Crane Voce Media, Technical Manual

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84 VOCE Media
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Error Message Fault Description Additional information
Power save mode Machine is in power save
mode. Water in both the boilers is maintained at a
lower temperature to conserve power.
Boiler heating The machine is heating
up the boilers while
coming out of power
save mode
This message will be removed once
operating temperature is achieved in both
the boilers.
SANITATION_EVENT_
FAILED Failed to complete the
sanitation successfully.
Please wait, Cleaning In
Progress Automatic or manual
rinse cycle is in progress. The error is cleared up once sanitation
process is complete.
Water heating (CoEx®) Temperature in pressure
boiler is below operating
temperature. The error is cleared once operating
temperature is achieved by pressure boiler.
The machine will disable all CoEx® based
drinks if the temperature falls below min
vend temperature. The drinks will be re-
enabled once min Vend temperature is
achieved.
No Water (CoEx®) Unable to see minimum
required flow when
dispensing water from
pressure boiler. All drinks related to pressure boiler will be
disabled.
Low Water (Cold) Cold unit tank is low on
water. The error is cleared when cold unit tank is
filled up.
No Water (Cold) Cold Unit was unable to
fill up in the allocated
time. All cold drinks will be disabled.
Cleaning Required
(CoEx®Brewer) It’s been at least 7 days
since last CoEx® clean.
This error will also be
raised if last clean was
interrupted in the
middle. The error is advisory from day 7 to 10
unless the error was raise as a result of
interruption of the last CoEx® tablet clean.
However, on day 10 the software will
disable all CoEx® based drinks, until the
clean is performed.
No Coffee One of the ingredients
used with CoEx® brewer
has run out.
Beans hopper or pre-ground coffee
canisters attached to CoEx® brewer needs
to be refilled. All drinks using this
ingredient will be disabled.
Preparing brewing system... Pre-heat rinse is in
progress.
This is a transient error. Only shown when
pre-heat rinse is in progress. Automatically
cleared by software after the rinse is
successfully completed at the start of the