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To determine how many calls are queued at the attendant
position and awaiting service (on hold, parked, or ringing),
1. Press the installer-programmed QUEUE button. The display
will indicate how many calls are in the ring queue and the hold
queue, respectively. The displayed information remains in the
LCD window momentarily.
NOTE: Hold recalls, transfer recalls and park recalls are counted in
the ring queue and not the hold queue.
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To place an active call in a serial transfer,
1. Press the installer-programmed SERIAL button (the LCD will
read 0 SERIAL EXT:, with the first digit indicating how many
intercom numbers are already entered; the EXT: indicates a
prompt for another intercom number to be placed in the serial).
2. Dial intercom number or press associated DSS button.
3. Repeat to add up to two more extensions to the serial.
4. Press SPEAKER to end. Serial transfer begins.
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To determine the status of individual lines (idle, busy or on
hold),
1. Press the installer-programmed TEST/BUSY button (the LCD
will display the prompt Enter Line:).
2. Dial the line number to be tested (001–128). If the line is idle,
you will hear a dial tone; if the line is busy, the LCD will
display Busy with xxx ; if the line is on hold, the LCD will
display On Hold at xxx (xxx = line number).
Using The Attendant Features
GCA70–226
10 – 30 LCD Speakerphone Reference Manual
Summary of Contents for DigiTech 7700S Series
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