Troubleshooting
5-5
Compaq Confidential – Need to Know Required
Writer:
Rachel Williams
Project:
Compaq ProLiant Clusters for SCO UnixWare 7 U/300 Quick Install Guide for the Compaq ProLiant DL380
Comments:
Part Number:
221544-001
File Name:
f-ch5 Troubleshooting.doc
Last Saved On:
12/27/00 11:01 AM
Node-to-Node Communication Problems
This section addresses problems relating to node-to-node communication.
Table 5-3
Solving Node-to-Node Communication Problems
Problem
Possible Cause
Action
Ethernet crossover cable is
not correctly cabled or is
defective
Verify that the Ethernet crossover cable
is connected as described in Chapter 2
of this guide.
Embedded NIC is not
correctly functioning
Verify that the embedded NIC is correctly
configured.
UnixWare 7 licenses are not
correct for the node
Verify that you have the proper
UnixWare 7 licenses on the node,
including the base UnixWare 7 license
and licenses for number of processors,
users, features, and so on.
ServerNet I PCI adapter (SPA)
is not correctly functioning
Verify the SPA using the ServerNet I
Verification Utility (SVU) as described in
Chapter 3 of this guide.
New node does not join the
cluster
SPA is not correctly cabled or
a ServerNet I cable is
defective
Verify the ServerNet I connections using
the SVU as described in Chapter 3 of this
guide.
Node 2 does not join the
cluster and displays a
FATAL: SBA Error message
Ethernet interconnect
addresses do not match
between node 1 and node 2.
Boot node 2 with the Quick Install CD,
perform the installation steps, and enter
interconnection addresses that match
node 1. See Chapter 3 of this guide.
Network not connected with
Ethernet crossover cable
Connect the cable as described in
Chapter 2 of this guide.
continued
