fm
G
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fm
G
enie
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fm
G
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fm
G
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Routine testing &
fault finding
4
More fmGenie accessories available online
We have a large range of spares and accessories for the
fmGenie on our website, visit
ww.DeafEquipment.co.uk
Pitfalls and suggestions
Only replace or wiggle one thing at a time – that way you are much more
likely to find the cause of a problem.
We strongly advise keeping a set of spare leads,
shoes etc. that you know work.
Don’t create faults and reduce the life of
equipment by pulling leads too hard or removing
and replugging leads unnecessarily!
Routine testing &
fault finding
As a daily or weekly routine we advise listening to the
overall system via the hearing aid – non hearing aid users
can use a stetoclip and attenuator.
It is not necessary to break up the fmGenie system for a
routine test – if the overall system is OK then all the parts
in between are too!
Connect up the system as it is used & turn on.
Investigate any reported problems – intermittent
problems can be difficult to trace, ask the user to
explain what happened and when.
To do a thorough check we would recommend
‘walking’ a few metres around with the fmGenie – this
is what we do at Connevans. It is important to check
that the fmGenie not only gives good sound quality
but also adequate ‘radio range’.
Give the transmitter
to a friend or place it somewhere a few metres away
near a sound source and listen to the hearing aid – make sure that you can
hear a good clear sound.
Receiver:
Gently wiggle the cables/loop between the
and hearing aid to
check that the sound does not break up or crackle.
Shoe connections are a common problem – check that the
shoe does not cause noises if it is touched, cleaning the
contacts on the hearing aid can sometimes fix problems.
Change any suspect items.
Transmitter:
While still listening to the
ask your
helper to gently wiggle the cables on the
, make sure
that the sound does not break up or crackle. Change any suspect items.
Battery status:
Check both battery displays – but of
course you did check & recharge last night!
Re-order
spares as required – always keep spare leads
and shoes etc.
You must be careful not to
listen to the hearing aid at a
loud volume or you may
damage your own hearing; you
must use the variable acoustic
attenuator. Always initially set
to full attenuation before
turning on the hearing aid.
2. Test headphones
The test headphones may be used to listen directly to an
fmGenie
without the complications of leads, shoes and
hearing aids. Don’t forget to check that
the HI
output setting is selected when
listening via headphones.
maximum
attenuation
release
Testing the overall system
If you find your fmGenie doing unusual things, before
returning it for repair press the
and
buttons
simultaneously to carry out a software reset.
