fm
G
enie
fm
G
enie
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6
fmGenie Questions &
Answers
60
fm
G
enie
fm
G
enie
6
fmGenie Questions &
Answers
“How powerful is an fmGenie?”
An fmGenie radio aid is usually used
in conjunction with a hearing aid;
it is the hearing aid which provides
the ‘power’ output.
“Do you provide simplified daily
use information?”
Yes – encapsulated morning &
evening checklist sheets are available
– visit
www.connevans.info/fmgenie
or order some
when you are
next ordering
spares??
“How long do the NiMH rechargeable
batteries last when in use?”
Typically 40 hours for both fmGenie
transmitter and receiver.
“What is the life of rechargeable
batteries?”
Around 2 years.
“How long do non-rechargeable
alkaline batteries last?”
Typically 120 hours for both
transmitter and receiver.
“For how long will a NiMH
rechargeable battery retain its
charge?”
For around a month.
“Why, when the fmGenie is
charging, do only 2 bars roll?”
A top up charge is being given.
“Should I recharge my fmGenie
every night?”
No. This is not necessary and will
reduce the life of your batteries
.
“When is the best time to recharge
my fmGenie?”
When the display shows 2 bars or
less, plan to recharge overnight.
“Does the volume of the fmGenie
reduce as the battery level drops?”
No. The fmGenie design ensures
that there is no change in volume
whatever the battery level – the
fmGenie automatically turns itself
off when the battery level is too low.
“I put an fmGenie on charge last
night and the display showed ‘2H’
when I came in to work, why?”
The ‘2H’ indicates that the fmGenie
has had about 2 hours of charge
before the charger was
disconnected – has somebody
unplugged or turned the charger
off ? Pressing the star button will
clear the
display, see
page 38.
“While my fmGenie was charging it
felt warm, is this a problem?”
No, don’t worry, during in-situ
charging the unit may become warm
to the touch. This is normal.
“I plugged my charger into an
fmGenie and the display indicated
‘no’, what does this mean?”
The ‘no’ indicates that the batteries
do not need charging – see
Appendix 4 & page 38.
“What should we not do with the
batteries?”
Do not put batteries loose in pockets
or bags; if the battery terminals are
shorted out by coins or metal clips
the battery will be damaged and
maybe the user too!
“Should a radio system be tested in
a hearing aid test box with the
hearing aid as part of regular
assessments?”
Yes – details are on the Connevans
website, look for the fmAdvantage
procedure.
“Can a radio system be used with
every type of hearing aid?”
Most of them, all aids with direct
audio input or a loop
programme (T).
“My young child
‘fiddles’ with the
volume controls –
what can I do?”
Lock them, see
page 32.
“Can the radio system be connected
to a TV, radio, CD, MP3, etc?”
Yes, it’s easy and sounds great – see
pages 48-49.
“Can I use the radio system in my
car?”
Yes, why not try it?
“I have trouble in meetings hearing
the discussion – any suggestions?”
Try a table top conference
microphone (Part no. FMG220)
– see page 51.
“Is the system
waterproof?”
No.
“I have changed the
default channel
settings but the
channel display has not changed.”
You need to turn an fmGenie OFF
and ON again after changing user
and preference switch settings, have
you done this?
“How many radio channels are
available?”
All channels that you are permitted
to use in the UK (currently 35).
“What happens if I have two
transmitters on the same channel in
the same area?”
You will hear a most awful wailing
whistling tone from the receivers.
“Can the system be used in
sporting activities (camping, skiing,
canoeing, etc)?”
Yes – but please
use with care as
the system is
only ‘splash
proof’ (we
suggest sealing
in a polythene
bag for added
protection).
“Can I use more than one receiver
with one transmitter?”
Yes.
“What is the range or coverage of
the fmGenie?”
The area of a football pitch, more
with long range selected.
