30
Culligan
®
Iron-Cleer
R
Water Filters
Complaint
Problem
Cause
Solution
Iron bleed-through or
staining.
Cont.
F. Regeneration
during service flow
demand.
1. Time of day set incorrectly.
1. Reset timer.
G. Raw water
bleeding through
filter.
1. Internal control valve leak.
1a. Assure all adapter base o-ring seals
are in place
1b. Replace seals, spacer and piston
assemblies.
Water leaking from
relief valve.
A. Dirt lodged under
seat of valve.
1. Pressure has exceeded rating on
relief valve and caused valve to open
1. Check pressure on system. Adjust if
necessary. Clean or replace relief valve.
B. Faulty or defective
relief valve
1. Replace valve
Water is effervescent A. This can be
expected when water
is aerated under
pressure.
1. Water supply has been naturally
aerated under well system pressure. As
water is released to the atmosphere,
air molecules separate from the water
molecules.
1. This natural phenomenon will typically
dissipate to the atmosphere in a matter
of seconds. If preferred, water can be
drawn and stored in an open container
prior to use (i.e. fill a pitcher and store
in the refrigerator for cool, fresh drinking
water).
Loss of pressure
A. See complaint #1, problem A & B
Air spurting at outside
or non-filtered water
fixtures.
A. Inlet check valve
not sealing.
1. Improper installation location.
1. See installation and operation manual
for proper location of inlet check valve
2. Foreign material preventing check
valve.
2. Clean or replace check valve.
3. Worn or faulty check valve.
3. Replace check valve
Air spurting from
filtered water fixtures.
A. Reduced pressure
in distribution system.
1. Service flow demand is greater than
water supply available from well pump
system.
1. Repair or replace well pump system.
2. Water flow is restricted by supply
piping and/or water treatment
equipment.
2a. Eliminate restrictions in supply
piping to water treatment equipment
such as iron bacteria plugging the upper
diffuser assembly, etc.
2b. Install larger water treatment system
to provide less pressure drop.
Loss of media
through drain line.
A. New filter
backwashed during
first 24 hours after
installation.
1. New filter media is shipped in a dry
condition and must soak for 24 hours
to become fully saturated before a
backwash cycle.
1. Clean drain line flow control, control
valve body, seals, spacers and piston
assemblies
B. Air passing
through filter during
backwash.
1. Excess air accumulated in aeration
tank from aeration pump.
1. Bleed-off valve flow control is plugged
with foreign material - clean or replace.
2. Excess air accumulated in filter
system from water supply or well pump.
2a. Repair well pump system.
2b. If the cause was due to temporary
loss of water main pressure; the
problem will most likely correct itself with
the return of continuous pressure.
Excessive noise
during regeneration .
A. Howling or
whistling noise during
regeneration cycle.
1. Inadequate drain line size.
1. Increase drain line size
2. Drain line is vibrating against other
pipes, conduits, pipe hangers, heat
ducts, floor joists,etc.
2. Insulate drain line, specifically at
points of contact with other materials.