52
OM_CLS_-_EN_2-0
Troubleshooting
CLS
Advance
Error code Description/Cause
Category
Remedy/hints
By whom
0x8667
Hopper 6 replied with BUSY
status code after sending
hopper a command
Info
0x8668
Lack of change. CLS control
unit wants the hopper 6 to
pay out more coins than
available
Attention
Attendant possessing
the key for the lower
lock
0x8669
Hopper reset. Hopper 6
detected a power-up
Info
0x866A
Hopper 6 replied with wrong
checksum
Info
0x86C8
Enter hopper 6 firmware
update mode ACK
Info
0x86C9
Begin hopper 6 firmware
update ACK
Info
0x86CA
Upload hopper 6 firmware
ACK
Info
0x86CB
Finish hopper 6 firmware
update ACK
Info
0x8723
Hopper 7 firmware bundle
version mismatch
Attention
FW file failure, contact service
Service
0x8724
Hopper 7 configuration
bundle version mismatch
Attention
Configuration file failure, contact
service
Service
0x8764
CLS control unit retrying
communication after unsuc-
cessfully attempting to com-
municate with a hopper 7
Info
0x8766
Hopper 1 replied with NACK
status code after sending
hopper a command
Info
0x8767
Hopper 7 replied with BUSY
status code after sending
hopper a command
Info
0x8768
Lack of change. CLS control
unit wants the hopper 7 to
pay out more coins than
available
Attention
Attendant possessing
the key for the lower
lock
0x8769
Hopper reset. Hopper 7
detected a power-up
Info
0x876A
Hopper 7 replied with wrong
checksum
Info
0x87C8
Enter hopper 7 firmware
update mode ACK
Info
Error code Description/Cause
Category
Remedy/hints
By whom
0x87C9
Begin hopper 7 firmware
update ACK
Info
0x87CA
Upload hopper 7 firmware
ACK
Info
0x87CB
Finish hopper 7 firmware
update ACK
Info
0x8823
Hopper 8 firmware bundle
version mismatch
Attention
FW file failure, contact service
Service
0x8824
Hopper 8 configuration
bundle version mismatch
Attention
Configuration file failure, contact
service
Service
0x8864
CLS control unit retrying
communication after unsuc-
cessfully attempting to com-
municate with a hopper 8
Info
0x8866
Hopper 8 replied with NACK
status code after sending
hopper a command
Info
0x8867
Hopper 8 replied with BUSY
status code after sending
hopper a command
Info
0x8868
Lack of change. CLS control
unit wants the hopper 8 to
pay out more coins than
available
Attention
Attendant possessing
the key for the lower
lock
0x8869
Hopper reset. Hopper 8
detected a power-up
Info
0x886A
Hopper 8 replied with wrong
checksum
Info
0x88C8
Enter hopper 8 firmware
update mode ACK
Info
0x88C9
Begin hopper 8 firmware
update ACK
Info
0x88CA
Upload hopper 8 firmware
ACK
Info
0x88CB
Finish hopper 8 firmware
update ACK
Info
0x8901
Coin return tray is full. CLS
stops operating
Attention
Empty return tray
Customer / attendant
0x8902
The coin return tray was
previously full and it went
back to not full condition
Info