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Compaq ProLiant Clusters for SCO UnixWare 7 U/300 Quick Install Guide for the Compaq ProLiant DL380
Compaq Confidential – Need to Know Required
Writer:
Rachel Williams
Project:
Compaq ProLiant Clusters for SCO UnixWare 7 U/300 Quick Install Guide for the Compaq ProLiant DL380
Comments:
Part Number:
221544-001
File Name:
f-ch5 Troubleshooting.doc
Last Saved On:
12/27/00 11:01 AM
Shared Storage Problems
This section addresses problems that can be encountered in clusters using the
Compaq StorageWorks RAID Array 4100 storage system. This section does
not address RA4100 storage system problems specific to the storage system
itself. For those issues, see the user guide for the RA4100 and the Fibre
Channel troubleshooting guide.
Table 5-4
Solving Shared Storage Problems
Problem
Possible Cause
Action
Drive problem
Replace the bad drive.
Drives in the RA4100 are not
recognized
Hardware errors or
communications problems, or
cluster does not support the disk
drive
Use the SCOadmin event viewer
to verify that no hardware errors
or transport problems exist.
Check the event log for disk I/O
error messages or indications of
problems with communications
transport.
See the documentation that
comes with the product for more
information.
“Unable to initialize FC loop”
error message displays
Failed or disconnected FC-AL
(hub, adapter, or controller)
Diagnose and isolate the
problem using the information
contained in the user guide for
the RA4100 and the Fibre
Channel troubleshooting guide.
Replace any defective
component.
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