en
Customer service
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Customer service
Customer service
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
When calling us, please give the product number (E
no.) and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
bearing these numbers can be found on the right-hand
side when you open the appliance door. To save time,
you can make a note of the number of your appliance
and the telephone number of the after-sales service in
the space below, should it be required.
Please note that there will be a fee for a visit by a
service technician in the event of a malfunction, even
during the warranty period.
Please find the contact data of all countries in the
enclosed customer service list.
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
J
Tested for you in our
cooking studio
Tested for you in our cooking studio
In the tables below, you will find a selection of dishes
and the ideal settings for them. They tell you which
heating function and which temperature or microwave
power setting is best suited to your dish. You will find
information on suitable cooking accessories and the
position at which they should be placed in the oven. We
have listed some tips with regard to cookware and
preparation methods.
Notes
■
The values in the tables always apply to food placed
in the cooking compartment when it is cold and
empty. Only preheat the appliance if the table
specifies that you should do so. Before using the
appliance, remove any accessories that you will not
be using from the cooking compartment.
■
Do not line the accessories with greaseproof paper
until after they have been preheated.
■
The times specified in the tables are intended as a
guide only. They will depend on the quality and
composition of the food.
■
Use the accessories provided. Additional
accessories may be obtained as optional
accessories from specialist retailers or from our
after-sales service.
■
Always use an oven cloth or oven gloves when
taking hot accessories or cookware out of the
cooking compartment.
Defrosting, heating up and cooking with the
microwave
The following tables provide you with numerous options
and settings for the microwave.
The times specified in the tables are only guidelines.
They may vary according to the ovenware used, the
quality, temperature and consistency of the food.
Time ranges are often specified in the tables. Set the
shortest time first and then extend the time if necessary.
It may be that you have different quantities from those
specified in the tables. A rule of thumb can be applied:
Double amount - just under double the cooking time,
half amount - half the cooking time.
Place the ovenware in the centre of the lower wire rack.
The food will then absorb the microwaves from all
sides.
E no.
FD no.
After-sales service
O
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