![background image](http://html1.mh-extra.com/html/cpi/cls-advance/cls-advance_operators-manual_2675010055.webp)
OM_CLS_-_EN_2-0
55
CLS
Advance
Troubleshooting
Error code
Description/Cause
Category
Remedy/hints
By whom
0x2030
Configuration data block check-
sum error
Critical
• Configuration failure,
contact service
• Hardware replacement,
contact service
• Service
• Service
0x2031
Firmware checksum error
Critical
• FW file failure, contact
service
• Hardware replacement,
contact service
• Service
• Service
0x2032
Coin validator hardware error
Critical
Hardware replacement,
contact service
Service
0x2042
Coin validator misses coin sig-
nal from coin return conveyor
motor
Critical
• Connection/installation
failure, contact service
• Hardware replacement,
contact service
• Service
• Service
0x2050
Sorting control sensor blocked
(due to coin jam or foreign
object)
Critical
Eliminate jam/foreign object
(cf. Chap. "8.5.1 Eliminating coin
jam in acceptance unit", p. 38)
Attendant possessing
the key for the upper/
lower lock
0x2051..8
Sorting control sensor 1..8
blocked (due to coin jam or
foreign object)
Critical
Eliminate jam/foreign object
(cf. Chap. "8.5.1 Eliminating coin
jam in acceptance unit", p. 38)
Attendant possessing
the key for the upper/
lower lock
0x2060
Could not add coin to event
queue
Attention
Reset CLS
Attendant/service
0x2061
Could not get coin from event
queue
Attention
Reset CLS
Attendant/service
0x4y01..8
y = 0..F
= Coin
Type 0–15
1..8 = Sort-
ing chute
Coin accepted, detected to be
coin type 0..15 and registered
in 1..8
Info
0x5000
Power lost event
• during reset cycle (no error)
• due to power failure for
instance during operation
(error)
Info
• No error
• Open acceptance unit
(cf.
Chap. "7.3 Opening and clos-
ing the upper coin acceptance
unit", p. 47)
and return coins
on centrifuge to customer.
Supply CLS with voltage.
• Attendant possessing
the key for the upper
lock
0x5001
Battery low event
Critical
Change battery
Service
Error code
Description/Cause
Category
Remedy/hints
By whom
0x7yzz
y = 0..F
= Coin
Type 0–15
zz = number
of coins
sorted
Number of coins [zz] of coin
type 0..15 sorted
Info
0x8y60
y = 0..F
= Coin
Type 0–15
Sorting timeout. Coin not
sorted within given time period
Info
Cleaning, contact service
Service
0x8y61
y = 0..F
= Coin
Type 0–15
Acceptance timeout. Coin not
accepted within given time
period
Info
If necessary, contact service
for cleaning
Service
0x8y63
y = 0..F
= Coin
Type 0–15
Unintended coin acceptance.
Coin should have been rejected
but was accepted
Attention
• Open lid and upper ac-
ceptance unit
Opening and closing the coin
acceptance unit", p. 27)
and free rejector pin
• Cleaning, contact service
• Attendant possessing
the key for the upper
lock
• Service
0x8y64
y = 0..F
= Coin
Type 0–15
Unintended coin rejection. Coin
should have been accepted but
was rejected
Attention
• Open lid and upper ac-
ceptance unit
(cf. Chap. "7.3
Opening and closing the upper
coin acceptance unit", p. 47)
and free rejector pin
• Cleaning, contact service
• Attendant possessing
the key for the upper
lock
• Service
0x8y65
y = 0..F
= Coin
Type 0–15
Sorting error. Coin was sorted
into the wrong hopper
Attention
• Eliminate jam/foreign
object
nating coin jam in acceptance
unit", p. 38)
from sorting
spiral/chutes
• Cleaning, contact service
• Attendant possessing
the key for the upper/
lower lock
• Service
0x8y80
y = 0..F
= Coin
Type 0–15
Coin not accepted as CLS not
in acceptance state
Info
If unintended, configuration
failure, contact service
Service
0x8y81
y = 0..F
= Coin
Type 0–15
Coin not accepted as coin
inhibited by control software
Info
If unintended, configuration
failure, contact service
Service