the events that happened on a particular date or during a given time period by selecting a search period For a particular data Check the Date box and select the date you want to view For a period Check the Date Time box and then enter the date and time St...

Page 92: ...ive Streaming Server 16 Stop Live Streaming Server 17 Modify Live Streaming Server 18 Start Remote Playback Server 19 Stop Remote Playback Server 20 Modify Remote Playback Server 21 IP Camera Connection Lost 22 Auto Restart Windows 23 Modify E Map Step 1 Select the type of event you want to check or select All from the drop down menu for all types of events Step 2 View the events that happened on ...

Page 93: ...r Manual Section 3 Configuration Export After you search the log you want you can export it to an Excel xls or a text txt file Step 1 Click the Export To button Step 2 Type the file name and select the file format xls or txt ...

Page 94: ...94 D Link D ViewCam User Manual Section 3 Configuration Backup The backup function saves video records and other log information ...

Page 95: ...d to add the server Click OK to exit the Setting panel Step 2 To access the Remote Backup Site click on the icon and enter the username password of the remote server to access the backup site Step 3 Click on New Period to open the Select DateTime Period panel Step 4 Select the data you want to backup by highlighting the time period You may also set up a start and end time in the Date Time Period s...

Page 96: ...ttings are complete Step 8 If there is a data period you do not want click Remove Period to remove the data period from the backup list Step 9 Click the Backup icon to open the Backup panel Step 10 Under Media select the path you want to save the file or burn the file directly to a CD direct CD burning for Windows XP only DVD or to a hard drive Step 11 Under Option select the log information you w...

Page 97: ...on New Period to open the Select Date Time Period panel Step 2 Follow steps 3 7 from the previous two pages to select the data period which you want to delete Step 3 Click on the Delete icon to remove all the data in the backup list from the database Note The deleted video cannot be recovered ...

Page 98: ...98 D Link D ViewCam User Manual Section 3 Configuration Remote Live Viewer With the Remote Live Viewer console remote users may watch up to 64 real time video channels from remote live streaming servers ...

Page 99: ...n to open settings dialog window Setting General Settings Audio Preview Enable audio on active channel Select it to enable the audio streaming on active channel Miscellaneous Select to prevent tearing that may occur in the video display However this will increase the CPU processing load ...

Page 100: ...in the server Step 3 Enable the Save Password to login without entering the password again Step 4 Enable the Auto Login to login automatically when starting the Remote Live Viewer Step 5 Click Test Server to check if the server is available Step 6 Click Add to insert the setting to server list Note To remove the server select a server on the server list and then click Delete ...

Page 101: ...Step 2 Click Insert to create and name a new group Step 3 From the window at the right highlight the camera that you would like to add to a group and then click on the button Repeat the process until all the cameras you want in the group are added Step 4 Click on the Delete button to remove a specific group or click the Rename button to change the name of a specific group Step 5 Click OK to save y...

Page 102: ...102 D Link D ViewCam User Manual Section 3 Configuration OSD Setting Select the font style and colors of information displayed on the video ...

Page 103: ...nels connected to the system Step 1 Select the Monitor connected to the system Step 2 From the Auto scan group drop down select a group Step 3 Select a primary channel that will always be on the screen when activating auto scan settings Step 4 Select a channel that has secondary priority then primary channel on the screen when activating auto scan settings Step 5 From the Layout drop down select t...

Page 104: ...ual Section 3 Configuration Notification Settings Status display Show recording status Check the box to display the recording status on the monitor display Show camera event Check the box to display detected events on each channel ...

Page 105: ...3 Configuration Server Group Camera Display a complete list of the server s group s and camera s that are added to the system Server View Display cameras sorted by servers Group View Display cameras sorted by group names Server View Group View ...

Page 106: ...ss or the Log Out icon to leave the server Option 2 On the server list right click to open the menu options Login Logout Server Connect Disconnect Camera Option 1 On the server camera list double click on a camera to connect it Option 2 On the server camera list right click on a camera to open the menu options to connect disconnect it ...

Page 107: ...107 D Link D ViewCam User Manual Section 3 Configuration Option 3 Select a camera from the list and drag it to where you want the image to be displayed ...

Page 108: ...o change the speed settings of your PTZ camera click on Main Console General Setting and Utilities Setting PTZ Config Zoom Click on the and signs to zoom in and zoom out the view Focus To focus near means objects that are closer will be clearer than the objects that are further away On contrast to focus far means objects that are further will be clearer than the objects that are closer Click on th...

Page 109: ...e to cancel this function Enable Digital PTZ To enable the digital PTZ functions of the video select Enable Digital PTZ Use your mouse wheel or click on the and signs to zoom in and zoom out on the camera The square flashing on the video grid indicates the corresponding view of the camera Snapshot The snapshot function captures a specific video image to the clipboard or to a file you can save to y...

Page 110: ... I O Control Map Select the map you want to show on E Map Window Camera Select the camera you want to preview video and mark an indicator on E map Digital Input Select to highlight the device with a green ring on the map and show status on the Information window If the Digital Input is from an IP camera the preview window will display live video from the camera Digital Output Select to highlight t...

Page 111: ...er icon can go to remote playback site management to add and setup the remote playback site Step 1 Enter the IP address or DNS Port Username and Password Step 2 Click Add to add the server Step 3 Click OK to exit the Setting panel Access Remote Playback Site Go to Date Time Panel and click on the icon on the top of the display window to access the Remote Playback Site ...

Page 112: ...112 D Link D ViewCam User Manual Section 3 Configuration Web View Note Make sure the Live Stream Server is enabled ...

Page 113: ...ver followed by the connecting port Example http 192 168 1 16 8080 Note 192 168 1 16 is the IP address of the server 8080 is the port specified in Use Default Web Server in Network Service Remote Live Viewer Click this icon to use Remote Live Viewer Refer to page 99 Remote Playback Click this icon to use Remote Playback Refer to page 112 ...

Page 114: ...l watermark a digital signature is added to each recorded video frame to ensure its authenticity The 3 types of data that is verified by the Verification Tool are 1 File in dat 264 format will be displayed as 2 File in avi asf format will be displayed as 3 File in bmp jpg format will be displayed as Step 1 Go to Start All Programs D Link D ViewCam Verification Tool Step 2 Enter the Username and Pa...

Page 115: ...ick to insert a file to the list for verification Add Folder Click to choose a folder with multiple files and then add it to the list for verification Remove File Click to remove the selected file s from list Select All Click to select all the files in the list for verification ...

Page 116: ...ts are not allowed Verifying Image Video Step 1 Select a single or multiple files for verification Step 2 Click verify to start verification Step 3 The verification results will be displayed in the Watermark column Note If the file passes the verification it will show Note If the file was tampered with it will show Step 4 The Status and Verify fields will display the information related to verific...

Page 117: ...117 D Link D ViewCam User Manual Section 3 Configuration DB Tools Step 1 Execute DB Tools from the Start menu Step 2 Enter the administrator password and click OK to log in ...

Page 118: ...nize all recording video in the folders which list on Main Console Config Setting General page For some reason users need to use the Playback system to open recording video beyond storage location setting Note The default storage location is in your installation directory ex C Program Files SCB_IP Step 1 Select Repair Database Step 2 Select Modify Location from the Method drop down menu ...

Page 119: ...al Section 3 Configuration Step 3 Click on the button and select a new location To remove a database location select it from the list and click on the button to delete location Step 4 Click on the Modify button to save the location ...

Page 120: ...te all recorded video files to the default installation path or other user defined storage path of the new PC 3 Follow previous page to add new location on new PC 4 Old recorded video data can be viewed by playback system on the new PC For verify and repair proposes This tool is used to check and repair your database and recording video with below problems 1 If there are records in database but no...

Page 121: ...p 3 Check the video location windows The system will list all video locations in table but if there are any omit please use to insert After inserting location the system will show a file count table Step 4 Select Verify Only and then click Verify This method will only check the files without modify Verify result will show how many files broken or missing ...

Page 122: ... Repair Result will show how many files are fixed and inserted Step 6 The repair new database will replace old ones And the original database will change file names with extend repair date and time as below Note Open Log is a tool to record repair database recodes It will recode repair method file operation strat time and end time ...

Page 123: ...3 Configuration Export Configurations This tool is used when you want to export all configuration settings to a backup Step 1 Click Export Step 2 Select the location you want to export to and type the name of the config file Step 3 Click Save ...

Page 124: ...hoose a map and then fill in the map name Frequently Asked Questions 1 D ViewCam software supported languages 2 How do I set up E Map Bulgarian Chinese Simplified Chinese Traditional Czech Danish English Finnish French German Greek Hungarian Italian Japanese Korean Norwegian Persian Polish Portuguese Brazil Portuguese Standard Romanian Russian Slovak Slovenian Spanish Swedish Thai Turkish ...

Page 125: ...125 D Link D ViewCam User Manual Section 4 FAQs Step 5 Click on the map you set Step 6 Draw the camera or IO device to the map Step 7 Click on OK to save this setting 1 2 3 4 5 6 7 ...

Page 126: ...o via playback exe which will also be saved in the backup folder Please follow those steps to backup your video record Step 1 Go to Main Console Config Backup Step 2 Click on New Period Step 3 Set start and end time for time period Step 4 Select cameras what you want to backup Step 5 Click OK and period will show 3 How do I backup video files ...

Page 127: ...ual Section 4 FAQs Step 6 Click backup Step 7 Choose a location to backup media Step 8 Set option to backup log files Step 9 Click OK to execute backup Step 10 After backup you can execute the playback exe to check the backup files ...

Page 128: ...128 D Link D ViewCam User Manual Section 4 FAQs ...

Page 129: ...onfig Setting General please enable Preview Active Channel Step 2 Default channel means the background audio of camera channel Step 3 Switch audio channel When choose sub screen 1 you will hear audio from camera 1 When choose sub screen 2 you will hear audio from camera 2 If you don t choose any sub screen you will hear audio of default channel 4 How do I enable audio in live streaming for IP came...

Page 130: ...Execute Main Console and go to Schedule Configure enable Record Audio OK Step 2 Start Recording Schedule Start Start Recording Schedule The recording frame rate and resolution are the same with live video please follow those steps for adjustment Step 1 Open up Main Console and go to Config Setting Camera Step 2 Select the camera of which you want to change the frame rate ...

Page 131: ...than 800MB on system disks or 100MB on non system disks Main Console will try to find a second storage with enough capacity If no more capacity is available Main Console will start recycling if auto recycling is enabled If auto recycling is not enabled recording will stop Please go to Main Console Config General Storage Location to modify your settings Step 3 Click on Camera settings And then you ...

Page 132: ...ual Section 4 FAQs The error means recycling is not working please follow the steps to diagnose this problem 8 Why do I get Disk space is low and the scheduler has been shut down Please check the storage location setting to recover ...

Page 133: ...ording paths are the same in FileRecord ini and Storage location Remove the oldest few day video folders or move them to other hard drive Check dberr log it can be found in D ViewCam installation folder If there are a lot of errors of Eventlog and Systemlog in dberr log and Eventlog mdb and Systemlog mdb is oversized caused by extremely frequent events or scheduler is set as record on motion while...

Page 134: ...r message occurs when the software failed to execute the necessary file for the requested operation 1 Occur when loading Mainconsole The skin files or database may be corrupted to cause this error message Please uninstall the software remove D ViewCam folder in C Program Files and install the latest version 2 Occur when loading ActiveX of web live viewer playback Please follow below instrument for...

Page 135: ...inconsole properties If you met the error message as follows please upgrade your windows media player and this problem will be fixed Please download the latest Windows media player here http www microsoft com windows windowsmedia default mspx 12 Why do I get The procedure entry point WMCreateWriter could not be located in the dynamic link library WMVCore DLL ...

Page 136: ...anual Section 4 FAQs 13 How do I start network services Step 1 Go to Config Network services and you will see several services you can use Step 2 Please remember to click on Start of the services you want to start in Main Console ...

Page 137: ...lease go to Main Console Config Network Service and then start this service Our default port number for live streaming is 5150 Our default port number for remote playback is 5160 The default port for web browser is 80 If you need to change it to another one please don t forget to set it to port forwarding on your router 14 How to configurd my PC Server to allow remote access for the viewer and pla...

Page 138: ...t forwarding looks something like this in your router You have to forward 3 ports one for 80 one for 5150 and one for 5160 All 3 ports should point to e g 192 168 3 30 After you have successfully forward the 3 ports in your router you will be able to access remote live viewer and remote playback from the internet It is often caused by the old temporary IE components in Windows Please remove the ol...

Page 139: ...tart Run key in cmd and press OK Step 3 Key in cd C WINDOWS Downloaded Program Files Step 4 Key in dir to list all objects on this folder Step 5 Key in del s Don t forget the Period after s Step 6 Keep pressing Y when prompted to delete all the files in the folder ...

Page 140: ... and press Enter to check if the folder is empty Step 10 Complete You can now reinstall your ActiveX with web remote client The default ports can be changed however you like but we strongly recommend you avoid using ports below 1024 because they are often used by other system services Service Port Purpose Live streaming 5150 Default web server 80 Communication between desktop remote live viewer an...

Page 141: ...r Remote playback 5160 Remote desktop 5140 Communication between desktop remote playback and Main Console Remote access to Main Console Yes please right click on the screen and check Enable Audio Please do not forget to enable audio at Main Console first If you are using IP cameras please go to Main Console Config Setting Camera Camera Settings ...

Page 142: ...iewCam User Manual Section 4 FAQs If you are using analog cameras please go to Main Console Config Setting Audio Preview After that please go to remote live viewer and right click on the screen to check Enable Audio ...

Page 143: ...er IE 8 environment we need to setup following settings Generally there are two settings to make it work First of all please make sure vcredist_x86 exe has already been installed Step 1 Add the Server IP into Trusted Web Site 18 Why my IE8 doesn t work well with D ViewCam software ...

Page 144: ...144 D Link D ViewCam User Manual Section 4 FAQs ...

Page 145: ...145 D Link D ViewCam User Manual Section 4 FAQs ...

Page 146: ...146 D Link D ViewCam User Manual Section 4 FAQs Step 2 Add the Server IP Compatibility View Setting ...

Page 147: ...147 D Link D ViewCam User Manual Section 4 FAQs ...

Page 148: ...148 D Link D ViewCam User Manual Section 4 FAQs Enjoy 3 2 web live viewer with Internet Explorer 8 Step 3 Optional If the instructions above doesn t work please try the following method ...

Page 149: ...the version of my software 20 How do I get the Windows system log and application log In Main Console Config About Mainconsole System log Step 1 Go to Desktop right click on My Computer Manage Step 2 In Computer Management go to System Tools Event Viewer System ...

Page 150: ...k D ViewCam User Manual Section 4 FAQs Step 3 Right click on System Save Log File As Step 4 Type system as file name and save as evt format Please name the file as system so we know that it is a system log file ...

Page 151: ...User Manual Section 4 FAQs Application log Step 1 Go to Desktop right click on My Computer Manage Step 2 In Computer Management go to System Tools Event Viewer Application Step 3 Right click on Application Save Log File As ...

Page 152: ... unlimited number of user accounts D ViewCam supports both LAN and WAN If your surveillance system does not need to have internet access you can setup a private network or LAN to establish networking between Mainconsole and other network devices such as IP camera Setup with static IP Step 1 Go to Control Panel Network Connections 21 How many user accounts can I create 22 How do I setup local area ...

Page 153: ...153 D Link D ViewCam User Manual Section 4 FAQs Step 2 Right click on Local Area Connection Properties Step 3 Select Internet Protocol TCP IP Properties ...

Page 154: ...such as 192 168 1 1 to 192 168 1 254 Setup with dynamic IP We strongly discourage the assigning dynamic IP address to IP cameras which is based on DHCP The IP address of each IP cameras is temporary so whenever the address is reassigned the camera will lose connection permanently to your D ViewCam server unless you manually rematch the camera s new IP address to D ViewCam server When using Windows...

Page 155: ...155 D Link D ViewCam User Manual Section 4 FAQs 1 Go to Vista s Control Panel 2 Click on User Accounts ...

Page 156: ...156 D Link D ViewCam User Manual Section 4 FAQs 3 Click on User Accounts 4 Click on Turn User Account Control on or off ...

Page 157: ...turn off UAC 6 Click on OK and restart Windows to complete the new setting D ViewCam supports both LAN and WAN If your surveillance system does not need to have internet access you can setup a private network or LAN to establish networking between Mainconsole and other network devices such as IP camera 24 The camera ...

Page 158: ...1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document but changing it is not allowed TERMS AND CONDITIONS FOR COPYING DISTRIBUTION AND MODIFICATION 0 This License Agreement applies to any software library or other program which contains a notice placed by the copyright holder or other authorized party saying it may be distributed under the terms of this Les...

Page 159: ...ute verbatim copies of the Library s complete source code as you receive it in any medium provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty keep intact all the notices that refer to this License and to the absence of any warranty and distribute a copy of this License along with the Library You may charge a fee for the ...

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Page 161: ...tion is not a derivative work of the Library and therefore falls outside the scope of this License However linking a work that uses the Library with the Library creates an executable that is a derivative of the Library because it contains portions of the Library rather than a work that uses the library The executable is therefore covered by this License Section 6 states terms for distribution of s...

Page 162: ... work which must be distributed under Sections 1 and 2 above and if the work is an executable linked with the Library with the complete machine readable work that uses the Library as object code and or source code so that the user can modify the Library and then relink to produce a modified executable containing the modified Library It is understood that the user who changes the contents of defini...

Page 163: ...provided that the separate distribution of the work based on the Library and of the other library facilities is otherwise permitted and provided that you do these two things a Accompany the combined library with a copy of the same work based on the Library uncombined with any other library facilities This must be distributed under the terms of the Sections above b Give prominent notice with the co...

Page 164: ... copies directly or indirectly through you then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Library If any portion of this section is held invalid or unenforceable under any particular circumstance the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances It is not the pur...

Page 165: ...rite to the author to ask for permission For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally NO WARRANTY 15 BECAUSE THE LIBRARY IS LIC...

Page 166: ...modify merge publish distribute sublicense and or sell copies of the Software and to permit persons to whom the Software is furnished to do so subject to the following conditions The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NO...

Page 167: ...e or promote products derived from this software without prior written permission For written permission please contact penssl core openssl org 5 Products derived from this software may not be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project 6 Redistributions of any form whatsoever must retain the following acknowledgment This product inc...

Page 168: ...e is subject to additional licenses included in these files mars cpp Copyright 1998 Brian Gladman All other files in this compilation are placed in the public domain by Wei Dai and other contributors I would like to thank the following authors for placing their works into the public domain Joan Daemen 3way cpp Leonard Janke cast cpp seal cpp Steve Reid cast cpp Phil Karn des cpp Michael Paul Johns...

Page 169: ...DED AS IS WITHOUT EXPRESS OR IMPLIED WARRANTY INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT WILL WEI DAI OR ANY OTHER CONTRIBUTOR BE LIABLE FOR DIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES 4 Users will not use Wei Dai or any other contributor s name in any publicity or adverti...

Page 170: ...f All Cam 8 140 3 45 5 30 1405 Therefore the minimum hardware requirement is C level Minimum Hardware Requirement D C B A S of All Cam 2200 1400 1400 1050 1050 550 550 0 CPU Intel Core I7 Intel Core I5 Intel Core 2 Quad Q9400 Intel Core 2 Duo E5300 RAM 2 GB 2 GB 2GB 1GB Motherboard Intel P55 or H57 chip or above MB vendor Asus Gigabyte or Intel with Intel Chipset recommended Intel P35 or P33 chip ...

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