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56
OM_CLS_-_EN_2-0
Troubleshooting
CLS
Advance
Error code
Description/Cause
Category
Remedy/hints
By whom
0x8y83
y = 0..F
= Coin
Type 0–15
Coin not accepted as normal
coin acceptance band inhibited
by control software (security
level (narrow acceptance band)
activated)
Info
If unintended, configuration
failure, contact service
Service
0x8y90
y = 0..F
= Coin
Type 0–15
Hardware error during coin
acceptance
Info
0x8y91
y = 0..F
= Coin
Type 0–15
Coin could not be accepted and
was rejected as at least two
coins entered the measurement
area at the same time
Info
Insert coin(s) again
Customer
0x8y93
y = 0..F
= Coin
Type 0–15
Coin could not be accepted due
to polling timeout
Info
If info comes up repeatedly,
configuration failure, contact
service
Service
0x8y94
y = 0..F
= Coin
Type 0–15
Coin was rejected as coin ac-
ceptance was not polled
Info
If info comes up repeatedly,
configuration failure, contact
service
Service
0x8y96
y = 0..F
= Coin
Type 0–15
Coin was rejected as coin posi-
tion sensors covered
Attention
• Eliminate jam/foreign
nating coin jam in acceptance
unit", p. 38)
• Cleaning, contact service
• Attendant possessing
the key for the upper/
lower lock
• Service
0x8y99
y = 0..F
= Coin
Type 0–15
Coin was rejected as event
buffer is full
Info
0x8y9B
y = 0..F
= Coin
Type 0–15
Coin was rejected as previous
coin has not been accepted yet
Info
Insert coin again
Customer
0x8y9C
y = 0..F
= Coin
Type 0–15
Coin was rejected as previous
coin has not been rejected yet
Info
Insert coin again
Customer
0x8y9E
y = 0..F
= Coin
Type 0–15
Coin was rejected as validator
misses coin to be accepted
Info
• Insert coin again
• Cleaning, contact service
• Customer
• Service
0x8y9F
y = 0..F
= Coin
Type 0–15
Coin was rejected as validator
misses coin to be rejected
Info
• Insert coin again
• Cleaning, contact service
• Customer
• Service
Error code
Description/Cause
Category
Remedy/hints
By whom
0x8yA0
y = 0..F
= Coin
Type 0–15
Accepted coin has not reached
hopper yet
Info
0x9yzz
y = 0..F
= Coin
Type 0–15
zz = number
of coins
Number of coins accepted
but not sorted correctly (only
transmitted if not equal to coins
sorted and can be compared
with zz out of 0x7y)
Info
0xC000
Coin was rejected as not mea-
sured within the acceptance
band programmed
Info
0xC063
Coin was accepted though
measured beyond the accep-
tance band programmed
Info
0xC090
Hardware error during coin
acceptance
Info
0xC091
Coin could not be accepted and
was rejected as at least two
coins entered the measurement
area at the same time
Info
Insert coin(s) again
Customer
0xC093
Coin could not be accepted due
to polling timeout
Info
If info comes up repeatedly,
configuration failure, contact
service
Service
0xC094
Coin was rejected as coin ac-
ceptance was not polled
Info
If info comes up repeatedly,
configuration failure, contact
service
Service
0xC096
Coin was rejected as coin posi-
tion sensors covered
Attention
• Eliminate jam/foreign
object
nating coin jam in acceptance
unit", p. 38)
• Cleaning, contact service
• Attendant possessing
the key for the upper/
lower lock
• Service
0xC099
Coin was rejected as event
buffer is full
Info
0xC09B
Coin was rejected as previous
coin has not been accepted yet
Info
Insert coin again
Customer
0xC09C
Coin was rejected as previous
coin has not been rejected yet
Info
Insert coin again
Customer
0xC09D
Sensor detected unknown
object and no coin
Info
0xC09E
Coin was rejected as validator
misses coin to be accepted
Info
• Insert coin again
• Cleaning, contact service
• Customer
• Service