50
OM_CLS_-_EN_2-0
Troubleshooting
CLS
Advance
Error code Description/Cause
Category
Remedy/hints
By whom
0x8003
Hopper count match. Num-
ber of hoppers identified are
matching with the number of
configured in the system
Info
0x8011
Main controller warning. Its
free stack-based memory is
getting low
Info
0x8023
Main PCB firmware bundle
version mismatch
Attention
FW file failure, contact service
Service
0x8024
Main PCB configuration
bundle version mismatch
Attention
Configuration file failure, contact
service
Service
0x8123
Hopper 1 firmware bundle
version mismatch
Attention
FW file failure, contact service
Service
0x8124
Hopper 1 configuration
bundle version mismatch
Attention
Configuration file failure, contact
service
Service
0x8164
CLS control unit retrying
communication after unsuc-
cessfully attempting to com-
municate with a hopper 1
Info
0x8166
Hopper 1 replied with NACK
status code after sending
hopper a command
Info
0x8167
Hopper 1 replied with BUSY
status code after sending
hopper a command
Info
0x8168
Lack of change. CLS control
unit wants the hopper 1 to
pay out more coins than
available
Attention
Refill hopper
Attendant possessing
the key for the lower
lock
0x8169
Hopper reset. Hopper 1
detected a power-up
Info
0x816A
Hopper 1 replied with wrong
checksum
Info
0x81C8
Enter hopper 1 firmware
update mode ACK
Info
0x81C9
Begin hopper 1 firmware
update ACK
Info
0x81CA
Upload hopper 1 firmware
ACK
Info
0x81CB
Finish hopper 1 firmware
update ACK
Info
0x8223
Hopper 2 firmware bundle
version mismatch
Attention
FW file failure, contact service
Service
Error code Description/Cause
Category
Remedy/hints
By whom
0x8224
Hopper 2 configuration
bundle version mismatch
Attention
Configuration file failure, contact
service
Service
0x8264
CLS control unit retrying
communication after unsuc-
cessfully attempting to com-
municate with a hopper 2
Info
0x8266
Hopper 2 replied with NACK
status code after sending
hopper a command
Info
0x8267
Hopper 2 replied with BUSY
status code after sending
hopper a command
Info
0x8268
Lack of change. CLS control
unit wants the hopper 2 to
pay out more coins than
available
Attention
Attendant possessing
the key for the lower
lock
0x8269
Hopper reset. Hopper 2
detected a power-up
Info
0x826A
Hopper 2 replied with wrong
checksum
Info
0x82C8
Enter hopper 2 firmware
update mode ACK
Info
0x82C9
Begin hopper 2 firmware
update ACK
Info
0x82CA
Upload hopper 2 firmware
ACK
Info
0x82CB
Finish hopper 2 firmware
update ACK
Info
0x8323
Hopper 3 firmware bundle
version mismatch
Attention
FW file failure, contact service
Service
0x8324
Hopper 3 configuration
bundle version mismatch
Attention
Configuration file failure, contact
service
Service
0x8364
CLS control unit retrying
communication after unsuc-
cessfully attempting to com-
municate with a hopper 3
Info
0x8366
Hopper 3 replied with NACK
status code after sending
hopper a command
Info
0x8367
Hopper 3 replied with BUSY
status code after sending
hopper a command
Info